Reviews

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Anne F.   –  
Belgium BE
Visited: May 2015 Reviewed: Jun 14, 2015

Email Anne F.  |  65+ years of age  |  Experience level: 2-5 safaris

A very great and unforgettable experience with Gorilla Tours
5/5

We are just back from a ten days trip in Uganda organized by Gorilla tours. The program was very complete and gave us the opportunity to visit various parts of this so beautifull country: Murchison Falls, Rhino Sanctuary, Kibale Forest, Queen Elizabeth NP, Bwindi, Lake Bunyonyi.. We apprecieted a lot the very good location and services of the different lodges, which were always situated in a very nice environment (view on the Nile River in Murchison, or on the equatoral rain forest in Kibale and Bwindi, or on the Kazinga Channel with a view on the elephants bathing in front of our tent in Queen Elizabeth Bush Camp... We also apprecieted the company of our guide/driver, Ronny, which is an excellent and very carefull driver and has a perfect knowledge of all the visited places. We also appreciated the very good communication with Virgo who gave us an immediate and appropriate answer to all our requests and demands. The program and the service were conform and even up to all our expectations. In all the visited places and lodges, we found a very kind and smiling hospitality, and very good food. We saw a lot of animals in vey good conditions and the chimps and gorilla trackings were very nice and unforgetable experience. We recommand Gorilla Tours and their programs to anyone whish to visit Uganda.

Fiona Dann   –  
United Kingdom UK
Visited: March 2015 Reviewed: May 22, 2015

Email Fiona Dann  |  20-35 years of age  |  Experience level: first safari

Truley amazing seeing such beautiful creatures in their natural habitat! Highly recommended!!!
5/5

Gorilla tours made this experience great! Our driver was so knowledgeable when driving and a great laugh! The gorillas themselves .. We're just amazing! Seeing them in their natural habitat and how close you get to them is an experience that I will never forget! The accommodation was lovely with great facilities and fantastic views of the volcanos and delicious food! LOVED every minute of this well organised trip!! Huge thank you to Baker and Violet for being so helpful!! :)

E and C   –  
Canada CA
Visited: December 2017 Reviewed: Mar 26, 2018

Email E and C  |  50-65 years of age  |  Experience level: 2-5 safaris

A Memorable Experience
4/5

We booked a private 2 week luxurious Gorilla Tour. With our prior extensive travel experiences, we would classify our tour with Gorilla Tours in Uganda, as less than luxurious.
Our communication with Virgo and the organized itinerary was great.
The accommodations were clean and the Nature Lodges were wonderful. The ambiance created with evening campfires and the ability to hear the sounds of the local wildlife close by, we enjoyed immensely. The convenience of having an ensuite shower(sometimes outdoors!) and bathroom facilities gave us the feeling of “glamping”. A four course meal was served every evening and we found the servings generous. We would have felt better to have the option of a smaller serving size, with an offer of more, if needed.
On the Gorilla Tours web site they advertise: Drive around in the best 4WD Toyota Land Cruisers......
The vehicle breakdowns and tire repairs totalling 6 events disappointed us. We would recommend the company develop a protocol prior to sending a vehicle out to ensure it is road worthy and has the necessary equipment to change a tire. A jack that is too small and nothing flat to put the jack on, when on a bumpy dirt road, requires creative interventions.
In our opinion, it is imperative to have protocols in place that allow drivers to function well, especially to stay awake while driving. When sending a mechanic to repair our broken vehicle it resulted in unsafe driving the following day, due to the driver being responsible for picking up the mechanic at 3am. We appreciate the efforts to not interfere with our itinerary, however a replacement driver would have been safer.
We’d recommend requesting the drivers mentioned in other people’s 5 star reviews, as we had challenges with communication with our driver and there appeared to be a lack of knowledge pertaining to what we saw. We appreciated his knowledge of birds.
Overall our amazing adventure of seeing the rare and awesome mountain gorillas and many other animals and birds in beautiful scenery, resulted in a memorable experience in Uganda that we would highly recommend to others.

Ernst Jäger   –  
Germany DE
Visited: August 2017 Reviewed: Oct 22, 2017

Email Ernst Jäger  |  65+ years of age  |  Experience level: over 5 safaris

Experience in the heart of Afrika
4/5

1. The boat trip to the Murchison waterfalls could be combined with the hike. The guide with the vehicle would have to pick up the group at the top of the cases. The return trip was too long and too dull.
2. The boat trip into the delta should take place with a suitable boat and not with a fishing boat. For the duration of time, a suitable seat is mandatory.
3. An additional day could be scheduled in Murchison N.P.
4. The drive from Fort Murchison to the next accomodation, chimpazee guesthouse was too long. An extra night is absolutely necessary.
5. One day may be canceled in Queen Elizabeth N.
6. Crater Bay Cottages should no longer be approached. The cleanliness in the wet area of ​​the rooms used by our group was catastrophic. Due to fungal attack and pollution the wet area was only conditionally usable. We were not showered. The more regrettable, because the accommodation with a few small things can be graded. Cleanliness in the accommodations is a must.
7. In only two overnight accommodation was possible with credit card.
8. It should therefore be possible to book half-board or full-board accommodation.

A very special thanks to Ronnie, who was very hard-working. Great compliment and very warm greetings. The attached pictures I ask to transfer to him.



Thank you for an extraordinary trip and cordial greetings to Uganda

Guy   –  
Belgium BE
Visited: January 2017 Reviewed: May 25, 2017

Email Guy  |  50-65 years of age  |  Experience level: first safari

A nice experience!
4/5

Nice experience, very professional.
PS: do not underestimate the wild aspect of the 'jungle': I wore simple sneakers, but on moment I stood in an ants nest and then I regretted not TTY have worn something more appropriate! ;-)

Elizabeth Visited: May 2015 Reviewed: May 18, 2015

Amazing tour including good office support and great driver during the trip
4/5

We love Uganda and very much appreciated the flexibility by Gorilla Tours to pick us up from Mukono.
Ronald was a competent driver and very pleasant and knowledgeable company.
We will definitely keep coming back to Uganda

Raymond   –  
South Africa ZA
Visited: June 2017 Reviewed: Oct 20, 2017

Email Raymond  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Raymond and not that of SafariBookings.
The Experience was great, but payment was an issue
3/5

The communications from the staff was excellent, the service was good and the trip lived up to our expectations. However, we expected to pay by credit card, but when we got to the lodge, they expected cash. They demanded that we use all our cash to pay for accommodation, so we did not have money left for tips and buying any mementos. The transport and permits were paid in advance, which was not an issue. We were not informed in advance that there won't be credit card facilities available.

Average User Rating
5.0/5
Rating Breakdown
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