Reviews

Sort By: Date Most Helpful Rating 11-20 of 54 Reviews
Clement   –  
Singapore SG
Visited: July 2022 Reviewed: Aug 12, 2022

Email Clement  |  35-50 years of age  |  Experience level: 2-5 safaris

Personable and swift service
5/5

Excellent, personable and professional service. Travelled with my wife and 3yo son. We had queried about various lodges and the prices and had to make changes along the way. All these numerous requests were met swiftly by the service oriented team. Even went the extra mile in various situations and continued to wow us. We certainly enjoyed our trip and the credit has to be given to Gems!

Maxine   –  
South Africa ZA
Visited: August 2022 Reviewed: Aug 11, 2022

Email Maxine  |  20-35 years of age  |  Experience level: over 5 safaris

Organised and helpful.
5/5

Had the most amazing experience at Mabula Game Lodge through Gems of Africa Safari and Tours! We got an amazing deal for Mabula that was incredibly good value for money as the package included accommodation, all meals and 2 game drives per day. They organised a cake for the birthday we celebrated and helped us out when we had to cancel one of the guests. Had the best experience and the most amazing weekend away, will definitely be using them again!

Angelique   –  
South Africa ZA
Visited: July 2022 Reviewed: Aug 1, 2022

Email Angelique  |  35-50 years of age  |  Experience level: over 5 safaris

Amazingly helpful and went the extra mile to give us the perfect safari trip.
5/5

Janine and Gem were amazing and went above and beyond assisting me with planning the most wonderful luxury safari.

Santiago   –  
Netherlands NL
Visited: July 2022 Reviewed: Jul 12, 2022

Email Santiago  |  35-50 years of age  |  Experience level: first safari

Great tour and perfect service!
5/5

We went to Pilanesberg for a 3-day safari perfectly organized by Gems of Africa Safari and Tours. Thanks to the very good planning and support, everything went really smoothly and we had a great time. The value for money is really outstanding!

Zandile   –  
South Africa ZA
Visited: June 2022 Reviewed: Jul 6, 2022

Email Zandile  |  20-35 years of age  |  Experience level: first safari

Above and beyond!!
5/5

Janine was so helping in getting us a booking into the beautiful Clifftop Lodge. We were welcomed so beautifully there and the staff were so helpful. They went the extra mile and organized a birthday cake as we we celebrating my husbands birthday.
Thank you sooo much Janine, looking forward to our next holiday booked through Gems of Africa.

Nanthicha Petersen   –  
South Africa ZA
Visited: June 2022 Reviewed: Jun 13, 2022

Email Nanthicha Petersen  |  50-65 years of age  |  Experience level: over 5 safaris

The staff is very helpful and professional.
5/5

The safari was ok not much animals to see a little bit boring but the hotel and service was excellent. The staffs was great.

Dayle   –  
South Africa ZA
Visited: April 2022 Reviewed: Jun 1, 2022

Email Dayle  |  20-35 years of age  |  Experience level: over 5 safaris

Very professional
5/5

They were very helpful when it came to closing our destination and made the process effortless

Terri   –  
South Africa ZA
Visited: February 2022 Reviewed: Mar 7, 2022

Email Terri  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional
5/5

Easy to work with, very professional and knowledgeable

Armandie   –  
South Africa ZA
Visited: February 2022 Reviewed: Mar 6, 2022

Email Armandie  |  35-50 years of age  |  Experience level: first safari

The best service
5/5

Wow - we had the best time at Mabula Lodge. Our family had a great time and from start to finish felt welcomed by friendly staff Thank you Janine at Gems of Africa for all your help booking our trip! Organising a special birthday cake for our daughters birthday - thank you. Thank you for the balloons in our room on arrival. We would definitely book through you guys again! Janine immediately replied to all my
emails and enquiries. You made it easy and we never had this service anywhere before. Thank you Gems

JAMES   –  
South Africa ZA
Visited: January 2022 Reviewed: Jan 28, 2022

Email JAMES  |  50-65 years of age  |  Experience level: first safari

The service we received was friendly and efficient with regular updates and clear communication
5/5

Listening to what our needs were, giving us various options to consider that was within our budget. Regular updates with the information I needed to make smooth transitions in our travels. Even when our plans changed, adjustments were made with ease and flexibility.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 46
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 0
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