Reviews

Sort By: Date Most Helpful Rating 131-140 of 142 Reviews
Sarah   –  
United States US
Visited: October 2019 Reviewed: Oct 16, 2019

Email Sarah  |  20-35 years of age  |  Experience level: first safari

Responsive and Easy to Coordinate
4/5

Gems of Africa was quick to respond to a request for a quote for my trip to Pilanesberg for a 2 day safari. They gave me a couple of options at different lounges and the booking process was smooth. My only critique was that I would have liked more information on the transportation side. I arranged for a transfer from my hotel in Johannesburg to the park and I wasn't even sure what kind of car to expect. The driver was courteous and the ride was OK.

Jelmar   –  
Belgium BE
Visited: September 2019 Reviewed: Sep 25, 2019

Email Jelmar  |  20-35 years of age  |  Experience level: first safari

it was an amazing experience, everything was well handled and the safari was super
4/5

this was our first multiple day safari. the booking was really easy, there was good communication and enough information for our trip. the lodge was beautiful and the game drives were amazing.

Justin Etkin   –  
United Kingdom UK
Visited: September 2019 Reviewed: Sep 22, 2019

Email Justin Etkin  |  35-50 years of age  |  Experience level: first safari

Shawn was great and so knowledgeable
5/5

Communications with gem was great and the booking was made so easy.
The Safari was one of the best experiences I have had. A whole day in the south African Bush with animals in their natural environment

Tatiana   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 30, 2019

Email Tatiana  |  35-50 years of age  |  Experience level: first safari

Great company
5/5

We booked our safari tour with Gems of Africa Safari & Tours. We worked with Janine. From the first communication to the final result the experience was superb. Janine was able to find us a great price for the lodge in the Pilanesberg National Park. She helped us to book the transfer from the airport on the first day and a return transfer plus tour on the last day. It was so easy to communicate with her. Of course, we had a lot of questions/concern because it was our first visit to South Africa. Janine always provided us detailed answers, and she responded to all emails right away. She provided us all the details for our travel. When we arrived, everything went without any problems. The driver met us at the airport, the lodge was ready for our arrival. The return transfer went as promised as well. We are more than happy with our experience with Gems of Africa Safari & Tours and with Janine. We definitely recommend them to everyone who is planning to visit South Africa.

Christine   –  
United States US
Visited: June 2019 Reviewed: Jun 14, 2019

Email Christine  |  20-35 years of age  |  Experience level: first safari

Fantastic safari experience for family with young children!
5/5

We are a big family traveling with 6 young children. We were concerned about finding a good fit for our safari. With Janine’s help, we were able to find the perfect safari for our family! The children had a wonderful time, as did we adults! We loved the food, the lodge and the safari drives! Everything went smoothly, and the people we met and worked with were fantastic! We highly recommend booking your safari here!

Neil   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 16, 2019

Email Neil  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic service prior, and an amazing Safari during - would highly recommend
5/5

The service was brilliant and the lodge had thought of every little detail to make the stay perfect. All emails were answered quickly, professionally and helpfully. We had plenty of questions about options and they tailored the package that was right for us. Would highly recommend.

francesco   –  
Italy IT
Visited: April 2019 Reviewed: May 3, 2019

Email francesco  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service!
5/5

Excellent service and really smart and fast communication during the booking and before departure: we had a great time in Pilanesberg with our 2 kids! Totally recommended

Laura   –  
Switzerland CH
Visited: April 2019 Reviewed: Apr 24, 2019

Email Laura  |  35-50 years of age  |  Experience level: first safari

Very professional service and keen to cater to our needs.
5/5

Very quick to reply to emails and very helpful with choice of accommodation. Best price too. Great safari..exceeded our expectations.Would definately use them again. Thanks.

Virginia   –  
Spain ES
Visited: April 2019 Reviewed: Apr 17, 2019

Email Virginia  |  50-65 years of age  |  Experience level: first safari

Fantastic customer service.
5/5

All was great. Customer service was professional and caring. Highly recommended.

Angela   –  
South Africa ZA
Visited: February 2019 Reviewed: Feb 20, 2019

Email Angela  |  20-35 years of age  |  Experience level: 2-5 safaris

A trip which exceeded our expectations!
5/5

From the very early stages of our communication, Janine from Gems was a professional travel agent which understood what I wanted and designed a few packages for us to chose from. Frequent contact and continuous feedback in order to deliver the best possible itinerary was the reason we trusted them for our safari experience.

Not only did she provide an excellent and comfortable trip, but she also stayed in touch with us in order to make sure that everything goes as planned.

We highly recommend this agency no matter what your trip purpose is. We will definitely use them for our next adventure!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 127
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Gems of Africa Safari and Tours, not SafariBookings
  • The tours offered by Gems of Africa Safari and Tours are subject to their terms & conditions