Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 27
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 27 Reviews
Analia Ricaldez   –  
Germany DE
Visited: September 2025 Reviewed: Oct 4, 2025

Email Analia Ricaldez  |  35-50 years of age  |  Experience level: first safari

Excelent!
5/5

Is not easy to describe with words the amazing experience I had with True Vine Safari (especially Bernard) to make the trip to Bwindi and have such amazing experience was a dream come true and plus the experience of Uganda that Bernard showed to us, how warm we were welcomed in this country as well as how good was everything managed since the quotation and explanations until we were there. Would not changed a thing everything was perfect again thank you Bernard, we will never forget your beautiful country!

Mike   –  
Australia AU
Visited: September 2025 Reviewed: Sep 30, 2025

Email Mike  |  65+ years of age  |  Experience level: 2-5 safaris

Reliable and responsive operator
5/5

3 day trip from Kigali to Bwindi to trek with the gorrilas. Well organised by reliable trust worthy Bernard. Driver/guide Chris just what you need for such a trip. Couldn’t recommend more

Irina Cabrerizo   –  
Bolivia BO
Visited: September 2025 Reviewed: Sep 29, 2025

Email Irina Cabrerizo  |  35-50 years of age  |  Experience level: first safari

Absolutely amazing!
5/5

From the very first moment we got in touch, Bernard was impeccable in his work. With great patience, he listened to us and followed up on what we wanted and expected from the tour. When the time came, the experience of traveling with Truevine exceeded our expectations. With punctuality, kindness, and great professionalism, they made the gorilla trekking an unforgettable experience.

Meg   –  
Germany DE
Visited: August 2025 Reviewed: Sep 12, 2025

Email Meg  |  under20 years of age  |  Experience level: over 5 safaris

Unforgettable 7-Day Rwanda & Uganda Primate Trekking with Truevine – A Perfect Solo Adventure!
5/5

I recently completed a 7-day primates trekking tour across Rwanda and Uganda with Truevine Safaris, and I cannot praise the experience enough. Traveling solo, I felt completely supported, safe, and well taken care of every step of the way – thanks to Mr. Bernard, my guide and point of contact throughout the journey.
The itinerary included golden monkey trekking in Rwanda, as well as gorilla and chimpanzee trekking in Uganda. I was incredibly lucky to see all the animals immediately on each trek, and I believe a big part of that success came from Bernard’s deep knowledge, strong connections with park staff, and his thoughtful planning. He knows so many rangers and park officials, which helped ensure everything went smoothly and efficiently.
I have some health challenges and difficulty with steep climbs, but Bernard took this seriously and arranged each trek carefully to match my condition. Thanks to his foresight and organization, I was able to enjoy every experience without stress or unnecessary strain – while still getting the full magic of seeing these amazing primates up close.
Beyond his professionalism, Bernard is a genuinely kind and respectful person. He always listened to my input, quickly adapted the itinerary when I had changes in mind, and gave helpful advice – even on personal matters when I needed someone to talk to. He was always on time, always made sure I was comfortable, and treated me with sincere respect throughout.
The accommodation options he provided were clean, comfortable, and great value – exactly what I asked for in the low-budget range, without sacrificing charm or quality. And the price for the tour itself was very reasonable, especially considering the level of personal attention and the unforgettable experiences I had.
If you're considering primate trekking or any tour in this region, I wholeheartedly recommend Truevine Safaris and Bernard. Whether you’re traveling solo, on a budget, or have specific needs, he will go the extra mile to make sure your journey is smooth, enjoyable, and truly memorable.
Thank you, Bernard, for everything – I’ll never forget this adventure, and I hope many more travelers get to explore East Africa with your expert guidance!

Iain   –  
United Kingdom UK
Visited: June 2025 Reviewed: Jul 19, 2025

Email Iain  |  20-35 years of age  |  Experience level: first safari

Communication and planning was great from moment we booked.
5/5

The safari was excellent and the route covered a lot. Our driver Krish was very knowledgeable and worked tirelessly. Would highly recommend the tour.

Jayke   –  
Australia AU
Visited: July 2025 Reviewed: Jul 15, 2025

Email Jayke  |  20-35 years of age  |  Experience level: 2-5 safaris

Great value, great knowledge, very thoughtful.
5/5

Did the 3 day gorilla tracking trip with truevine. They were great catering to any needs or wants from us. Was also very knowledgeable about everything! Unbeatable value

Emily   –  
Australia AU
Visited: July 2025 Reviewed: Jul 12, 2025

Email Emily  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect, 100% recommend !
5/5

Bernard has been great on every aspect of the trip ! Very reliable and punctual. Always arranging everything for us to have a great trip, telling us a lot about Uganda and the culture here.
We did the gorilla trek and could spend 1h with them, even got to see a baby and everything was very well organised.
We can tell Bernard has been in the industry for a while and knows exactly what he is doing, where to go etc.

Emilie   –  
Switzerland CH
Visited: June 2025 Reviewed: Jun 21, 2025

Email Emilie  |  20-35 years of age  |  Experience level: first safari

TrueVine gave us a thoughtful tailored plan to enjoy Uganda at its best
5/5

This was one of the best trips we’ve ever done! Uganda’s nature is absolutely stunning, and the whole journey was perfectly organized by TrueVine, from start to finish. Bernard was very responsive and made sure our wish could come true. The entire experience was smooth, memorable, and stressfree!

A special thank you to our driver and guide, Azaria, who made the experience truly exceptional. He was kind, knowledgeable, and always made us feel safe and cared for.

We’re leaving with unforgettable memories and a deep appreciation for both the country and its people. Highly recommended!

Ben   –  
Australia AU
Visited: June 2025 Reviewed: Jun 9, 2025

Email Ben  |  20-35 years of age  |  Experience level: 2-5 safaris

Once in a lifetime experience
5/5

Everything about this tour was fantastic. From the moment we were picked up, Bernard was supportive, informative and caring. The entire trip from start to end was great. Bernard went above and beyond to make sure everybody in our group had a good time and the trip exceeded our expectation.

Lachlan   –  
United Arab Emirates AE
Visited: June 2025 Reviewed: Jun 8, 2025

Email Lachlan  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional, considerate and punctual
5/5

We took a 3 day- 2 night gorilla trekking experience at Bwindi national park (Kigali - Entebbe). Bernard was well organised, very good at communicating everything and continually took care of us. We could not fault any part of the trip. He even tried to help when we had flight cancellations!

After travelling through east Africa prior, the experience with Bernard and TrueVine was exceptional. Definitely recommend for any person wanting a great experience.


Average User Rating
5.0/5
Rating Breakdown
  • 5 star 27
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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