Ndurumo Tours and Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2000)
- Tour Types:
- Mid-range & luxury tours that, when possible, use accommodations owned and operated by them
- Destinations:
- Price Range:
- $120 to $450 per person per day (USD, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Timothy | 20-35 years of age | Experience level: 2-5 safaris
I had one of the best experience since all the staff were hospitable hence making the Safari enjoyab
You provide quality services that I can refer a friend to have an experience with you.
RU
Email Mikhail | 20-35 years of age | Experience level: first safari
Awfull experience, cheaters!
I had a tour with this "company" in december.
First of all, they do not do tours, they just resell tours of the BIG TIME Safaris - https://www.safaribookings.com/p570
Or maybe it is the same company operating under 2 names...
Due to bad communication from their side I lost 1 day of my safari + I had to pay 350$ extra for their mistake! They did not send me any compensation. Instead - they just started to ignore me once the issue appeared they, so I had to find solution by myself.
I Higly DO NOT Recoomend neither this company as well as Big Time Safaris!
Reply from Ndurumo Tours and Safaris
Posted on Jul 28, 2020Hello Mikhail,
I hope our response finds you well.
I am kindly writing to post a complain about this review that has been put up on our safari bookings account, and i feel like it's unfair. That client had not informed us of their flight details, instead they did when they were on safari. We feel like this was their mistake, since they did not communicate to us to advice them on their flight schedule, before booking the safari. Instead, they put the blame on us. Flights are booked after booking safari and especially for long safaris.
Another thing, they are complaining about being overcharged $ 350 extra while in real sense, they actually requested for an upgrade on accommodation in Tanzania, and also an extra transfer to the airport to catch their sudden flight and of course, that attracted an extra cost.
We work in the same office with Big time safaris. The client is now saying that we do not deal with safaris and instead we resell tours from Big time safaris. This is so inappropriate.
We are highly offended by this client calling us cheaters, which is not what we are. Our clients whom we have served before and even after them, know that we provide the best services at very friendly prices.
Thank you.
Email Charles | 20-35 years of age | Experience level: 2-5 safaris
This is the best experience I have ever had in a tour
Perfect,the team is very cooperative and every one is accommodating,ndurumo tours is the best
Reply from Ndurumo Tours and Safaris
Posted on Jan 28, 2020Thank you so much Charles, we really appreciate and hope to be your travel muse once more in the future.
Great people totally worth it. The best to see wild animals
A really good safari tour totally worth the money. The driver manage to get all the animals and very close to them!
Reply from Ndurumo Tours and Safaris
Posted on Jan 28, 2020Thank you so much Charles, we really appreciate and hope to be your travel muse once more in the future.
DE
Email Meg Martins | 35-50 years of age | Experience level: 2-5 safaris
THE BEST 10 DAYS SAFARI EVER!
I and my family had the best 10 days safari in Masai Mara, Nakuru Naivasha Amboseli Serengeti and Ngorongoro. Kenya and Tanzania safari was the best. Thank you so much for the amazing service Ndurumo safaris!!. .. I surely recommend you to everyone who wants to travel the best way, and on friendly prices.I also love your accommodation facilities. Your tented camps for camping are also amazing. I loved the food too. Thank you so much, on my behalf and of my family. A warm reception you have. Tick!!! I will surely be back in the future.
Reply from Ndurumo Tours and Safaris
Posted on Feb 25, 2020Hello Maggy,thank you so much for your review. We highly appreciate. We are honored to have been your travel partner on your safari. Welcome to Kenya and Tanzania once more!
AT
Email Julia | 20-35 years of age | Experience level: first safari
10 days of joy and wonderful animals
We had a great time! Liliane answerd all my questions very fast and in detail, she is very helpful and willing to go the extra mile!
Safari staff (driverguides) are very well educated and easy going, organization is top!
Accomodation, food and overall service was far better than expected for a budgetsafari.
We could see soooo many animals (far more than imagined)!
Ndurumo is highly recommended! We had an awesome time :)
Reply from Ndurumo Tours and Safaris
Posted on Feb 25, 2020Hello Julia, We are very honored. Thank you so much for making us your travel muse. We really appreciate the fact that you acknowledged our good services. We are happy that you had a wonderful safari with us. Asante!
SG
Email Van | 35-50 years of age | Experience level: first safari
Fantastic coordination and services
Great service by the tour agency end-to-end. Our guide, Geoffrey, for the Kenya portion was fantastic. He is very enthusiastic and often go to the extra mile to give us the best viewings. Lilian has been most prompt in replying to queries and even helped me with arrangements to receive my delayed baggage from the airline. Highly recommend!
Reply from Ndurumo Tours and Safaris
Posted on Feb 29, 2020Hello Van, we really appreciate. Thank you so much for acknowledging our good tour services. We are very honored. Looking forward to be your travel muse once more in the future. Asanti!
AE
Email Cale | 20-35 years of age | Experience level: first safari
Boss
Two friends and I did a seven day tour through the major parks of Kenya. What an incredible experience. We were lucky enough to see the big 5 as well as numerous other amazing up close and personal interactions with all varieties of wildlife. Our tour guide Patrick was extremely experienced and knowledgeable, answering every question that we threw at him. He was also very humorous and sociable, entertaining us on the long drives between parks. What I noticed most about Patrick though, was his genuine love for the parks, habitats, and wildlife. He really loved his job, and it showed. Highly recommend.
AE
Email Bailey | 20-35 years of age | Experience level: first safari
Amazing and attentive!
The service they provided from start to finish was amazing. They truly went the extra mile to ensure we had anything and everything we needed. Joseph arranged everything and our tour guide Patrick was extremely accommodating and knowledgeable. We also did a day trip with Jeffery who took us to some more local spots as we requested. Overall, amazing company and service. I would recommend to family and friends in a heart beat!
US
Email Janalyn | 50-65 years of age | Experience level: first safari
Best Budget Safari
I cannot express enough how amazing our African safari was. Joseph was the best. He was very helpful. Answered all questions timely and made the trip a breeze. I definitely will be using Joseph again. Our guide in Kenya, Jackson, was incredible. We were first to all the animals. Amani, our Tanzania guide, was knowledgeable and educated us on all the animals. Geoffrey made our Nairobi and Equator so enjoyable. Please use these people for your East Africa safari. You will not be disappointed. I am attaching a video of our trip. https://youtu.be/y8dRbQRQfUw
