Tanzania Specialist
- Located In:
-
Netherlands
- Size:
- 50-100 employees (Founded in 2005)
- Member Of:
- SGR, Calamiteitenfonds & ANVR
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $288 to $576 per person per day (USD, excl. int'l flights)
Reviews
Very Good and refunded the added fuel surcharge
Update on my review below, Tanzania Specialist got in touch and has offered to refund me the full amount of the extra fuel surcharge which i have accepted.
Great choice of company overall with knowledgeable guides and helping to tailor the package to suit our budget and places to visit, however the downfall was that they asked for an additional 4% fuel surcharge 3 weeks before we were due to fly out, even though we had already paid the full amount 5 months prior. When I questioned it their response was its because of the recent war price increase, but no other companies were doing this, just this company even though they already are the largest safari provider in the country! When asked for a further breakdown for the charge, they weren't able to provide this, only gave a few numbers against fuel for cars, plane etc, nothing in depth to justify the charge. The original quote already includes the daily fuel charges for your trip. There was no mention anywhere during the course of planning, booking and paying about this possible extra charge, they hit you right at the end knowing you can't cancel the trip at this late stage and will pay! We already paid in full which was quoted in USD, then another 4% charge of total trip amount, converting to AUD$ is a lot money for us!
Because of this i won't be choosing them again
NZ
Email Sam | 65+ years of age | Experience level: first safari
Overall fair satisfaction
We were not advised to avoid online visa application..that was costly!!
Few misguided information as to what expected to see at the safari games and the standard of the lodges! Some were excellent and some were very poor with no hot water to shower in the morning!
Our Guide was lazy overweight and more on his mobile than guiding us ...with the operator instruction to Tip him 10 usd daily ..not good !
Overcharged for luggage extra weights at domestic flight from Arusha to zanzibar..
However after all ..very good holiday with lovely Tanzanian people.
DE
Email Emanuel L | 35-50 years of age | Experience level: first safari
Great tour, but there is room for improvement.
Hi,
we had a wonderful hike on the Marangu Route / Kilimandscharo. The planning, communication and overall process before the trip has been great, tour price reasonable. Onsite everything has worked as planned, everybody reliable and on time and we felt in good hands. The guides have been very friendly, knowledable, adapated the tour to our speed & wishes and the food has been good. (as higher you get as less it does taste, haven't known this before) We didn't make it fully to the peak due to elevation level but still we had a wonderful once in a lifetime trip!
On the downside of things our support group has been eleven(!) people (to get the two of us on the top?) and it has not been explained to us why we need so many people. This got clearer when it was time for the (not really mandatory) tipping round as everybody expected to receive something. We stayed a little under the 'recommended rates' and still gave 500$. This unfortunately left a negative impression on the professionality of Tansania specialist.
There is no reason not to book with Tansania Specialist, still it might make sense to compare with others as well and have a special attention on these type of details.