Reviews

Sort By: Date Most Helpful Rating 11-20 of 96 Reviews
Elias   –  
Norway NO
Visited: January 2024 Reviewed: Feb 2, 2024

Email Elias  |  35-50 years of age  |  Experience level: 2-5 safaris

Great and efficient gorilla trekking
5/5

This tour was exactly what we were looking for!
We wanted an efficient and smooth trip to see the gorillas up close, so we flew into Kigali (Rwanda) enabling us to see this amazing (and safe) country. However, Gorilla trekking in Uganda is both cheaper (~50% of permits in Rwanda) and offer multiple different opportunities to be sure you see them, but that does not mean you need to fly in and out of Uganda. Highly recommend flying to Kigali and driving the 2-3 hours across the border.
Frena Adventures delivered on all metrics; airport pickup/drop off. Nice driving in a decent car, nice lodges with good food (catering for gluten intolerant meals).
Our guide, Roland, made the many hours in the car feel safe and enjoyable. Thank you for everything - highly recommended for other tourists interested in Gorilla trekking!

Nicoletta   –  
Switzerland CH
Visited: January 2024 Reviewed: Jan 28, 2024

Email Nicoletta  |  20-35 years of age  |  Experience level: first safari

Truly an unforgettable experience
5/5

This has been my best trip ever, and that’s also thanks to my lovely guide Ronald. Form the pickup day, everything ran super smoothly, the trip organisation was perfect and Ronald did everything he could to make my journey comfortable, fun and enjoyable. I can recommend this to anyone and I myself hope I can go on more trips with Ronald and Frena Adventures again. Thank you so much for this wonderful experience!

Lukas   –  
Austria AT
Visited: January 2024 Reviewed: Jan 12, 2024

Email Lukas  |  35-50 years of age  |  Experience level: 2-5 safaris

Great guide and gorilla tour
5/5

Great budget accommodations, better than I was expecting. I can recommend this provider

Melanie   –  
Ireland IE
Visited: September 2023 Reviewed: Nov 12, 2023

Email Melanie  |  35-50 years of age  |  Experience level: 2-5 safaris

Frena Adventures have excellent communication, are reliable and safe, provided us a memorable trip!
5/5

Our recent trip to Uganda and Rwanda was nothing short of magical, and our experience was greatly enhanced by our reliable and friendly driver, Apollo, and our trip contact Fred - both from Frena Adventures.

We found it very difficult to choose a tour company when located overseas. All have similar reviews but the selling point for us was that the reviews said Fred was excellent and very communicative. We wanted a different trip that the standard, and our first email with Fred proved that Frena could organise exactly what we wanted.

We landed into Kigali, Rwanda and we met Apollo the next morning at our accommodation as agreed via WhatsApp.
Our trip included Bwindi Impenetrable Forest for Gorillas (1 night) & Lake Mutanda to canoe (2 nights) in Uganda, then Mt Bisoke to hike, Volcanoes National Park (1 night) in Rwanda. With pick up and drop off in Kigali.

We booked the standard rooms rather than budget as the price was not too much higher. As we booked our trip very late, one of the accommodations was unavailable but Fred found a solution and we ended up with a very luxurious room instead. Based on feedback from previous tour guests Fred changed one of our accomodations during the trip, but again this was positive as we stayed somewhere much better. While we were with Frena, Fred was always accessible via WhatsApp or email to answer any queries.

Apollo was brilliant, he was reliable, provided local insights, the land cruiser was comfortable, he made sure we had plenty of water every day and he helped us with both border crossings. When we arrived at each accommodation Apollo made sure everything was good, before giving us space each evening.
Apollo's cautious driving and adherence to road rules ensured our safety throughout the trip which we really appreciated. For us the biggest thing is we did not have forced or awkward conversation, we could relax and enjoy the views.

Overall our trip was a blend of natural beauty, cultural immersion, and genuine connections. Apollo and Fred exemplified the spirit of Ugandan & Rwandan hospitality. Thankyou for making our trip so memorable!

MARTA   –  
Spain ES
Visited: October 2023 Reviewed: Oct 19, 2023

Email MARTA  |  Experience level: over 5 safaris

Unquestionably one of the best experiences ever.
5/5

Unquestionably one of the best experiences ever. Everything was perfect: from the planning, the profuse prior information about the programme (adapted to my preferences and constraints), to the timing, lodgings, food; as well as the opportunity to join other travellers and groups for the gorilla, chimpanzee and golden monkey trekking. My guide/driver Apollo was always present, anticipating any incident (minimum) or adapting the programme to the unexpected. I can enthusiastically recommend both Frena Adventures and this extraordinary tour.

Abi   –  
Denmark DK
Visited: October 2023 Reviewed: Oct 15, 2023

Email Abi  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

The gorilla trekking trip went very smooth. Our tour guide Ronald came on time for pick up and the accommodation were very good. We enjoyed our tour with Frena adventures and would highly recommend them.

Anna   –  
Austria AT
Visited: September 2023 Reviewed: Sep 28, 2023

Email Anna  |  20-35 years of age  |  Experience level: first safari

Unforgettable trip to Uganda for gorilla tracking with the best guide!
5/5

We booked a three day tour with Frena Adventures to go gorilla tracking and to visit lake Bunyonyi in Uganda from Kigali. Our Guide Gerald picked us up and he was a gem! He did everything to make our trip memorable and special, changed plans for us so we could get the most out of it. In the car he explained so many different things about Uganda, the culture, the people, etc - so we learnt so many new and interesting facts as well. If you have a chance also do the community walk, which was a real eye opener...!
We would book our next adventure with Frena anytime - 2 nights and 3 days was way too short. Also the communication with Fred and Gerald was great. Thank you so so much Gerald you made our trip better than we could have imagined! We will see you soon!

