Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 137
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 152 Reviews
Dana   –  
United States US
Visited: June 2025 Reviewed: Jun 28, 2025

Email Dana  |  65+ years of age  |  Experience level: first safari

Prompt
5/5

The booking rep responded very patiently to my questions. Our safari was priced more reasonably than I expected. The food at the preserve was delicious, a good variety served, and all staff members were helpful and friendly. The balcony view as fabulous. We had never been on a safari, &
we didn’t know what to expect. On a preserve it was much easier 2 c game than had we visited 1 of the large national parks in Africa. However, it seemed there were 2 many people going through the preserve and the animals were 2 used 2 seeing people. This was particularly true for the lions that were separated from the other animals. This gave it a zoo like feel.

Sam   –  
Canada CA
Visited: March 2025 Reviewed: Jun 25, 2025

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

Great customer service!
5/5

Gems of Africa were wonderful to work with as we looked for a place to stay for our honeymoon in Kruger Park. They got us an amazing rate at the lodge we stayed at and were very helpful and responsive during the entire process. Would definitely recommend!

Mel   –  
United States US
Visited: March 2025 Reviewed: Jun 23, 2025

Email Mel  |  50-65 years of age  |  Experience level: first safari

Tour operator was good with communication throughout the booking and trip. Very reliable.
5/5

Thank to the tour operator , we were able to book the remaining room at the safari. Tour operator was good with communication throughout the booking and trip. Everything was well taken care of from hotel transfer , check-in and accommodation. We have a fabulous time at the Aquila private game reserve and the safari.
A video of our Safari experience.
https://youtu.be/Ijk6WGaShgM

Maggie   –  
Spain ES
Visited: March 2025 Reviewed: Jun 23, 2025

Email Maggie  |  35-50 years of age  |  Experience level: first safari

The tour operator provided exceptional service
5/5

Gems of Africa Safari and Tours provided an incredible safari experience—professional, well-organized, and truly immersive. From the knowledgeable guides to the comfortable accommodations and breathtaking wildlife encounters, every detail was thoughtfully planned to ensure a memorable adventure. Highly recommended for anyone looking to explore Africa’s natural beauty with ease and expertise!

Jon-Andri   –  
Switzerland CH
Visited: April 2025 Reviewed: Jun 18, 2025

Email Jon-Andri  |  65+ years of age  |  Experience level: 2-5 safaris

Aquila Private Game Reserve - a great alternative
5/5

We had a short but great experience visiting Aquila Private Game Reserve - just two hours from Cape Town. It's a good alternative, when you have not so much time to see some "wild" animals. The service of Gems of Africa Safari and Tours was great, especially their communication and patience..., since we had some complicated problems by transferring the payment.

Zachary   –  
United States US
Visited: May 2025 Reviewed: Jun 14, 2025

Email Zachary  |  35-50 years of age  |  Experience level: first safari

Excellent choice for booking bucket list trip
5/5

I would not hesitate to recommend Gems of Africa for your safari planning needs. The process was easy and efficient. Communication was always answered promptly and everything went according to plan and promise. It was an amazing trip and we have Gems of Africa to thank!

Simon   –  
United Kingdom UK
Visited: May 2025 Reviewed: Jun 2, 2025

Email Simon  |  65+ years of age  |  Experience level: first safari

Excellent communication, very helpful and flexible.
5/5

We chose the more expensive of the three tours offered and it was worth every penny. Beautiful landscapes and wonderful to get so close to so many animals in the wild. The lodge was luxurious, the food was fantastic and the service was outstanding. One of the very best experiences we have ever enjoyed.

Juan   –  
South Africa ZA
Visited: May 2025 Reviewed: May 19, 2025

Email Juan  |  20-35 years of age  |  Experience level: over 5 safaris

Great service from this company !
5/5

The team at Gems of Africa made our trip very special and it was such a pleasure dealing with them. Their advice and recommendations for our family Kruger Park holiday were spot on and I can strongly recommend them to any traveler !

Victor   –  
France FR
Visited: May 2025 Reviewed: May 13, 2025

Email Victor  |  20-35 years of age  |  Experience level: 2-5 safaris

Insane experience ! Recommend 100 % !
5/5

It was an insane experience from start to finish. The organization, experience itself, the people, the food, the animals !! Everything was spot on. Recommend 100 % !

clara   –  
United Kingdom UK
Visited: April 2025 Reviewed: May 9, 2025

Email clara  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent service
5/5

Excellent service and communication. They understood my requirements and their suggestions were welcome. The quality of the lodges were very good and reasonably priced.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 137
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0
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