Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 226
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3

Sort By: Date Most Helpful 1-10 of 226 Reviews
Samarth Singh   –  
India IN
Visited: March 2023 Reviewed: Apr 1, 2023

Email Samarth Singh  |  20-35 years of age  |  Experience level: first safari

Highly recommended!
5/5

Last month we booked a tour to Kenya with Hyrax safaris. We covered Lake Naivasha, Lake Nakuru, and Masaai Mara. Our experience with Hyrax was amazing. Their team of experienced professionals is passionate about creating memorable experiences for their clients, and their attention to detail and commitment to customer satisfaction is unparalleled. During our tour, Roselyne, the owner of Hyrax Safaris, was incredibly helpful in planning our trip and took care of all the minute details, allowing us to relax and enjoy the experience. Even while our tour was ongoing, Roselyne was very fast in responding to any communication, demonstrating her dedication to ensuring our trip was smooth and enjoyable.

Undoubtedly, one of the highlights of our tour was our guide, Dan. He is a true professional who goes above and beyond to ensure that his clients have a safe and enjoyable trip. His impressive knowledge of the area, wildlife, and culture was evident as he shared his insights and answered our questions with enthusiasm. Dan's speed and efficiency in navigating through the terrain allowed us to make the most of our time and experience the stunning landscapes and wildlife. Thanks to his expertise, we were lucky enough to spot a Black rhino within three minutes of entering the reserve.

We were also impressed with Denis, our guide on the last day, who was very knowledgeable and pleasant. He gave us a detailed city tour, covering all the important places in the city of Nairobi.

Overall, we highly recommend Hyrax Safaris to anyone looking for a well-planned and guided tour in Kenya and Masaai Mara. Roselyne's amazing planning and coordination skills, combined with Dan's outstanding guidance, make for an exceptional experience. If you are planning a trip to Kenya, we would highly recommend asking Roselyne if she can get Dan for you as your guide as he truly made our trip unforgettable.

Maryam   –  
Iran IR
Visited: September 2023 Reviewed: Sep 24, 2023

Email Maryam

Great coordination and very kindly . Emma is good agent and guide is nice man called john
5/5

Kindly and nice behaviour
When i have a problem in my trip they help me

Reza   –  
Iran IR
Visited: September 2023 Reviewed: Sep 24, 2023

Email Reza  |  35-50 years of age  |  Experience level: first safari

Incridble trip with a good and very clean accommodation and a very very nice guide called john
5/5

Incredible trip, incredible nature, incredible wild life, every things was nice and in time, we saw all five big in our tripe

Simon Hao   –  
China CN
Visited: September 2023 Reviewed: Sep 22, 2023

Email Simon Hao  |  35-50 years of age  |  Experience level: first safari

Excellent attitude and service
5/5

Highly appreciated for bringing us this unforgettable journey to see magical Africa. We saw all the animals what we planned to see. We hope we can have an opportunity to visit here again and also we will recommend to more friends to become your loyal customers.

Lee   –  
South Korea KR
Visited: August 2023 Reviewed: Sep 10, 2023

Email Lee  |  20-35 years of age  |  Experience level: first safari

Hyeax safaris was excellent!
5/5

They were always trying to help us during the tour. The guide, Yasin was also good and professional! I’m satisfied with all the service I received from Hyrax Safaris.

Roger   –  
Netherlands NL
Visited: March 2023 Reviewed: Mar 9, 2023

Email Roger  |  20-35 years of age  |  Experience level: first safari

THE best tourguide to Masai Mara!
5/5

We only had a week in Nairobi and it was difficult to squeeze Masai Mara and Amboseli in one week. After a lot of browsing on Safaribookings.com I came across the company Hyrax Safaris. After reading positive reviews, I send them a request for quotation, Roselyne was real quick with a reply and after sending her a lot of questions we decided to book the 3 day tour to Masai Mara.
Roselyne even helped us with booking other activities, not related to the tour! Really kind and helpfull because we were not able to make the reservations from the EU.

Early in the morning Pirrah picked us up at the hotel in a really cool Safari jeep, and after an amazing trip he brought us back to the hotel. Zero stress and no difficulties to get to a meeting point.
If you're looking for the best driver and guide in the Masai Mara (and Amboseli!) you need to have Pirrah, he's so good in finding wild life and explaining everything about the area! He even knows all the other guides in the area, and they help each other in finding wild life. He even tried to make a bet, if we were able to find a lion before he did.. we would get a $1.000,00 -impossible..!
We had an amazing time and I highly recomment that you contact Hyrax, you will experience their expertise and warmth from from their company.

Enjoy your trip and I hope you will have the same wonderfull experience with Hyrax!

Peter   –  
Sweden SE
Visited: December 2022 Reviewed: Jan 31, 2023

Email Peter  |  50-65 years of age  |  Experience level: over 5 safaris

A very good safari to Masai Mara
5/5

We had a very good driver, we saw a lotta of animal including leopard and cheeta. The accomodarion in tents were very good.

Megan   –  
United States US
Visited: November 2022 Reviewed: Nov 16, 2022

Email Megan  |  35-50 years of age  |  Experience level: first safari

Kind, funny, easygoing and hard working
5/5

We had no idea where to start with planning a safari. Roselyne made everything so easy and was super kind, attentive and responded extremely quickly. She was always in contact if you needed. We even had issues with our CC not working for the Evisa and she took care of it no problem. She offers tons of different activities you can do as well. We did a 4 day safari at the most beautiful camp in the Mara. Sarova was just amazing and the stuff were attentive, remembered our names and even our drinks and I could not have felt more at home. It was our honeymoon and they even brought out a cake for us. The lodge itself is gorgeous and the tents are so cool! The grounds are beautiful and they have everything you need. The food was top notch-we are picky! We could not have had a better game driver. Ben is absolutely amazing. He is funny, friendly, kind and most importantly he does his best to get everything on your list completed that you could dream of-mine was seeing everyone from the lion king and lots of babies haha. He was always right up close to the animals making sure we got a good look and helped take the best pictures we could ask for. Ben made our African safari come to life and truly we will never forget him. We will tell all our loved ones about hyrax and you should not hesitate to book with them! Don’t forget to get Kenya dollars for your trip, it’s easier

Janez   –  
Slovenia SI
Visited: January 2022 Reviewed: Jan 11, 2022

Email Janez  |  20-35 years of age  |  Experience level: over 5 safaris

Guide Ben provided with virtually everything. Nice accomodations, great service for a super price!
5/5

We were able to see all the featured animals of Maasai Mara… Great and amusing guidance by Ben, cozy accomodation at the camp and the masai ladies cooked very well.

Dominik   –  
Poland PL
Visited: October 2021 Reviewed: Nov 9, 2021

Email Dominik  |  20-35 years of age  |  Experience level: first safari

Memorable experience, 4 day safari Masai Mara and Lake Nakuru
5/5

Fully recommended safari tour operator. Roselyn provided all information and support before booking that trip on short notice. She was very responsive and patient. No problems with fitting safari plan to our needs and budget. We had private trip with experience guide Peter.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 226
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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