Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 26
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 28 Reviews
Michael   –  
Austria AT
Visited: May 2024 Reviewed: Jun 10, 2024

Email Michael  |  35-50 years of age  |  Experience level: 2-5 safaris

Expert on the road and in the nature (driver Geoffrey)
5/5

Driver/guide *****
Information about nature *****
Seen species ***** (do not expect 100% of big five)
Tented camp ***
Food ****
Nature *****
Influence of the guests on tour *****
Car/bus **** (luckily we had't look at it too often from outside ;)
Office staff *****
Pick up / drop off *****
Troubleshooting *****
+
A little more information about what was said on the radio and which animals we were on the trail of would have been great.




Reply from Land Rail Safaris
Reply from Land Rail Safaris
Posted on Jun 13, 2024

Thank you Michael for the sincere review.
Welcome to Kenya once more,

Eva   –  
Slovakia SK
Visited: November 2022 Reviewed: Dec 6, 2022

Email Eva  |  50-65 years of age  |  Experience level: first safari

They provide exceptional value for money, go above and beyond European standard of services.
5/5

First of all, when I decided to go on a safari trip and wanted to find a reliable tour operator, the problem was to choose one because there were too many of them. So I started reading reviews and the phrase, value for money, caught my eye. And really, if I evaluate what we saw, it seems unbelievable. In my case, it was a little more complicated, because I am a celiac and that was not a problem either. I communicated with Sam, who is such a willing and attentive man. I changed the dates of safari, but it was not a problem for Sam at all. Overall, Sam's helpfulness and willingness to fulfill clients'wishes is far above the level of services in Europe. For example, after the safari, we went to the sea. Sam bought us tickets for the bus, had them delivered to the camp where we were, arranged for us to be brought to the pick-up point and put us on the bus. What shocked me the most was that Sam with the bus driver arranged this pick-up point somewhere in between Nairobi and Mombasa, at a petrol station outside the bus stop. No agency would do such a service for me, since it was no longer a part of the safari. One of the agency's rules is to make sure the client is taken care of and safe. I already know that I want to see the Serengeti park and I will again go only with this agency. They also do safaris in neighbouring countries. In terms of accommodation, we were given three price options, from which we chose. It was the same with the choice of parks for our safari. They are incredibly flexible and try to adapt to the client in everything. If you go on safari, ask for Felix as your driver. Only on safari can you understand what a skilled driver is. The routes in the parks are bumpy, full of holes, ruts and rocks. Who hasn't been yet has no idea. Felix brilliantly managed all the maneuvers with the car, he drives without any navigation, even in the dark when we were moving to Amboseli Park, we didn't get lost in that wasteland. If he damaged the car from below or hang the car on some rock, it would definitely spoil the whole program. By the end of the safari, I already had faith in him like superman and I admired him how he managed everything. When observing animals in parks, the drivers cooperate and tell each other by radio where and what animals are found. Every evening at the camp, Felix had the whole car washed inside and out, which was very good because of the dust. He also was a guide, every day he told us our program, approximate times and a lot of details that only local people know. Thanks to Felix, the safari was memorable and exceptional.



Xiaowei   –  
China CN
Visited: November 2022 Reviewed: Nov 29, 2022

Email Xiaowei  |  20-35 years of age  |  Experience level: first safari

Sam is the best! He is very gentle and careful.
5/5

It’s a budget travel. So do not expect too much. It’s enough for you to have a nice time in Kenya. Richard is a very good driver. He knows his car. And led us to see Big Five! I hope everyone is lucky!

Amiria   –  
United Kingdom UK
Visited: October 2022 Reviewed: Nov 3, 2022

Email Amiria  |  35-50 years of age  |  Experience level: first safari

Just amazing
5/5

I had an incredible experience with Land Rail Safaris, starting from the booking. I was in contact with Sam, a very professional guy that was giving me fast and detailed answers by email. Working beyond expectations, reaching for feedback during the safari and making sure that everything was going well and according to plans
My guide during the safari was Felix, an extraordinary man with 12years experience in the sector. Couldn’t ask for more.
Definitely recommended
Thank you again Land Rail Safari!

Kate   –  
Tanzania TZ
Visited: February 2022 Reviewed: Mar 17, 2022

Email Kate  |  20-35 years of age

Great experience and great value for money
5/5

I climbed Mt Kenya this year with Land Rail Safaris, and it was very well-organized and good value for money. The guides and porters were very good and professional and they catered for me as a vegetarian very well. I would highly recommend.

Rita   –  
Portugal PT
Visited: March 2022 Reviewed: Mar 15, 2022

Email Rita  |  20-35 years of age  |  Experience level: over 5 safaris

Great week with a great company
5/5

The 6 days safari I did with Land Rail Safaris was very pleasant. The value for money is great, communication via whatsapp was very good from the beginning and I had a lot of fun discovering some of the most well-known national parks of Kenya. The guide, Clinton, was knowledgeable and although traffic is crazy in Kenya, he took us safely everywhere. I really recommend this company for some magic holidays in Kenya!

Gabriel W   –  
Switzerland CH
Visited: November 2021 Reviewed: Feb 17, 2022

Email Gabriel W  |  20-35 years of age  |  Experience level: 2-5 safaris

Probably the best operator you can find for this price
5/5

We spent 7 days travelling with this agency and could enjoy 4 different national parks. Our guide was very sympathetic and professional, we were able to see everything we wanted and even more. Food and accommodation were very good. I can only recommend this agency for backpackers.

Damien   –  
Switzerland CH
Visited: November 2021 Reviewed: Feb 17, 2022

Email Damien  |  20-35 years of age  |  Experience level: 2-5 safaris

Very friendly and reliable Tour operator.
5/5

Great service at an affordable price. Very good value for money.
Very appropriate offer also for backpackers. Great driver/guide with Felix who is very friendly and taking great care of the group. Very skillful driver, we had the chance to see the big five during the 7 day tour.
Simple and good accommodation.
Communication with Land Trail Safaris was very easy and reliable.

Tanguy   –  
Switzerland CH
Visited: November 2021 Reviewed: Feb 17, 2022

Email Tanguy  |  20-35 years of age  |  Experience level: first safari

Amazing (and affordable) safari !
5/5

We had a great week of safari organized by LandRail Safaris. And that for a very affordable price!
It all started when they picked us up from the airport (this is included in the price). We then went to their office in downtown Nairobi to make the payment. After that we went directly to the first national park (Masai Mara national park).
The driver and guide was really nice and very attentive to our requests. Moreover, he knew very well the tips and tricks in the national parks and also the wildlife.
The meals and accommodations were very good!
In short, we can only recommend this safari agency.

v.t   –  
United States US
Visited: July 2021 Reviewed: Oct 20, 2021

Email v.t  |  50-65 years of age  |  Experience level: first safari

A trip of a lifetime
5/5

We were amazed by the quantity and variety of animals we were able to view in such close proximity. Our guide, James, was truly the best around, and was a pro at finding and explaining the behaviors of all the wildlife. The accommodations were above what you would expect on a budget safari. and the 4 wildlife parks we visited were each unique and valuable. I cannot stress the high level of customer service enough. We had airport pick up and drop off, covid testing provided in the office, and even a solution to our failed booking for accommodation after we completed the safari. We would have been lost without their expert help in solving a problem which was not their fault or responsibility. They went above and beyond to ensure that we had the best visit to Kenya, and Kenya itself is so warm, and welcoming.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 26
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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