Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 38
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 44 Reviews
Howie   –  
China CN
Visited: October 2024 Reviewed: Oct 29, 2024

Email Howie  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Howie and not that of SafariBookings.
Last minute hotel change and no refund for hotel difference
2/5

The night before our tour after receiving our full payment, agency informed us of the hotels for our tour, two-thirds of which were different from the hotels we had initially confirmed. The point is that when we booked our trip more than three months ago, agency clearly wrote the hotels to be stayed at and broke down our total cost into each individual item, including the hotel cost of $3,210. Therefore, it is reasonable for us to know the actual cost of the changed hotels and ask for a refund of the difference, if any. However, when we asked agency to provide the relevant invoice, agency only provided an invoice for one hotel and then never responded again.

They never explained the reason for the hotel change. We had booked and paid a deposit more than three months in advance, but never received notice until the night before our trip. One of the hotels that was in the nature reserve was replaced with one in a town, so we had to spend an extra half day on transportation instead of game-driving. Most importantly, when we wanted to know the actual cost of the hotel, they responded with ignorance and silence.

Babora Julie   –  
Argentina AR
Visited: February 2021 Reviewed: Apr 16, 2021

Email Babora Julie  |  20-35 years of age  |  Experience level: 2-5 safaris

Very well organised safari trip
5/5

It was a unique wonderful and a memorable safari experience. It was a well organised trip, covering Arusha, Tarangire, Serengeti national parks. Ngorongoro crater was excellent and we saw a black rhino. It also included Lake Manyara. Excellent choices. Lodge was exceptional, like a five star hotel. Well located with a Mountain View. Good selection of meals, including breakfast.
The driver, was very good, safe driver, does not need a sat nav. His colleague driver from a different company got lost for two days! Luca was very knowledgeable. In short. It was a brilliant safari trip. We will recommend to others without any doubt.

Kim Dsouza   –  
Kuwait KW
Visited: June 2019 Reviewed: Jun 9, 2019

Email Kim Dsouza  |  20-35 years of age  |  Experience level: first safari

So well Organized and a Memorable Experience!
5/5

Firstly Thank You Nasr! I had booked tickets last minute and was so confused with all the safari options available. He was straight to the point, Detailed, mentioned all content in the itinerary in the first email sent and this is what we loved about the tours! The Safari was amazing ans we spotted the Big 5 thanks to our amazing Guide Rocky and the food was beyond delicious! 3 meals a day, Camping overnight in the outdoors and friendly companions. We couldn't ask for anything more! Thank You So Much

- Laurent & Kim - June 2019

Radu P (instagram: wayfarer_traveling)   –  
Romania RO
Visited: February 2019 Reviewed: Feb 20, 2019

Email Radu P (instagram: wayfarer_traveling)  |  20-35 years of age  |  Experience level: first safari

Great communication and admirable efforts in providing your best safari experience!
5/5

I chose Moorland Safari to provide a 3 day safari tour (Serengeti, Tarengire, Ngorongoro Crater). Before arriving we communicated over email and whatsapp, they were always receptive and answered to all of my questions in no time. They were explaining everything, the whole plan, itinerary etc. from the very beginning.

They deserve more than 5 stars because they even did their best to solve one small issue that suddenly appeared and which was out of their fault - some customers that should be part of the next day safari group did not show up at the airport without any notice in advance. Alii (great thanks for all your efforts, man) was awake all night to find alternative solutions and make the necessary arrangements so that everything goes as planned. They even paid good money from their own pocket to cover all the costs and not affect in any way our safari plans. The cook was amazing, preparing delicious food, the driver Eazy had 15 years experience in safari and was an excellent guide for us.

They are quite new in this business but with services like these, they will have a great ramp up soon. So do not hesitate to choose them and book through MOORLAND SAFARIS!

Cheers to Nasr and Alii! All the best guys!

Thanks,
Radu

Simon   –  
United Kingdom UK
Visited: February 2019 Reviewed: Feb 20, 2019

Email Simon  |  35-50 years of age  |  Experience level: 2-5 safaris

An amazing Safari!
5/5

I arranged my safari with Moorland Safaris on SafariBookings, before I arrived in Arusha. They picked me up from the airport and drove me to my hostel. We took care of business at the office the next day, and the day after I was on an amazing safari. The whole process was smooth and efficient. A well run company. On safari the driver and cook were fantastic. Very knowledgeable, with a relaxed friendly atmosphere within the group. The driver knew how to enable us to really experience & appreciate the 3 national parks (Tarangire, Serengeti & Ngorongoro Crater), and we took some amazing photos! I can't wait to go on safari with these guys again. Top marks!

boaz kulwa   –  
Tanzania TZ
Visited: January 2019 Reviewed: Feb 1, 2019

Email boaz kulwa  |  20-35 years of age  |  Experience level: 2-5 safaris

remarkable service
5/5

We first were in touch with Nasr, who organized our 4-day-Safari in Tarangire, Serengeti & Ngorongoro. The organization was very uncomplicated and great. In the following, our tour guide Frank was our tour guide for the Safari. We appreciated his work very much! He took care of everything, we felt very comfortable - during the safari, the and at night at the campsite. The most important was, however, that our tour guide Frank genuinely respected nature and the animals. He always explained us a lot about the beautiful creatures and reminded us to treat them with respect. While other tour guides and safari cars approached the animals too closely, so that tourist could take pictures, our tour guide kept distance and let us enjoy the beautiful view .
I will never forget this with Moorland Safaris.

Tharindu   –  
Sri Lanka LK
Visited: January 2019 Reviewed: Jan 16, 2019

Email Tharindu  |  20-35 years of age  |  Experience level: 2-5 safaris

Our guide, justine, was excellent.
5/5

He had good knowledge about the animals and the country, was very social and knew where to find the animals.
Our chef, jeff, was the best you could hope for. Fantastic food and great service, I never forget this service.Thank you.

Steven Davey   –  
Kuwait KW
Visited: October 2024 Reviewed: Nov 23, 2024

Email Steven Davey  |  50-65 years of age  |  Experience level: 2-5 safaris

Individually catered trips
4/5

The tour was excellent with the price being cheaper than others we considered. Communication was sporadic at times but, and it’s a big but, ALL issues and adaptations to the trip were taking into consideration and solutions were always found.
We had an extremely packed itinerary over the space of 6 days! (From diving in Zanzibar to safaris in the Serengeti and Ngorongoro crater). All was organised professionally, with pick ups/drop offs and hotels etc exactly how we’d expected. The only downside was we needed a holiday to get over this one!

Leslie   –  
United States US
Visited: May 2024 Reviewed: May 29, 2024

Email Leslie  |  20-35 years of age  |  Experience level: first safari

Amazing safari that blew my mind
5/5

This Safari was my first Safari, so I was very nervous and had basic expectations, but they went above and beyond on everything. From our chef Rashid to our driver Soleil, they really made sure our group was well fed, and did everything possible for us to see any and all animals.

Both Omar and Nassar communicated greatly and answered all my questions quickly. They truly took care of the entire trip, which made it very, very easy and nice.

Truly surpassed my expectations and I can’t wait to book again. Thanks again to the entire team for a trip I’ll never forget

Ambra   –  
Italy IT
Visited: May 2024 Reviewed: May 28, 2024

Email Ambra  |  20-35 years of age  |  Experience level: first safari

AMAZING
5/5

Everything was carefully organised, kind and helpful people, a truly beautiful and exciting tour. Impeccable organization. Seriousness and professionalism.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 38
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Moorland Safaris, not SafariBookings