Reviews

Sort By: Date Most Helpful Rating 11-20 of 45 Reviews
Srinivas & Team   –  
Australia AU
Visited: January 2025 Reviewed: Jan 31, 2025

Email Srinivas & Team  |  50-65 years of age  |  Experience level: first safari

Highly professional, reliable, best value , understanding, adaptable, courteous, punctual.
5/5

We, a group of 7 families (18 Adults) from Perth are extremely happy to have chosen Kaylan Tours for our recent 7 day safari trip to Kenya, covering Masai Mara, Lake Nakuru, Lake Naivasha & Amboseli, train drive from Emali to Mombasa . Can't praise Victor enough for his patience and quick response after I as the group leader contacted him in May, 24 (~ 7 months prior to our actual safari).. There were many changes to the itinerary (at least 10 times) due to changing group members confirmation, travel dates but each time Victor would come back to me within minutes or hours on the revised plan. Sometimes he was so fast , that I suspected it could be AI!!!. All his recommended resorts were of excellent quality, and he had arranged for sumptuous Indian vegetarian meals, which made each and every one happy . The four drivers / guide, Stephen, Victor, James & Timothy are praise worthy too. Right from day one till the last day , they were always there, smiling, courteous & punctual. They would be in touch with the hotel staff in order to delay the lunch time, as we reached most of the places 2 hours after lunch time. That made the day for everyone, never going hungry in spite of travel delays. The best part is the game drives. Word can't explain the beauty and thrill of the game drives with these guys. We watched lions & cheetahs hunt, all big five and more. Every moment was out of this world experience. 7 days was an epitome of luxury, with us doing nothing but eating, and sitting in the land cruisers. The land cruisers were excellent condition, as no one had any issues after the long inter park drives and bumpy game drives. Water bottles in the LC fridge were enough for the whole trip. All these for a price, which can be considered reasonable. Back in Australia, even after 1 week, we are still in the Kenya hangover, which shows the impact Victor and his team from Kaylan had on all of us.

R and C   –  
United States US
Visited: November 2024 Reviewed: Nov 21, 2024

Email R and C  |  50-65 years of age  |  Experience level: 2-5 safaris

Great trip
5/5

We went from Nairobi to Massai Mara —> lake Nakuru—> Denai. Our guide (Nicky) was wonderful he knew where to find wildlife, great views, and knew so much of the areas We saw so many different animals and the scenery was breathtaking. We’ve been all over the world, and this was one of the best trips the hotels were wonderful and the meals were all well prepared We highly recommend this tour company (was recommended to us by a diplomat with the WHO in Africa)

Sarah   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 2, 2024

Email Sarah  |  50-65 years of age  |  Experience level: first safari

Well organised, responds quickly to questions and excellent safari
5/5

I would recommend kaylan safaris to others. Victor replied promptly back to my queries up until the day we left and he welcomed us at our hotel on the first day to introduce our guide. We had an excellent guide in Olemantu- he had great local knowledge and showed us amazing things over the 5 days and looked after our family well. I would highly recommend a land cruiser rather than a minivan - as it can do more ‘off roading’.

Sherry   –  
Spain ES
Visited: February 2024 Reviewed: Mar 4, 2024

Email Sherry

super nice service, professional and great!
5/5

Kaylan is an excellent travel agency. Victor is patient, considerate, and has a clear train of thought, with quick response times. Stephen, our driver, is experienced and hardworking. Under his guidance, we quickly spotted the animals we wanted to see. We were fortunate to choose Kaylan for this trip with our elderly and children, as it made our journey smooth and unforgettable. I will highly recommend it to all my friends.

Susan   –  
Canada CA
Visited: January 2024 Reviewed: Jan 20, 2024

Email Susan  |  35-50 years of age  |  Experience level: over 5 safaris

Competent
5/5

Great experience at a great price. Everyone I dealt with was very professional and competent. Fast and efficient communication, highly recommended.

lu   –  
China CN
Visited: November 2023 Reviewed: Nov 13, 2023

Email lu  |  under20 years of age  |  Experience level: first safari

wonderful
5/5

My friend and I had a good 6-day Kenya safari trip. First of all, Victor would give clear replies to all the questions I raised in the early stage, which was very helpful for me to understand all aspects of the trip and also the reason why I chose kaylan. When we flew from the UK to Nairobi, we didn't get our luggage due to the flight delay, so we were very grateful to Jackline for helping us contact the airline and finally get our luggage.Jackline is a responsible and lovely staff ~ And our safari guide alex is very responsible and knowledgeable. He is also a good driver.The Safari trip was worth it and we were happy to choose kaylan.

Jana   –  
France FR
Visited: October 2023 Reviewed: Oct 30, 2023

Email Jana

Very good and efficient communication before trip, excellent guide Stephen
5/5

Thank you to Kaylan for this excellent vacation - we were taken in charge from airport till airport. Stephen was wonderful guide who allowed us seeing all animals and other beauties' of African nature, he explained us a lot about culture and allowed us to visit everything in good rythme that enjoyed also my young son. I highly recommend agency ;)

Mercy   –  
Kenya KE
Visited: September 2023 Reviewed: Oct 16, 2023

Email Mercy  |  35-50 years of age  |  Experience level: first safari

Well organized tour company
5/5

Excellent service , and we would like to travel and explore other cities

Wanna   –  
Thailand TH
Visited: October 2023 Reviewed: Oct 16, 2023

Email Wanna  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent Tour Agency with professional driver guide.
5/5

My husband and I have a wonderful safari tour 6 days 5 nights with Kaylan Tour and Travel. Everything is over expectation. We are very happy for all service and professional driver guide.

Highly recommended Kaylan tours and Travel.

Jessie   –  
China CN
Visited: September 2023 Reviewed: Oct 7, 2023

Email Jessie  |  20-35 years of age  |  Experience level: first safari

Excellent experience with Kaylan
5/5

It's a very wonderful and excellent experience with Kaylan. Special thanks to Victor, he is very kind and patient on our all requests and needs. And our lovely guide, John, he has a very good pure sight. On the last day on Masai Mara, we met over 30 lions. During the tour, we caught up with all BIG Five. And John was too nice to took pictures of us. He is a good photographer as well.

Average User Rating
5.0/5
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