Bosco the Director
Enchanted Uganda Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2010)
- Member Of:
- AUTO, USAGA & UTB
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $80 to $800 per person per day (USD, excl. int'l flights)
Reviews
GR
Email Emilia | 50-65 years of age | Experience level: 2-5 safaris
Great itinerary & nature — but serious issues with “private tour” integrity
The itinerary and Uganda’s nature were truly impressive, and the trip itself had many strong moments.
However, we paid an additional private tour supplement specifically for exclusivity as a couple, and a third participant was added without our consent, meaning the private tour we paid for was not delivered.
In addition, there was an issue with accommodation standards (private bathroom), which was only resolved after escalation.
The experience could have been excellent, but transparency, respect of agreed terms, and value for money need serious improvement.
My advice to future travelers: get every detail confirmed in writing and double-check what “private” actually means before paying extra.