Reviews

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Dilyana   –  
Bulgaria BG
Visited: January 2023 Reviewed: Jan 29, 2023

Email Dilyana  |  20-35 years of age  |  Experience level: first safari

Our unforgettable Tanzania safari with the experienced and friendly team of Claws of Africa
5/5


The team of Claws of Africa are friendly, welcoming and reliable!Everything was very well organized!
Our driver Mecky, together with Mathius and Bernard made our safari unforgettable. They even helped us with our lost luggage and we could rely on them all the time during our stay in Tanzania. Thank you!

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Oct 6, 2023

Hello Dilyana,
Thank you for taking the time to share your review of our company and the service we provided. Your feedback means a great deal to us. Our primary goal is to ensure that all our clients are not just satisfied, but truly thrilled with our service.
Once again, thank you for your kind words, and please know that you are always welcome here. We look forward to serving you again in the future.

Karibu Sana! (You are very welcome!)

Nikki   –  
United States US
Visited: September 2022 Reviewed: Nov 16, 2022

Email Nikki  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Nikki and not that of SafariBookings.
Professional, very nice.
3/5

It was a pretty involved tour. Was amazing to see all the animals (Big 5).
The driver Zayree and the guide and cook Magoma were very nice.
Just a few issues with this tour. Accommodations were very or “below” average. Especially since I booked for a totally PRIVATE Safari for only TWO people. I’m sure they could’ve given Better Accommodations.
Also in the Serengeti we were in a lodge that seemed like the”Boonies”. So that one day all we saw was just prey animals. Nothing else. I repeatedly asked the driver to go to Central Serengeti, but he refused, saying it was 2 hours away. But we were just driving around in ONE Boring Area for around 8 hours. Could have easily taken the trip to Central Serengeti, I felt. To me that was a TOTAL Waste of our Precious time, since we were on a ONE week tour for Tanzania.
I even offered to pay extra for a Nicer Room in Arusha, but I was refused. Don’t Understand WHY??
Hopefully in future the company realizes these issues travelers may have and provide somewhat Better Service? Cause people travel from very Far distances and would like to make the Best of the time and days on hand.


Reply from Claws of Africa
Reply from Claws of Africa
Posted on Oct 6, 2023

Thank you for sharing your feedback on your recent tour experience. We appreciate your positive comments about the wildlife and the team members, Zayree and Magoma.
We apologize for any inconvenience you experienced with the accommodations and the Serengeti itinerary. Your feedback is valuable, and we will certainly review these concerns to improve our services in the future. We understand the importance of making the most of your travel time, and we will strive to provide better options for our guests.
We hope to have the opportunity to serve you better on your future travels. Thank you for your understanding.

Rafał   –  
Poland PL
Visited: September 2022 Reviewed: Oct 4, 2022

Email Rafał  |  20-35 years of age  |  Experience level: first safari

ASANTE SANA CLAWS OF AFRICA!
5/5


Pros:
-Fatuma; quickest response from all the safari operators we contacted with and most clear and transparent information

-Magoma/Zaire(game drive operators); well prepared, knowledgeable and always smiling(best guys!), they didn’t impose anything(unlike most tour operators almost everywhere in the world) and toke us everywhere we wanted to

-Bernard/Matius; they dropped us off to the airport(super friendly)

-GAME DRIVE(during 5day safari we saw PLENTY of animals including 4 leopards, 10 cheetahs, about 50 lions, 4 crocs, rock python, rhino and about 5 eagles)!

-food; always tasty and much on the plate(favourite Pilau, pancakes, Boga Boga and fruit dishes)

-Hotel Mr. Fatuma recommended the day before and after safari(perfect conditions)


Cons:
-We want more :)

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Oct 6, 2023

Thank you for your feedback, and we're thrilled to hear about your positive experience with us! We appreciate your kind words and are delighted that you enjoyed your safari, the game drives, the food, and the accommodations. We'll continue to strive for excellence and hope to welcome you back for more adventures in the future!

