Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 16
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-1 of 1 Reviews
Knut Bartl   –  
Germany DE
Visited: October 2018 Reviewed: Feb 11, 2019

Email Knut Bartl  |  65+ years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Knut Bartl and not that of SafariBookings.
This trip cannot be recommended at all.
1/5

This trip was completely unpleasant.The problem was the guide Abdul, the name GUIDE he does not deserve: unpolite, rude, egoistic, ill-tempered.He even did not know about my program that I have booked and payed. I had to tell him and fight for my program to be executed. Since I travelled with him alone I finally decided to accept everything he wanted to do, to avoid to make completely my trip a desastrious trip, not having any communication with him any more. This was not only my assessment. Two other groups offered me to join their groups and to leave Abdul.The high price of 2580 $ was completely overpaid because of this. I am thinking of asking for recompensation. I should have chosen Red Chilly Hideaway in Kampala as my alternative.
I cannot recommend tis trip at all.

Reply from Shoebill Safaris
Reply from Shoebill Safaris
Posted on Feb 11, 2019

We knew there were problems with the guide at the beginning of the trip. After 2 days we asked him, if everything is ok or if we should change the guide.
Mr. Bartl told us that everything is fine now. Too bad, that he misinformed us.
We apologize for the inconvenience.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 16
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Shoebill Safaris, not SafariBookings
  • The tours offered by Shoebill Safaris are subject to their terms & conditions