Reviews

Sort By: Date Most Helpful Rating 21-30 of 33 Reviews
Nonnie   –  
Kenya KE
Visited: September 2019 Reviewed: Jun 18, 2020

Email Nonnie

She was always patient and understanding, and she made sure our trip went as planned by checking in
5/5

Reliable tours is truly REliable, I have gone on tours with other tour companies and non beats the service reliable tours gave me, they gave us variety of options for our budget, and were alywas understanding and patient as we tried to make our holiday plans, looking forward to book with them post COVID-19!

Geoffrey   –  
Kenya KE
Visited: January 2020 Reviewed: Jun 15, 2020

Email Geoffrey  |  35-50 years of age  |  Experience level: over 5 safaris

Very efficient and quick
4/5

Reliable offers very personalised services
The staff are very professional in how the handle clients
They provide timely updates on flight schedules and where flight changes takes place, clients are promptly informed

Peter & Tina Newbury   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jun 15, 2020

Email Peter & Tina Newbury  |  65+ years of age  |  Experience level: 2-5 safaris

Great, efficient, and as the name suggests, very reliable.
5/5

Reliable tours arranged everything for us, drivers, hotels, flights etc. The service was friendly and helpful, nothing was too much trouble.
In fact we have used them to travel twice. Once to Kenya, Tanzania and South Africa, with a small safari in Ambroselli national park. The second time it was a safari to the Masai Mara in Kenya in November 2019.
Both times the service was perfect and everything went smoothly. The hotels chosen for us were lovely, especially the one in the Masai Mara.
Our drivers both times were lovely, nothing was too much trouble.
Our contact at Reliable Tours is Caroline, she is very efficient and very approachable for any unusual requests. She made our trips perfect.

Anne K   –  
Kenya KE
Visited: December 2019 Reviewed: Jun 15, 2020

Email Anne K

Excellent!
5/5

Caroline gave us exemplary service, good communication skills.
My family had the best time ever!

Harrison   –  
Kenya KE
Visited: December 2019 Reviewed: Jun 15, 2020

Email Harrison  |  35-50 years of age  |  Experience level: over 5 safaris

Very professional and good follow up on client engagement
5/5

The communication is straightforward, clear and not vague. Services are superb and met my expectations. I wouldn't hesitate to recommend anyone.

Terry   –  
Kenya KE
Visited: November 2018 Reviewed: Jun 15, 2020

Email Terry  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome
5/5

Communication was very good and the bookings were handled on time. The tour was superb and my son enjoyed his birthday treat with a surprise birthday cake organised by Reliable Tours. We enjoyed ourselves, hope to tour again with them hopefully soon. We would like to go to Dubai once all is well, and we will definitely engage Reliable Tours. Highly recommended them to anyone who wishes to enjoy their tour in Kenya and abroad.

Michael   –  
Kenya KE
Visited: August 2019 Reviewed: Jun 15, 2020

Email Michael  |  20-35 years of age  |  Experience level: first safari

Secure,hassle free and timely services from Reliable. Lets do this again
5/5

The tour kicked off smoothly with Reliable having given us our sgr tickets in advance.They dropped us at the station via their designated driver and ensured we got to our accommodation safely and conveniently.
The overall experience was marvellous, top class services from Reliable as well as the hotel- Voyager. Reliable kept us in the loop of any changes and gave us the needed 10/10 holiday.

Joy O.   –  
Kenya KE
Visited: December 2019 Reviewed: Jan 8, 2020

Email Joy O.  |  20-35 years of age  |  Experience level: 2-5 safaris

They have excellent customer service, they pay attention to detail and follow up on any concerns
5/5

They have amazing trips and can custom make to your requirements. They have excellent customer service, they pay attention to detail and they follow up on any issues the clients may experience and are just a really good tour company in general. I highly recommend them.

Emma   –  
Kenya KE
Visited: December 2019 Reviewed: Jan 8, 2020

Email Emma  |  35-50 years of age  |  Experience level: over 5 safaris

Very knowledge, gave all information and advice accordingly
5/5

Communication was clear and very timely. Great service,beyond expectation, the safari tour was very exciting, the tour guide was very patient and well versed with knowledge about the ecosystem. Reliable tours has very friendly and kind staff who go out of their way to make sure you get real value for your money. Looking foward to more safaris with Reliable tours.

Njeri W. Muriithia   –  
Kenya KE
Visited: August 2019 Reviewed: Sep 20, 2019

Email Njeri W. Muriithia

Wonderful n professionally done
5/5

My family n l had a holiday to Dubai in August n Reliable tours were spot in from Kenya to Dubai n back. The group ranged from 6 years to 65 years. All the groups expectations .
I personally recommend them to all my friends

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 30
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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