Elizabeth   –  
United Kingdom UK
Visited: August 2022 Reviewed: Sep 24, 2022

Email Elizabeth  |  35-50 years of age  |  Experience level: first safari

Great safari
5/5

A group of 6 3 adults and 3 children had a great week in tanzania with claws of Africa. We visited two of the national parks and 3 different tribes we saw an abundance of wildlife which was amazing. Our guide mecky was great he was friendly and knowledgeable and great with the kids he really did help make the trip so big thanks to you mecky. Would definitely recommend claws of Africa for your trip

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Oct 6, 2023

Thank you for your positive feedback on your Tanzania safari with Claws of Africa! We're delighted to hear you had a great week exploring the national parks and interacting with the tribes. It's wonderful to know that Mecky, your guide, contributed to your memorable experience. We appreciate your recommendation and look forward to serving you again in the future! .KARIBU SANA :)

Paula   –  
United States US
Visited: July 2022 Reviewed: Sep 10, 2022

Email Paula  |  65+ years of age  |  Experience level: over 5 safaris

Claws of Africa's expertise to make my Tanzania adventure memorable was very much appreciated!
5/5

Originally, I was supposed to travel to Tanzania in July 2020, but because of it being postponed due to Covid (it was postponed again in 2021), it finally took place in July 2022. I booked as a solo traveler going to Tarangire and the Serengeti on a budget. Right from the inception, Claws of Africa was receptive in honoring my budgetary needs and fully answered each question I asked. My safari guide Emmanuel was terrific and his invaluable knowledge and insight was truly appreciated. The wildlife sightings were amazing and never disappointed. For example, on an early morning drive we witnessed a male lion "kicking" his son out of the pride. The behavior was absolutely full of wonder. I truly thank Claws of Africa in making my Tanzania safari truly magical.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Oct 6, 2023

Thank you for your review , This means a lot to us, We are delighted to hear that your Tanzania safari with us in July 2022 was a magical experience despite the postponements due to Covid. Thank you for your kind words about our team's responsiveness, your safari guide Emmanuel, and the incredible wildlife sightings. We appreciate your feedback and are thrilled to have been a part of your journey. thanks indeed and welcome again! Karibu Sana!

Mirko   –  
Spain ES
Visited: June 2022 Reviewed: Jul 24, 2022

Email Mirko  |  50-65 years of age  |  Experience level: first safari

Wonderful safari
5/5

We are a family with a 7-year-old boy and we have done a 7-day private safari, passing through Tarangire, Lake Manyara, Serengeti, Ngorongoro and Lake Eyasi, where we went to meet the Hadzabe tribe for a few hours. The whole trip, from the pick up at the airport to the return to it, has been spectacular. Our guide Fahdili and the cook Pasco have made this trip an unforgettable experience.
We have seen many animals of all kinds, such as lions, cheetahs, elephants, buffalo, wildebeest, crocodiles, servals, leopards, hyenas, vultures, ...
We totally recommend hiring Claws of Africa, since both the organization of the trip and the human treatment have enchanted us. We hope to be able to repeat the experience in the not too distant future.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 28, 2022

It is our pleasure that you enjoyed the whole trip! We kindly Thank you for this good recommendation that gives us more confidence to make sure that we keep on providing good services that delight our clients.

You are warmly welcome again at anytime.

Regarding; customer services assistant manager.

Pascal   –  
Switzerland CH
Visited: February 2022 Reviewed: Mar 29, 2022

Email Pascal  |  50-65 years of age  |  Experience level: first safari

Quick and sure
5/5

Unforgettable experience thanks to Claws of Africa. "Speedy Fatuma" has always been very flexible and responsive, especially when changing dates and the number of participants.
The driver-guide was very friendly and knowledgeable. The lodges were simply sublime.
Big Five!

(automatic translation from French)

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 28, 2022

We are happy that you got unforgettable experience with us, our aim is to make sure that every client gets what he or she deserves. Your review is worthy to us because it makes us maintain and improve more the provision of good services to our clients.

You are warmly welcome again as we believe in singularity and great experience your trips will be memorable and unforgettable always.

Regarding:customer services assistant manager.

