Reviews

Sort By: Date Most Helpful Rating 31-40 of 45 Reviews
Susan   –  
Canada CA
Visited: January 2024 Reviewed: Jan 20, 2024

Email Susan  |  35-50 years of age  |  Experience level: over 5 safaris

Competent
5/5

Great experience at a great price. Everyone I dealt with was very professional and competent. Fast and efficient communication, highly recommended.

Sherry   –  
Spain ES
Visited: February 2024 Reviewed: Mar 4, 2024

Email Sherry

super nice service, professional and great!
5/5

Kaylan is an excellent travel agency. Victor is patient, considerate, and has a clear train of thought, with quick response times. Stephen, our driver, is experienced and hardworking. Under his guidance, we quickly spotted the animals we wanted to see. We were fortunate to choose Kaylan for this trip with our elderly and children, as it made our journey smooth and unforgettable. I will highly recommend it to all my friends.

Sarah   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 2, 2024

Email Sarah  |  50-65 years of age  |  Experience level: first safari

Well organised, responds quickly to questions and excellent safari
5/5

I would recommend kaylan safaris to others. Victor replied promptly back to my queries up until the day we left and he welcomed us at our hotel on the first day to introduce our guide. We had an excellent guide in Olemantu- he had great local knowledge and showed us amazing things over the 5 days and looked after our family well. I would highly recommend a land cruiser rather than a minivan - as it can do more ‘off roading’.

R and C   –  
United States US
Visited: November 2024 Reviewed: Nov 21, 2024

Email R and C  |  50-65 years of age  |  Experience level: 2-5 safaris

Great trip
5/5

We went from Nairobi to Massai Mara —> lake Nakuru—> Denai. Our guide (Nicky) was wonderful he knew where to find wildlife, great views, and knew so much of the areas We saw so many different animals and the scenery was breathtaking. We’ve been all over the world, and this was one of the best trips the hotels were wonderful and the meals were all well prepared We highly recommend this tour company (was recommended to us by a diplomat with the WHO in Africa)

Srinivas & Team   –  
Australia AU
Visited: January 2025 Reviewed: Jan 31, 2025

Email Srinivas & Team  |  50-65 years of age  |  Experience level: first safari

Highly professional, reliable, best value , understanding, adaptable, courteous, punctual.
5/5

We, a group of 7 families (18 Adults) from Perth are extremely happy to have chosen Kaylan Tours for our recent 7 day safari trip to Kenya, covering Masai Mara, Lake Nakuru, Lake Naivasha & Amboseli, train drive from Emali to Mombasa . Can't praise Victor enough for his patience and quick response after I as the group leader contacted him in May, 24 (~ 7 months prior to our actual safari).. There were many changes to the itinerary (at least 10 times) due to changing group members confirmation, travel dates but each time Victor would come back to me within minutes or hours on the revised plan. Sometimes he was so fast , that I suspected it could be AI!!!. All his recommended resorts were of excellent quality, and he had arranged for sumptuous Indian vegetarian meals, which made each and every one happy . The four drivers / guide, Stephen, Victor, James & Timothy are praise worthy too. Right from day one till the last day , they were always there, smiling, courteous & punctual. They would be in touch with the hotel staff in order to delay the lunch time, as we reached most of the places 2 hours after lunch time. That made the day for everyone, never going hungry in spite of travel delays. The best part is the game drives. Word can't explain the beauty and thrill of the game drives with these guys. We watched lions & cheetahs hunt, all big five and more. Every moment was out of this world experience. 7 days was an epitome of luxury, with us doing nothing but eating, and sitting in the land cruisers. The land cruisers were excellent condition, as no one had any issues after the long inter park drives and bumpy game drives. Water bottles in the LC fridge were enough for the whole trip. All these for a price, which can be considered reasonable. Back in Australia, even after 1 week, we are still in the Kenya hangover, which shows the impact Victor and his team from Kaylan had on all of us.

Raja Kuppuswamy   –  
Malaysia MY
Visited: February 2025 Reviewed: Feb 10, 2025

Email Raja Kuppuswamy  |  65+ years of age  |  Experience level: first safari

I give Kaylan Tours 3 R rating. Highly Responsible , good Reputation , Reliable service
5/5

Firstly my salutation to Ms. Jackie. She is highly trained personalised customer service tour consultant for Kaylan Tours & Travel . I am a tourist from Malaysia visiting Nairobi, Kenya planning for a 4 days vacation in Mombasa islands.
I was introduced to Kaylan Tours for reservation booking. Their comprehensive approach made my hotel , leisure, island hoping, and city tour with personalised driver a memorable holidays. Last but not least, their pricing was very affordable meeting my budget.

I give Kaylan Tours and travel 4.9 out of 5 rating.

Mr. Raja Kuppuswamy
Malaysia

Valerie Jablonowski   –  
United States US
Visited: May 2025 Reviewed: May 26, 2025

Email Valerie Jablonowski  |  65+ years of age  |  Experience level: first safari

Very knowledgeable and accommodating.
5/5

We had the best time imaginable in Kenya. Everything was done in schedule and customized to our plans. Our guide, Victor, was remarkable. He became a friend by the end of our 6 days together. I highly recommend this company.

Margaret   –  
Kenya KE
Visited: June 2025 Reviewed: Jun 16, 2025

Email Margaret  |  35-50 years of age  |  Experience level: first safari

Kaylan Tours met all my expectations and beyond.From comfortable airlines n transfer accommodation
5/5

I was seamlessly picked from airport to my well sourced accommodation.The hotel reservations was perfect meeting all my expectations.Keep up!

Shiko   –  
Kenya KE
Visited: April 2018 Reviewed: Jun 3, 2019

Email Shiko  |  20-35 years of age  |  Experience level: 2-5 safaris

Seamless , fun and thrilling
5/5

I have to admit, Kaylan made my travel easy and smooth. I did not have to worry about logistics. They had everything well planned. The staff are polite and very helpful. I haven't experienced this kind of service before. The safari was amazing i got to satisfy my curiosity. I definitely enjoyed and would do this all over again with Kaylan.

Kimani   –  
Austria AT
Visited: August 2018 Reviewed: Jun 3, 2019

Email Kimani  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent trip
5/5

Excellent service, great communication, very reliable, expectations all 100%

Average User Rating
5.0/5
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