Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 36
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 41 Reviews
Vincent   –  
Kenya KE
Visited: April 2019 Reviewed: May 23, 2019

Email Vincent

Awesome
4/5

I receipt my booking receipts on time and where there was delay it was quickly communicated

John   –  
Canada CA
Visited: April 2018 Reviewed: May 23, 2019

Email John  |  35-50 years of age  |  Experience level: first safari

Professional, flexible and available in case of any hiccups
5/5

Kaylan organized our trip for Serena Kiaguni, Tsavo West, which is a paradise; from ticketing to bookings. Since we used the train (SGR), they organized the train tickets too including fetching and delivery. Reach out to them! I bet they will be of help!

Jane   –  
Kenya KE
Visited: April 2019 Reviewed: May 23, 2019

Email Jane  |  35-50 years of age  |  Experience level: first safari

AMAZING CUSTOMER CARE SERVICE
5/5

We loved the constant follow up from Kaylan, the affordable rates, timely pick-up and drop-offs.
Most of all the courtesy by the staff was excellent, and we’ll definitely come back.

Tracey   –  
United Kingdom UK
Visited: February 2019 Reviewed: May 24, 2019

Email Tracey  |  20-35 years of age  |  Experience level: first safari

I had an incredibly awesome experience.Will definitely do this again and again.
5/5

Definite YES.Communication is effective ,services provided are up to standard and very affordable.

Nyokabi   –  
United States US
Visited: January 2019 Reviewed: May 24, 2019

Email Nyokabi  |  20-35 years of age  |  Experience level: 2-5 safaris

The services are excellent
5/5

The customer service is so on point.employees are very friendly and accommodative.they deliver their services 100%.couldn't ask for more.the safari was amaizing,can't compare with the previous safaris iv done with other agencies.this one stands out....the tour vans are modern the guides are very smart,informative and know what they are doing.

JULIANA   –  
China CN
Visited: April 2019 Reviewed: May 24, 2019

Email JULIANA  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Experience , from the planning to the coordination, the activities ,just awsome
5/5

ihad heard some positive reviews of this tours company from friends and colleagues just sharing how much fun they had on their trips,how they care about their clients ,making sure they are comfortable and getting value
for their money, i had to try it out for myself over i booked their Easter package and i must say i was not dissapointed,the team was great ,very hospitable with welcoming smiles, they just love what they do and i appreciated that .Thank you Kaylan Tours and Travel. I highly recommend them.

Phillip   –  
China CN
Visited: February 2019 Reviewed: May 26, 2019

Email Phillip  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional, Budget Friendly and Exquisite
4/5

Thanks alot To Kaylan Tours and Travel for Organizing our Holiday vacation trip for me and my Wife From Ningbo, China To Kenya. They Professionally handled our Itinerary and Hotel bookings.
They are among the Best in the Industry.

Eunice   –  
Kenya KE
Visited: October 2018 Reviewed: Jun 3, 2019

Email Eunice  |  20-35 years of age  |  Experience level: first safari

Awesome professional services with a personal Touch.
5/5

Offered excellent flawless holiday with the best personalised attention that made my trip memorable. Professional service and very effective communication.

Judith   –  
United Kingdom UK
Visited: January 2022 Reviewed: Jun 13, 2022

Email Judith  |  35-50 years of age  |  Experience level: over 5 safaris

Efficient friendly Jacky dealt with our booking
5/5

Naivasha Sopa was excellent value for
money. Walking with the giraffe was certainly an added treat.
Food staff venue all very good.
The chef was a true star.

Ru   –  
Kenya KE
Visited: March 2022 Reviewed: Jun 13, 2022

Email Ru

People Friendly
5/5

People friendly services around the clock, they went above my expectations as the services provided were seamless , my vacation was awesome and I will definitely book with KAYLAN again and again

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 36
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Kaylan Tours and Travel, not SafariBookings