Serengeti Wakanda Team
Serengeti Wakanda Tours and Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2018)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $300 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
KR
Email hyeonsu gim | 35-50 years of age | Experience level: first safari
There is something kind but something to be desired
I searched several companies for a four-day safari. I communicated with some of them, and chose Sereneti Wakanda because it had the fastest feedback and the best reviews. The young president tried to help us in every aspect, including hotel reservations other than safari. As everyone knows, safari tours are expensive. The payment is based on a contract with the company to establish a trust relationship. But we had a different tour from the contract from the first day. I had to go to Tarrengirre on the first day of the contract, but they took me manyara lake saying that the lake was better. In fact, I was a little embarrassed because I chose to exclude some of the companies that didn't go to Tarengirle. They said there were more animals in Lake Manyara, but even if it was true, I wanted to go to Tarengyre, so I was sorry about that. The guide(Simba) was not very kind to us who could not speak English. The problem occurred on the third day. Apparently, the contract said that on the third morning we were going to a game drive to watch the sunrise. But our group was divided into two lodgings, so the guide came to pick us up only after the sun had already risen. On the way, I asked why I didn't go to see the sunrise, but the guide said, "Sunrise? The sun is already out.' I was Angry, I emailed boss to complain about this. the guide who spoke to the boss didn't apologize to me but rather got angry. " Instead of telling him, I told the president right away," he said. He also said that it would have been difficult to see the sunrise anyway because of the bad weather today. Even if it was true, it had to be carried out in accordance with the contract. Satisfaction is a matter for me to judge. Personally, I expected the sunrise the most during the safari tour. And if he couldn't drive a sunrise game, he had to explain to me in advance that he didn't do it for some reason before I complain. Before I left the tour, I was told from boss that our group's accommodations were divided into two. When I heard the story, I was worried that the guide could waste a lot of time picking us up from two places. So I asked how far the two accommodations are from each other. The president said they were close. However, the guide said, "It was hard for me to come and go because it was an hour away from two lodgings." What the hell is true? Of course, we watched all of the Big Five. However, it was quite regrettable that I did not go to sunrise or Tarengirre, which I expected. And I am not quite satisfied that I did not follow the contract and did not seek any concessions from me in advance. But our chef Suleimani was quite friendly and kind. The nature of Serengeti was so wonderful and beautiful, but some of them left something to be desired.
Reply from Serengeti Wakanda Tours and Safaris
Posted on Mar 4, 2020Hello Hyeonsu,
Thank you for taking the time to post your review on your recent experience with Serengeti Wakanda Tours and Safaris. Whilst i am most pleased that you enjoyed your overall experience , i am saddened that there were some areas of concern for you, especially with the unkindness atmosphere that you felt from our guide and missing the sunrise on day 3. Please accept our deepest apologies for letting you down and rest assured, disciplinary proceedings have been taken to the responsible guide which includes writting an apology letter to you.
However, i would also like to clarify on the change of itinerary from Tarangire to Lake Manyara on day 1. One of the core values of our company is customer satisfaction, that is why i had to brief you on the changes the day before your safari, as the majority of the animals had been migrating from Tarangire to Lake Manyara during the wet season. Moreover, on day 2, we added a game drive to Ndutu so as you could witness the migration (we had to pay for Ndutu park fees on our expense and we never asked for extra payments from you or the rest of the group). This was all done with the good intention of giving you a phenomenal experience with maximum satisfaction.
With all that being said, please accept our 20% discount price for any future bookings from you or any person that will be recommended by you.
Thank you and goodluck!
With kind regards,
Bartho
BR
Email Rafael | 35-50 years of age | Experience level: 2-5 safaris
Serious company
It’s a serious company. Almost everything worked as planned. The owner, Bartho, replies very quickly, showing they are trustful. The guide, Mike, was very nice. He even managed very well when one of the clients asked for something the guy that booked the tour for her had promised. The cooker was fantastic also. I wasn't expecting much of the food on the road, but had some delicious dinners, better than others i had in restaurants. That said, remember that a budget safari does not have any luxury, even the most common ones. The lodge we stay in is very basic, with no AC. The structure on camping sites are very disappointing. One of the campings does not have hot water in the shower. The other one has just 2 or 3 showers and then there is a long line to use them. And the toilet is indian style.
A small thing they could improve is that they have beer and wine on the road, but the beer is hot, so it is hard to drink. And during the dinner in the lodge, the beer is not included as advertised, we had to pay for it. But i definitely recommend this company!
ES
Email Moynot lorelei | 20-35 years of age | Experience level: first safari
I recommend this tour, we had a great safari my boyfriend and I.
Communication was ok, everytime I had a question I got answer in the hour. The service was great for accomodations and the rest, except the food during the safari..
safari tour was great and the driver experimented
Email Wakana | 35-50 years of age | Experience level: first safari
Amazing Safari with beautiful memories
From the beginning of planning, Aishwarya provided quick and proper answers always.
We had 3 nights and 4 days safari with a guide driver Felix. He was very experienced, matured and reliable guide. We could discover truly beautiful wild life and nature with his informative explanations and importantly without rush. We could feel relaxed during all the trip including muddy road or very steep roads drive with his safe and skillful drive. Wakanda arranged warm meals for every lunch which nourished our body and feeling as well. I do recommend Serengeti Wakanda Tours and Safaris and Felix for a lifetime beautiful experience.
TR
Email Doğan Okur | 35-50 years of age | Experience level: first safari
Excellent!
