Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 312
  • 4 star 21
  • 3 star 4
  • 2 star 2
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 342 Reviews
Georgi   –  
Bulgaria BG
Visited: February 2026 Reviewed: Mar 7, 2026

Email Georgi  |  under20 years of age  |  Experience level: first safari

I am very happy that i chose hyrax
5/5

It was a very nice experience. Thanks to Sami and Emmah for the organisation.

Gergana   –  
Bulgaria BG
Visited: February 2026 Reviewed: Mar 7, 2026

Email Gergana  |  50-65 years of age  |  Experience level: first safari

Amazing experience
5/5

We had an amazing experience in Masai Mara. The organization was perfect with the help of Emmah and all the drivers. She chose the perfect hotel for us at a good price and helped us customize the whole experience. We saw plenty of different animals and the experience was entertaining during the whole time even for most of us as adults.

Kaloyan   –  
Bulgaria BG
Visited: February 2026 Reviewed: Mar 7, 2026

Email Kaloyan  |  20-35 years of age  |  Experience level: first safari

Amazing experience! Totally worth it!
5/5

We were a big group of 15 people of different ages and did a 4 day tour. Emmah from Hyrax organised everything perfectly, chose the perfect place for us to stay at a very good price. Our drivers were amazing(we had 3, mine was called Sami), told us interesting things about the animals and had incredible eyesight, which helped seeing a lot of animals. In the beginning we were afraid we might not be lucky enough to spot a lion (for I don't know what reason) but after 2 hours in the savannah we had already spotted plenty of them and by the third day we started even to get tired of seeing them :). The most amazing thing was seeing a leopard eating an antelope on top of a tree, we could hear its bones cracking... If you are wondering whether to choose Hyrax, definitely book straight ahead!

Julian   –  
Bulgaria BG
Visited: February 2026 Reviewed: Mar 4, 2026

Email Julian  |  50-65 years of age  |  Experience level: first safari

Relible operator with expirinced dreivers/gudies and greate guide Emmah
4/5

Safary proved to be a reliable operator with experienced and dedicated drivers and guides. The team was flexible and made sure we were able to see most of the animals we were hoping for, even adjusting plans according to the weather. Our guide, Emmah, was outstanding—open, communicative, friendly, very responsive, and speaking excellent English. The whole team remained calm and professional during unexpected vehicle issues, handling repairs efficiently and still managing to get us to the airport in time for our flights. Their commitment to customer care was evident throughout the trip. The only area for improvement would be to take a more proactive approach to vehicle maintenance to avoid such delays in the future.

Krasimir Todorov   –  
Bulgaria BG
Visited: February 2026 Reviewed: Mar 3, 2026

Email Krasimir Todorov  |  50-65 years of age  |  Experience level: first safari

Exceptional Organization and Seamless Experience with Hyrax Safaris
5/5

I would like to sincerely thank our tour agent, Emmah, for the excellent organization throughout the trip. Everything was arranged smoothly, professionally, and with great attention to detail. Special appreciation as well to the drivers, who were punctual, reliable, and ensured our comfort and safety at all times. A truly well-coordinated team effort.

Iwan Marshall   –  
United Kingdom UK
Visited: February 2026 Reviewed: Mar 1, 2026

Email Iwan Marshall  |  50-65 years of age  |  Experience level: first safari

Great service and guides
5/5

Very pleased having used these guys for our trip up Mt Kenya (Lenana). There were 4 of us and Daniel the head guide, Moses his assistant and the porters and cooks looked after us very well.
Everything was included from pick up to drop off back in Nairobi. Guides knowelegable and flexible, food good and we had an incredible experience.
Special thanks to Daniel

Amy   –  
United Kingdom UK
Visited: February 2026 Reviewed: Feb 24, 2026

Email Amy  |  20-35 years of age  |  Experience level: first safari

Highly organised operator with fantastic guides!
5/5

I completed the 5 day Mount Kenya trek. My guide Alex was very experienced, knew the mountain well and was caring and friendly. I felt well looked after by him and his team. The food provided was amazing and the service was first class. Alex taught me lots of facts of the way and shared his knowledge and passion. He kept me safe, always prioritising my health and wellbeing. He went above and beyond, taking me to see extra sights such as lovely waterfalls. I couldn't have asked for more from him and his team. Emmah in the office was also incredible, always replying quickly and making me feel at ease for the trip. She organised everything and the transfers to and from the hotel were smooth. She even accomodated my late arrival due to my flight cancellation. I'd recommend Hyrax safaris for anyone looking to do Mount Kenya!

Anaelle   –  
France FR
Visited: February 2026 Reviewed: Feb 23, 2026

Email Anaelle  |  20-35 years of age  |  Experience level: first safari

The tour operator was very available and responsive to our requests.
5/5

We booked a safari with Hyrax Safari starting in Nairobi, then visiting Amboseli and Taita Hills, and ending in Mombasa. We were able to personalize our trip exactly as we wanted because they were very flexible. We had a wonderful guide, Peter, who was extremely helpful, very knowledgeable, and patient with us. It was truly a five-star experience, and we highly recommend booking with them to anyone who wants to go on a safari.

Muller   –  
France FR
Visited: February 2026 Reviewed: Feb 22, 2026

Email Muller  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

Amazing experience
The trip was Amazing the driver was so nice,, the safari was really excellent it is a 10/10
The food also super Nice

Topias   –  
Finland FI
Visited: February 2026 Reviewed: Feb 15, 2026

Email Topias  |  20-35 years of age  |  Experience level: 2-5 safaris

Great trip with Hyrax Safari
5/5

My climb of Mount Kenya with Hyrax Safaris went very well.

Communication before the trip was smooth and everything worked as agreed. Our guide Kelvn managed the schedule carefully and made sure we acclimatized properly. We reached Point Lenana at sunrise as planned.

The arrangements, food, and logistics worked throughout the trek. I felt safe and well supported, and the trip matched what was promised. I would recommend Hyrax Safaris for a Mount Kenya climb.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 312
  • 4 star 21
  • 3 star 4
  • 2 star 2
  • 1 star 3
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