Liselotte   –  
Netherlands NL
Visited: September 2023 Reviewed: Sep 24, 2023

Email Liselotte  |  20-35 years of age  |  Experience level: first safari

Absolutely amazing experience
5/5

My boyfriend and I did the 4 Days Volcano Golden Monkey and Bwindi Gorilla Trekking Tour, which also included Chimpansee trekking, two boat rides and a game drive. The communication with Fred was great, he always responded quickly and helped us with making the deposit.

The tour was very well organized, we chose the budget option but the accommodations were amazing, with each having a great view, great food, nice and clean rooms and very kind people. On the tour, we were able to see all the animals we hoped to see and more. In addition, the drives took us through the beautiful landscapes of Rwanda and Uganda.

Our guide for the tour, Farouk, was absolutely great. He taught us a lot about Uganda and the Ugandan way of living and went out of his way to make the trip unforgettable.

All in all it was an experience to never forget!

Rahul N   –  
United States US
Visited: September 2023 Reviewed: Sep 16, 2023

Email Rahul N  |  50-65 years of age  |  Experience level: first safari

Excellent, knew his stuff, very well arranged and excellent communications, will recommend to anyone
5/5

We just wrapped up four days in Rwanda and Uganda and had one of most amazing experiences doing the gorilla trekking etc. I had a great experience with Fred(owner) helping me plan the four days and then Ronald who was an amazing guide/driver for the entire trip. People need to visit Rwanda and Uganda. The hotels were great and Frena’s price are very good. It was so smooth managing everything from dallas,tx. Strongly recommend to anyone who wants to see Rwanda and Uganda. Gorilla trekking in bwindi forest is one in a lifetime adventure

Amethyst and Rachelle   –  
Australia AU
Visited: August 2023 Reviewed: Aug 19, 2023

Email Amethyst and Rachelle  |  20-35 years of age  |  Experience level: first safari

GERALD WAS AWESOME! Great trip to see the gorillas and golden monkeys
5/5

Sister and I took the 3 day Gorilla Tracking in Bwindi Impenetrable National Park and Golden Monkeys tour with Frena Adventures in early August.

Booking was seamless with Fred providing the information promptly and answering questions. Online payment through Pesapal (note: 5% processing fee) for the deposit, the remainder in cash on arrival.

Our tour guide Gerlad was awesome! Knowledgible about the locations we drove by and stopped at good vantage points to take photos.

The day we went to see the gorillas, we were up just before sunrise and crow of the rooster and it was beautiful. Thank you to the team at Trekkers Tavern Cottages with a shoutout to Sheila for making us feel comfortable and well looked after!
Seeing the gorillas in real life literally meters away from you was an exhilarating experience. We were put in the team tracking the Kyaguriro troupe (led by the Silverback of the same name). Hid name means 'picky/selective' (we think) as he is known to be very selective with the females he invites into his troupe. He is also notoriously shy! Which is why it was a surprise that we came across the trackers only 20 or so minutes from the road. They weren't wrong about his shyness but we were lucky enough to see all 8 members of the troupe including a baby which was so cute!
Thank you to the guides/park rangers, guards and trackers who all did an amazing job to answer our questions and keep both us and the gorillas safe.

Fun fact: We also wore face masks while seeing the gorillas as they are also susceptible to human diseases. This is due to how similar our genetics are.

If you ever have the opportunity to do this by all means it's a once in a lifetime experience and I highly recommend it to all. We saw families with kids up to retirees so no is left out. They also provide a service wherein individuals with limited mobility can be carried to and from the gorilla sites for a fee. Just please hire a porter if you cannot hold your things. It gives the locals a job, gives their families money and makes your trek a lot more comfortable and enjoyable. That bottle of water and camera gets mighty heavy if you are not use to the altitude (we are from Australia) and you have to go back up the mountain at the end of it.

For the second night we stayed at the Le Bambou Gorilla Lodge. The staff were incredibly attentive, friwnsly and always had a smile. The accomodation itself was clean and well presented. Although the wifi could only be accessed in the main building the three seating areas with their individual fire places (set up by staff at your request) made the whole experience warm and welcoming. They also had a bar from which they offered some wine, whisky, etc which was brought over to us while chatting around the fireplace. There were also some dancers that came by to perform cultural music and dance which was lovely. Waterbottles were also put in our beds and the fireplace in our room lit before we arrived after dinner as the night was a bit chilly. It was a wondeful experience from start to finish. Also the pineapple juice on arrival was beautiful!

The third day with the golden monkeys was also very nice. The guides will take you to the large family of monkeys. Also need a mask for this. They were very cute and they do get very close. Mind the tails and dont dont get bwtween them am food, lest they bite (but mainly mind the tails). It was lovely and sunny when we went, so their backs were brightly glistening. Highly recommend.

Gerald also offered to swing by the Dianna Fossey Centre where we learned more about the gorillas and the different families in the Bwindi Impenetrable forest before dropping us back to our hotel in Arusha.

Average User Rating
5.0/5
Rating Breakdown
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