Reviews

Sort By: Date Most Helpful Rating 21-30 of 96 Reviews
Ger.   –  
United States US
Visited: July 2023 Reviewed: Aug 8, 2023

Email Ger.  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional
5/5

Professional and reliable company. Fred proposed a great safari itinerary based on our needs and requirements, and worked hard to make us have a great trip. The two guides, Benjamin and Ronnie, acted professionally and very cordially during the 3-day trip, which was enjoyable. Thank you to the team for a great trip together and for the memories.

Adam   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 7, 2023

Email Adam  |  35-50 years of age  |  Experience level: 2-5 safaris

Adaptable
5/5

Rocky at first, but an amazing time in the end. Well worth the money.

Luca   –  
Italy IT
Visited: July 2023 Reviewed: Jul 30, 2023

Email Luca  |  35-50 years of age  |  Experience level: first safari

Great time with Frenadventure
5/5

We had a fantastic time in Uganda with our driver Ronnie, the gorilla trekking in Bwindi was just incredible, it was a real adventure and seeing the gorillas was such an touching experience. We then visited Kalinzu and saw chimps, colobus and blue and red tail monkeys, the forest is really beautiful. Finally we visited the Queen Elisabeth NP, and we saw so many animals, lions included!
Ronnie and Frenadventure were very honest and serious, I have no complains and I'm glad we chose it.
Overall I was really happy with the tour, and highly recommend it to anyone!

Kamila   –  
Norway NO
Visited: July 2023 Reviewed: Jul 26, 2023

Email Kamila  |  20-35 years of age  |  Experience level: first safari

We would definitely choose Frena again :)
5/5

We went for 3 days, gorilla + golden monkey trekking in Uganda/Rwanda and we had amazing time. Organizing the trip, Fred was short to answer but to the point and all our wishes were included in the final trip. The guide we had - Frank - is experienced and knowledgeable guide and a very friendly and kind person. Trekkings were amazing! Places we stayed at were really nice too. We would definitely do the trip again :)

Sanne   –  
Norway NO
Visited: July 2023 Reviewed: Jul 10, 2023

Email Sanne  |  20-35 years of age  |  Experience level: first safari

Knowledgeable, friendly and service minded
5/5

Very reliable, good service and value for money. The gorilla and Safari experience was amazing.

Jobathan   –  
Norway NO
Visited: July 2023 Reviewed: Jul 10, 2023

Email Jobathan  |  20-35 years of age  |  Experience level: 2-5 safaris

A professional tour operator with a lot of experience.
5/5

Had an amazing trip. Would recommend Frena adventures to everyone wanting a great experience either it be gorilla trekking or safari in Queen Elizabeth national park. I did both this year.

With Frena i got great service, easy communication and guide(s) with so much lokal knowledge that the car ride it self is very enjoyable. The trip was amazing and definitely worth the money.

Patricia G   –  
Chile CL
Visited: June 2023 Reviewed: Jul 7, 2023

Email Patricia G  |  50-65 years of age  |  Experience level: first safari

Awesome experience
5/5

We booked the 4 day Ruanda-Uganda with Gorilla trekking and Queen Elizabeth NP, that was perfectly scheduled for us (me and my daughter), Thanks to fluent communication with Fred, that answered all my questions and inquieres on time. But the utmost part was our guide Champion, a 5 star guy who really made us the trip, his knowledge and experience about animaos and the land and also his friendliness. We enjoyed our time being with him and also of course, the amazing animals we saw, which he always knew where and what to look at!

Jayanti   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Jul 2, 2023

Email Jayanti  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Jayanti and not that of SafariBookings.
Soured our hard earned vacation
1/5

Fred and Eddie have managed to sour our hard earned trip to Rwanda and Uganda.
I booked the 5 day mid-range itinerary with Frena. I sent our tickets to Fred as soon as i booked it (a month ahead of our trip), he ignored our flight time and added chimp tracking, which we only got to know, was never possible after meeting Eddie, the tour guide. He refunded the money but was so vague and indirect and not sorry about this and rudely told me to research pricing of the chim tracking.
The car was a very uncomfortable van, making the long drives uncomfortable and unsafe! the front seat snapped back multiple times on my husband’s feet. Eddie never apologized, never did anything about it. Even the roof that was propped up for the game safari, came slamming down and thankfully we werent standing at that time, all because he forgot to engage the safety lock and again, never apologized.
Eddie had no interest in communicating the plan of the day, change in plans, any delays etc, we just had to figure it out. Day 2, i asked him about lunch enroute and he told me we will have late lunch at the lodge, we reached at 5pm, and due to his communication mishap, they had not prepared lunch. All he said was “why dont you have an early dinner by 6?” No apologies again.
The last day, he made us leave our lodge at 6:30 for a 6 hour drive, reaching the airport 5 hours before our flight (im sure he knew they dont even let you in) under the pretense that we may get traffic, when he actually wanted to get to Kampala sooner.

Zhongyu Lou   –  
Switzerland CH
Visited: April 2023 Reviewed: May 6, 2023

Email Zhongyu Lou  |  35-50 years of age  |  Experience level: first safari

The tour is fantastic and the guide is excellent!
5/5

The tour was amazing! We have 7 days guided tour with Frena Adventures. We saw the gorillas in Bwindi. We saw lions eating buffalo in queen Elizabeth National park. I waked up one day with a hippo lying next to my window. It was fantastic experience.

I have to mention that our driver Ronald did a great job. He is not only a good driver, but also a very knowledgeable guide. He know how to find the animals. He answered all the questions we had about everything. He is friendly, funny and honest. I am very happy to have him with us for 7 days.

I would like to highly recommend Frena Adventures.

Lin   –  
United States US
Visited: May 2023 Reviewed: May 4, 2023

Email Lin  |  20-35 years of age  |  Experience level: first safari

Great tour
5/5

Nice tour overall: good communication, reasonable price, and the gorillas were lovely; got to see a silverback up close!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 1
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