Reviews

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Sandy   –  
Switzerland CH
Visited: August 2019 Reviewed: Sep 7, 2019

Email Sandy  |  35-50 years of age  |  Experience level: first safari

The epitome of professionalism and service.
5/5

Marhaba delivers on its promise of delivering quality service and experience. When you book with Marhaba Holidays, you are guaranteed top of the line service with tour operators who go beyond the call of duty to ensure that you are given an exhilarating experience.

Laure   –  
United Kingdom UK
Visited: August 2019 Reviewed: Aug 29, 2019

Email Laure  |  20-35 years of age  |  Experience level: 2-5 safaris

Successful trip to Sheldrick Elephant Orphanage
5/5

Marhaba holidays organised this half-day trip for me, and I couldn't have asked for better service. Felix is super responsive, patient and flexible, and even dealt with a last minute change without a problem.

As for Ashleen, who took me to and from the orphanage, she was absolutely perfect. She arrived slighty early, was delightful company and even helped me find a lovely little cafe where to drop me off before we parted.

I would definitely recommend this company and will certainly trust them with organising my bigger trips when I come back. Thank you!

Dilshan Samidda   –  
Qatar QA
Visited: July 2017 Reviewed: Aug 10, 2019

Email Dilshan Samidda  |  20-35 years of age  |  Experience level: first safari

We had an amazing Time.. really help me with everything.
5/5

Everything was super Awesome.
Only problem we faced was the Driver did not switch on AC when the dust road starts on the way to MARA from Nairobi, and keep on driving with open windows which was really hard. But on the way back driver was kind enough to switch on AC. Actually their fault as i saw so many others do the same.. but some I saw they switch on the AC.

Aditya Dakshinamoorthy   –  
United States US
Visited: July 2019 Reviewed: Jul 23, 2019

Email Aditya Dakshinamoorthy  |  20-35 years of age  |  Experience level: first safari

Fantastic overall experience! Highly recommend for a stress free safari!
5/5

I contacted Felix last minute about booking a safari. Right off the bat he was super responsive and honest upfront. Was very clear to me that providing a good experience to his customers is the most important thing for him! He was happy to answer my questions about the logistics of the trip, which he takes care of, end to end. All I had to do was approve his recommendations, and show up in Nairobi. Everything else was arranged by Felix and included in the price. And I mean everything. From being picked up at the airport, to transportation within Nairobi, to flights to Masai, even park fees were included! I stayed at the Mara Engai lodge, which I also highly recommend. If you're looking to book a safari, go with Felix for the best price, and a seamless experience.

Cut Above Travel and Tours   –  
South Africa ZA
Visited: May 2019 Reviewed: Jun 15, 2019

Email Cut Above Travel and Tours  |  50-65 years of age  |  Experience level: first safari

Excellent and Proffessional service was provided.
5/5

On request they responded effectively and efficiently. Their Tourist guide/ driver gave our Canadian Guests a very warm welcome, after a long flight and arriving late the evening. His professionalism went beyond expectations, which was mentioned with great accolades from all four travelers. We will definitely entrust our guests in the great care of Marhaba Holidays.

Mino Abdo   –  
Qatar QA
Visited: April 2019 Reviewed: Apr 23, 2019

Email Mino Abdo  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect, very organized and professional.
5/5

My experience with Marhaba team was great. They serve veriety of activities and organize many tours especially in Kenya.
Professionally they provide detailed plan/ program of the places to visit and the right time to visit. They are also flexible with your demands and they go for the extra mile.

Marhaba team is still friendly and their team normallg engage in interactive discussions related to your program.

Marhaba is highly recommended indeed.

I'd like to thank Felix, Johnson, Joseph and Peter for their efforts.

Wairimu   –  
Kenya KE
Visited: February 2019 Reviewed: Feb 27, 2019

Email Wairimu  |  20-35 years of age  |  Experience level: over 5 safaris

It was a wonderful experience. Well organized and expectations met. I recommend them anytime.
5/5

Communication was flawless. Great services and expectations met.

Heather Clarke-Scott   –  
United Arab Emirates AE
Visited: January 2019 Reviewed: Feb 12, 2019

Email Heather Clarke-Scott  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly service with prompt replies for all inquiries.
5/5

Our agent for Marhaba Holidays was Felix, whom I contacted by email regarding options for safari booking in Kenya. He was very patient and prompt to reply to all of my messages, usually within a couple of minutes. Rates quoted were better than those found on online booking sites. The two tented camps we booked were outstanding in terms of service and value for money. Our driver/guide was with us for the duration of the trip for all transfers and game drives. He was experienced, knowledgeable and helpful throughout.

A couple of suggestions for anyone booking any safaris: don’t make assumptions regarding amenities based on those you have experienced in other countries. If you require an air-conditioned vehicle or room, specify. If you require 24 hours of power supply, (many of the luxury tented camps run on generators which operate only for conventional hours, eg after dark until 11:00 pm), coffee and WiFi in your room, specify. None of these things were obstacles for us, but may be for some people.

One of suggestion to facilitate booking with Marhaba Holidays would be to add credit card payments as an option since wire transfers can be quite expensive.

Overall, a great experience and would highly recommend Marhaba Holidays.

Johannsen   –  
Denmark DK
Visited: January 2019 Reviewed: Jan 20, 2019

Email Johannsen  |  35-50 years of age  |  Experience level: first safari

Super experience.....
5/5

Everything was to our Best satifaction. The hole trip was totale outstanding

Sara Al Muhannadi   –  
Qatar QA
Visited: September 2018 Reviewed: Sep 23, 2018

Email Sara Al Muhannadi  |  20-35 years of age  |  Experience level: first safari

The most beautiful and strangest experience
5/5

It was a very nice experience where I met the company through a (musafir ) in Qatar and the company was very cooperative and i did not encounter any problem with them. The selected hotels were according to my request and the driver was helpful, calm .
I love the cooperation of the company with me, where I was communicat with them on a daily ( whatsapp) thay don’t take long time to answer.
My experience with the hotels is very nice but the safari trip is not worth more than 4 days .
The food in each selected hotel was very excellent .

Greetings to all

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 47
  • 4 star 13
  • 3 star 0
  • 2 star 0
  • 1 star 1
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