Leah   –  
United States US
Visited: February 2022 Reviewed: Mar 6, 2022

Email Leah  |  20-35 years of age  |  Experience level: 2-5 safaris

Great!
5/5

I did two tours, the northern portion (follow the migration) and the southern portion (marvels of the south). Both tours went perfectly and I have zero complaints about either. The accommodations were good as were the daily game drives and the food. Both of my guides were absolutely amazing (Fadhili in the north and Emmanuel in the south (I know I butchered the spelling of the second)). They were both extremely easy to get along with, and also extremely knowledgeable and able to answer all the questions I had. The only recommendation I would make would be including driving times in the itinerary, particularly for the south portion. When booking, I wasn’t aware the drive from Dar es Salaam to Ruaha would be 12 hours. If I knew that, I probably would’ve chose to fly there instead of driving.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Oct 6, 2023

Thank leah . We're delighted to hear that both your northern and southern tours went smoothly with excellent accommodations, game drives, and guides. We appreciate your suggestion about including driving times in the itinerary, and we'll work on improving our communication in this regard. Your input is valuable to us, and we hope to welcome you back on another adventure soon .KARIBU SANA :)

Kathy and Ivo   –  
Czech Republic CZ
Visited: August 2020 Reviewed: Jan 1, 2021

Email Kathy and Ivo  |  50-65 years of age  |  Experience level: first safari

Pleasant experience in all directions.
5/5

Thank you for the excellent processing of our holiday. Everything we agreed on was fulfilled by the claws of Africa. Guide Emanuel and Mr. Amos were very friendly. A fantastic and unforgettable experience for us. We are happy to share pleasant experiences with the Claws of Africa service with our friends.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 29, 2022

Thank you so much for writing a review to us that shows how you were happy and delighted with our services we provided to you. As a company we real appreciate it and thank you in advance for taking your time to show us your happiness

I would kindly welcome you once again at any time

Regarding;customer services assistant manager.

Hassan S   –  
Canada CA
Visited: December 2019 Reviewed: Jan 19, 2020

Email Hassan S  |  20-35 years of age  |  Experience level: first safari

Honeymoon of a lifetime thanks to Claws!
5/5

My wife Ashley and I set off on the safari tour of a lifetime for our honeymoon. We were picked up at our first hotel in the morning and met our driver for the safari, James. He picked us up in a Toyota Land Cruiser, it was clean and he came packing a refrigerated cooler full of water for our use whenever we needed it. We set off for Lake Manyara and he stopped along the way to buy us some red bananas, out of his own money, for us to try. We got into the park pretty early and, just like a normal person would on day 1 of their first safari, we wanted to stop for every animal. Every animal we saw, James explained any information we had about it, we were amazed that he knew so much. He had a big packed lunch for us to eat at the special look off picnic area. We are not big bird people but he still had info about each as we sat and ate lunch. We set a goal at lunch to see some elephants, after lunch we drove to find them. He spotted tracks off the path and said “they are close”. He saw them through the bushes and we waited for a bit. They then started walking directly towards us and right beside the vehicle allowing for some amazing pictures and even better memories.

At Ngorongoro Crater, We left our lodge to see that the vehicle had been cleaned inside and out and fridge re-packed. On the way into the crater James explained about his life, family, education and his job. I honestly will remember this probably as much as I do the safari. We saw so many animals here and also saw one of our biggest highlights, a pride of lions taking turns feeding on a very recently killed buffalo. James explained how they would have taken it down and how they decide who eats first and when. We completed the big 5 in the Crater on this day to our delight.

We headed to the Serengeti for our first of 2 days. We wish we could have spent 2 weeks here but honestly, James showed us all we needed to see in 2 days. We had very good positioning for cheetahs, leopards, hippos, elephants, giraffes, hyenas, male and female lions. We also had many great views of the Great Migration. Many times James would suggest areas to visit but he kept saying “its your safari, we will stop whenever you want”. Each morning we had a clean vehicle to get into as it was very muddy and there was a lot of dust each day.

I highly recommend Claws of Africa and James for your trip in Tanzania ☺

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 30, 2022

It is a fascinating review ever, Great with full of experience gained during the trip
Thank you so much for writing us such a fantastic review that we deserved from you it makes us keep it up and do our best to make all our clients happy! It was joyous to have you.

You are welcome once again in our beloved company.

Regarding;customer services assistant manager.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 1
  • 3 star 1
  • 2 star 0
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