Spoton Vacations Landcruiser
Spoton Vacations
- Located In:
- Size:
- 20-50 employees (Founded in 2015)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $150 to $700 per person per day (USD, excl. int'l flights)
Reviews
Email Liz | 20-35 years of age | Experience level: 2-5 safaris
The guide Amos was helpful, patient and very kind,met our requirements..very helpful and patient
Very friendly, patient, great customer service definitely value for money 🙏🏼
IT
Email Alessandro | 35-50 years of age | Experience level: first safari
Bad experience
Spoton Vacations completely disappointed our expectations. We booked directly with them from Italy. The first problem was that we had to wait an hour at the airport for the driver to arrive. The second problem was that we were charged an extra for an activity that was included in the price we'd already paid. To get our money back, we had to wait until the last day, insisting with the driver despite repeated requests over the days. But the most absurd thing was the lack of attention and disorganization on the part of the agency, which admitted to having made a mistake that cost us €330. Our plan included access to Lake Nakuru for the morning safari, followed by lunch at the hotel, and finally a return to the park in the afternoon for another safari, but once we left the park, the ticket would no longer be valid. The agency didn't take any responsibility for this problem, despite admitting it was wrong. As a result, to see a beautiful part of the safari, we had to leave the next morning, having to pay €180 for the entrance fee plus €150 requested by the driver because it was unscheduled. This money was never refunded.
The safaris were beautiful, but the human experience with the agency was truly awful. This left a bitter taste in our mouths, completely at odds with the experience we'd hoped for in Africa. At the end of the trip, the driver didn't even take us to the airport because all his licenses had expired. He told us he'd pay for the taxi, but given our experience, we preferred to pay for it ourselves, as we were afraid he wouldn't have the money to pay for it, given that he had a hard time providing us with the first-day refund.
Always ask for licenses, safari vehicle insurance, and the licenses of other drivers. Make sure everything is in order, because if something happens, you could get into trouble.
Email Maryann | 20-35 years of age | Experience level: 2-5 safaris
Good communicator and effective
Booked a baecation to Sarova Shaba with Anthony and the process was seamless. Thank you for timely communication, and a beautiful stay at Shaba. Will definitely be back!
Email Monica | 20-35 years of age | Experience level: first safari
He was very kind and patient which made the experience so pleasant.
Anthony provided everything my daughter and I needed to travel, and she loved the whole trip. The activties were all planned out for us which made everything convenient especially because I was with a child.
Email Jane | 35-50 years of age | Experience level: over 5 safaris
Great customer experience, patient and professional !
I have just had an amazing trip thanx to SPOTON and most especially our agent, Amos, who made it stress-free for us. Thankyou for all you did to make our trip great!!
Email Roseline | 20-35 years of age | Experience level: 2-5 safaris
He was a great and resourceful guy!
Spoton organized such an amazing trip for us to Maasai Mara. Good communication from them, very reliable and definitely value for our money! Highly recommend them!
IT
Email Cashley | 20-35 years of age | Experience level: over 5 safaris
10/10 ❤️
We booked a private trip to maasai mara with spoton for my moms birthday and it turned out better than we expected.Its my second time booking with them and im definately hooked and would highly recomment.
Booking us always smooth,just a whatsapp message and they respond almost immediately or less that 30 minutes.They save you the hustle of figuring out your itinierary and they are open to incoperate other activities that you may want to do.
Our guide was Mr.Moses,actually my second time on a trip with him and i would definately recommend him.He is always on time,very kind,patient,makes sure you get the best spots when doing the tour and he is an incredible photographer so you dont have to worry about having bad pictures and videos.
Spoton planned a surprise room decor and cake.Would i recommend anyone to book with them?ABSOLUTELY.You get to enjoy luxury without having to break the bank.
Spoton Vacations service is excellent. Brian was professional and friendly and my travel with them w
Spoton Vacations service is excellent.
Brian was professional and friendly and my travel with them was smooth and easy.
Email Everlyn | 20-35 years of age | Experience level: 2-5 safaris
Exceptional Service and Wonderful Memories
Our hearts are full after this incredible safari experience. Every detail was thoughtfully arranged and everything exceeded our expectations. Moses was more than just a driver,his kindness, warmth and professionalism made our journey truly special. We were also touched by Anthony's continuous follow-up and genuine care throughout the trip. Thank you, Spoton Vacations, for giving us memories we will treasure for a lifetime. We are already looking forward to our next adventure with you.
Excellent support.
We recently used Spoton Vacation for our family getaway, and the experience was excellent from start to finish. Their service was reliable, convenient, and very well organized, which made our trip smooth and stress-free.
A special mention to Brian, who was incredibly helpful throughout the planning and booking process. He responded to all our queries promptly, was very professional, and ensured every detail was well taken care of.
I would gladly engage Spoton Vacation again for future trips and highly recommend them to anyone looking for dependable and quality travel services. Thank you for making our family getaway such a memorable experience!