Unforgettable Safari Adventure in Tanzania
My recent safari tour through Tanzania's Serengeti, Ngorongoro, and Tarangire National Parks was nothing short of extraordinary. From the moment we arrived, the experience was seamless and immersive, thanks to the impeccable service provided by the tour company.
First and foremost, the choice of accommodations surpassed all expectations. The camps and lodges nestled within the heart of these pristine landscapes offered not only comfort but also an authentic connection to the wilderness. Each evening, as we gathered around the campfire, the sounds of the African night enveloped us, creating an ambiance that will stay with me forever.
A significant highlight of our journey was our guide, Andrew. His expertise and passion for the land and its inhabitants were evident from the start. Andrew's knowledge of the parks' ecosystems, coupled with his keen eye for wildlife, ensured that every moment spent on safari was filled with excitement and discovery. His ability to communicate clearly and efficiently kept our group organized and engaged throughout the adventure.
Moreover, the tour company's commitment to excellent communication was evident at every turn. From the initial booking process to our departure, communication channels remained open and responsive. Any questions or concerns were promptly addressed, allowing us to focus solely on the awe-inspiring experiences unfolding before us.
In conclusion, my safari tour through Tanzania was a journey of a lifetime, made possible by the exceptional service provided by the tour company, the unparalleled beauty of the national parks, and the expertise of our guide, Andrew. I wholeheartedly recommend this experience to anyone seeking an adventure that combines luxury, exploration, and a profound connection to nature.
Thank you to everyone involved for creating memories that will last a lifetime.
SA
Email Maz and Gabita | 35-50 years of age | Experience level: first safari
Felix made our safari so so memorable we would request his company in our next visit.
We were lucky to book our tour with this operator: value for money, quick responses during the planning stage and friendly people and comfortable Land Rover jeep with a cooler of goodies.
PE
Email Gabriela | 20-35 years of age | Experience level: first safari
Professional,experienced and kind .
We had a nice 5 days 4 nights tour with Wakanda Tours and Safaris . Our assigined tour guide was Filex , I totally recommend Felix , all what I can say is he knows really well the area ; he made us see all the animals we want to see , he helped us with the pictures . I ll definitely come back and still make a booking with Wakanda.
Contratamos un tour privado con Wakanda tour y nos asignaron al guía Filex quien fue muy amable y paciente al ayudarnos a ver cada animal del cual algún día soñé ver tan cerca , nos ayudó con las fotos y más . Definitivamente recomendado el servicio de guía turística con ellos .
US
Email Prashenjit P | 50-65 years of age | Experience level: 2-5 safaris
An amazing and seamless experience from the beginning to the end of the whole process.
Serengeti Wakanda ensured we had a trip of a lifetime. The whole experience was seamless from beginning to end - Starting with the quote process and having all my questions answered, I was impressed with the promptness of the responses from Aishwarya and her collaboration to make the tour customized to our needs; continuing to a relaxing and seamless tour; and ending with a very thoughtful personalized gifts and it has been a very good experience from beginning to end. Our tour took us to Tarangire National Park, Serengeti and Ngorongoro (staying the majority of the time at Serengeti). An important factor to making a safari trip great is the tour guide. We were incredibly lucky to have Bashir as our guide! He knew the lay of the parks so well and had a deep understanding of animal patterns and behavior (which meant he knew where to take the jeep next, or tell us what to patiently watch out for!). He was also very persistent, which enabled us to see various animals. We stayed at some of the best locations during our trip including Sametu Camp in Serengeti (which was in the heard of the park) and Lion’s Paw in Ngorongoro. Serengeti Wakanda exceeded our expectations in every way!
Outstanding experience with serengeti wakanda tours
We have just had the most amazing 3 day safari with serengeti wakanda tours and our guide Bashir.
Everything ran smoothly from the start. The communication I had with Bartho was brilliant, he answered all my questions and put my mind at ease about everything.
We got picked up from our hotel in zanzibar and taken to the airport for our flight over to arusha. There we were met by Bashir who was super friendly and informative throughout.
We opted for doing a 3 day tour visiting 3 different national parks. Tarangiri, Ngorongoro and lake manyara. All 3 were very special in there own way. We got to see so many animals and Bashir never rushed us. During the day we were provided with a very tasty hot lunch and there was plenty of water, coke, beer and wine in the jeep.
At the end of both days we stayed at Marera view Lodge. It was so beautiful, the room was enormous and they grew their own produce on site which tated delicious. We also had an eagle owl spend the evenings near by which we took great enjoyment watching.
Overall I could not recommend serengeti wakanda tours enough, they really have given us some very special memories.
NO
Email Anaïs | 35-50 years of age | Experience level: first safari
Honeymoon Magic with Serengeti Wakanda
Our honeymoon adventure in Tanzania, guided by the wonderful Andrew and organized by Bartho from S. Wakanda was beyond perfect. Bartho crafted a wonderful trip for us providing a clear offer that made our decision easy.
We requested Andrew as a guide after reading great reviews. Not only did Andrew amaze us with his ability to spot wildlife, making each safari day unique, but his storytelling and knowledge brought the wilderness into our hearts. And Andrew speaks also fluently French!
What made our journey even more special were the incredible lodges S. Wakanda chose for us, like the breathtaking Signature Serengeti Tented Safari Camp and the Mawe Mawe Manyara Lodge. Each place offered comfort and stunning views that made our honeymoon feel like a dream 🤩
Driving through Tanzania's landscapes with Andrew was both safe and thrilling! This safari didn't just bring us closer to nature—it was a heartfelt journey we shared, creating cherished memories. For couples seeking adventure wrapped in romance, we can't recommend this experience enough!!!
Asante Sana to all S. Wakanda team! 👏
