Reviews

Sort By: Date Most Helpful Rating 91-96 of 96 Reviews
Leigh   –  
Zimbabwe ZW
Visited: March 2017 Reviewed: Sep 19, 2017

Email Leigh  |  35-50 years of age  |  Experience level: over 5 safaris

They matched my requirement perfectly with the budget and experience I was looking for.
5/5

We were looking for a Getaway for our 20th Anniversary in March 2017. At first Off2Africa replied very promptly with about 5 options both locally and regionally getting a feel of what we were looking for from a destination point of view as well as our budget. I found there Comms very helpful in asking the right questions to help prompt me in finding out myself exactly what I wanted - sometimes we have grand ideas or even no ideas at all. After choosing the destination I looked online myself and then reverted with some lodges i was interested in. I was so relieved when Off2Africa reverted with various comments again pointing me in the right direction for what i was looking for. They recommended a lodge in Zanzibar which was just what we wanted - in our budget and the type of accommodation likened to our characters for our getaway. The small details of it being our 20th anniversary were passed onto the lodge and we had a special welcome and private dinner set up for us. We were well impressed. To me recommending travel lodges and itineraries are not just standard for each family but rather specialised to the needs of each individual traveller and Off2Africa did just that for us.

Hanna Elisabeth   –  
Germany DE
Visited: January 2017 Reviewed: Sep 16, 2017

Email Hanna Elisabeth  |  20-35 years of age  |  Experience level: over 5 safaris

Fantastic experience and tailored road trip
5/5

We have been traveling around Zimbabwe with Off2Africa in January 2017, visiting Harare, Bulawayo, Matobo Hills, Hwange and Victoria Falls by car. Thanks to Beck Edwards, we had the true African experience. He helped us schedule our entire road trip, pick the most beautiful spots across the country that are only known to locals, while also making sure that we were welcomed at every place we visited. Off2Africa and its staff were available to us around the clock. They helped us manage not only last minute questions via the phone on the last day of our departure, they even helped us find the right garage after we accidentally fuelled our petrol car with diesel half way through the country. We can only recommend Off2Africa's services to anyone visiting Zimbabwe, whether acquainted with the country or a true beginner.

Laurie   –  
United Kingdom UK
Visited: March 2019 Reviewed: Apr 13, 2019

Email Laurie  |  65+ years of age  |  Experience level: 2-5 safaris

Very Professional
4/5

Off2Africa set out their proposals well and offered the re-assurance we required to travel to Zimbabwe. Their itinerary was well balanced with adequate space between activities and their choice of hotel in Victoria Falls and our safari camp very good indeed. A comparison cost between the Off2Africa proposal and a very similar one from Travelbag gave us about £500 saving. On the debit side I was surprised that a representative from the company did not contact us when we arrived to make sure we had actually arrived and to offer advice on attractions other than those we had pre-booked , in particular available restaurants away from our hotel. Also there was a mix up over the transfer arrangements to our safari lodge which delayed our arrival there by some 3 hours. Although we alerted the company through hotel the reception once it became apparent that we had been forgotten and although after a long delay someone, presumably Off2Africa, organised transport no one from the company made direct contact with us. On arrival at the camp there followed the expected blame game between the two managements but as far as I am concerned we paid our considerable fee to Off2Africa and they should have taken control and communicated directly with us. That said they made first class arrangements to transfer us from the safari to Victoria Falls airport to meet an early flight which gave us a much enjoyed full final day looking for animals.

Ananya   –  
Australia AU
Visited: November 2018 Reviewed: Dec 13, 2018

Email Ananya  |  20-35 years of age  |  Experience level: 2-5 safaris

Off2Africa Travel were very professional and helpful. They planned a wonderful trip.
4/5

I chose Off2Africa to book a week long holiday because I had experience using one of their travel consultants before. I found their service impeccable. Staff were accommodating, helpful and adaptable to our requirements. There was minimal administrative burden for myself and all aspects of the trip were covered in the itinerary. There was good communication and staff provided all necessary information and updates. The trip itself lived up to expectations and was one of the best holidays my family has been on. I would use Off2Africa again if I was planning another holiday in Zimbabwe.

James   –  
Zimbabwe ZW
Visited: September 2017 Reviewed: Oct 2, 2017

Email James  |  35-50 years of age  |  Experience level: over 5 safaris

Efficient and informative
4/5

Our family has been talking about visiting Hwange for a couple of years now and we finally found the perfect time to book during the school holidays. We chose Tom's Little Hide, as we were a group with small children. On arrival we were stunned by the reception we received and the amazing accommodation. The kids loved the pool and their own outside shower most of all. The other highlight was Nicholas, our guide for 5 days. So knowledgeable on all wildlife, birds and trees. Amazing memories were made on our drives or just sitting watching the animals coming to drink from our verandah. In short an epic trip made perfect by the delicious meals, brilliant staff and the full cooler box on all the game drives. We will definitely be back!!

Valerie   –  
South Africa ZA
Visited: April 2017 Reviewed: Sep 15, 2017

Email Valerie  |  35-50 years of age  |  Experience level: over 5 safaris

Personalised and professional
4/5

Matetsi Lodge and our Victoria Falls trip was the holiday of a lifetime. Service and attention to detail was exceptional and staff went well beyond our expectations. Magical place.

Off2Africa identified this spot for us according to our specifications and the booking went smoothly.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 92
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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