Our Safari Jeep
Frena Adventures
- Office In:
- Size:
- 5-10 employees (Founded in 2018)
- Member Of:
- UTB & KCCA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $120 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
AE
Email Jayanti | 35-50 years of age | Experience level: 2-5 safaris
Soured our hard earned vacation
Fred and Eddie have managed to sour our hard earned trip to Rwanda and Uganda.
I booked the 5 day mid-range itinerary with Frena. I sent our tickets to Fred as soon as i booked it (a month ahead of our trip), he ignored our flight time and added chimp tracking, which we only got to know, was never possible after meeting Eddie, the tour guide. He refunded the money but was so vague and indirect and not sorry about this and rudely told me to research pricing of the chim tracking.
The car was a very uncomfortable van, making the long drives uncomfortable and unsafe! the front seat snapped back multiple times on my husband’s feet. Eddie never apologized, never did anything about it. Even the roof that was propped up for the game safari, came slamming down and thankfully we werent standing at that time, all because he forgot to engage the safety lock and again, never apologized.
Eddie had no interest in communicating the plan of the day, change in plans, any delays etc, we just had to figure it out. Day 2, i asked him about lunch enroute and he told me we will have late lunch at the lodge, we reached at 5pm, and due to his communication mishap, they had not prepared lunch. All he said was “why dont you have an early dinner by 6?” No apologies again.
The last day, he made us leave our lodge at 6:30 for a 6 hour drive, reaching the airport 5 hours before our flight (im sure he knew they dont even let you in) under the pretense that we may get traffic, when he actually wanted to get to Kampala sooner.
FI
Email Juhani | 50-65 years of age | Experience level: first safari
Excellent service
Very reliable and good service. Our guide/driver was experienced at guiding and was able to create a safe and exciting trip for us.
Good value for the money.
US
Email Catherine | 65+ years of age | Experience level: over 5 safaris
Helpful tour operator in Rwanda,
Excellent communication with Fred. Tour well organized. Driver was reliable.
CA
Email Harry | 35-50 years of age | Experience level: 2-5 safaris
Great tour
Gorilla trekking was incredible and our hotel stops in Bwindi and Bunyonyi were nice, clean and comfortable. Our driver, Farouk, was accommodating and allowed us to deviate from our set itinerary (we wanted to check out a tea plantation instead of a Kigali tour). Communication with Fred was also quick and easy. Our only suggestion would be for better organization in terms of specific locations - we were supposed to go to a viewpoint on the Twin Lakes but weren’t sure where that was. That being said, our driver ensured we still found a scenic viewpoint.
US
Email Orlin | 35-50 years of age | Experience level: first safari
Helpful in other ways besides the Safari
We had a great time on our Safari, which was Muchison Falls Big 5 plus Chimanzee tracking. It included a boat trip to the falls, which I highly recommend, the ranger guide on the boat was great. The guide at the Rhino Zoo was also great. Our driver from Frena was not a driver-guide and he did not talk much, but he got us there and back safely and knew where to find the lions. The Lodge we stayed at on the outside of the park had spactacular views and exceptionally nice staff. We left our doors open the second night, in order to be cooler and slept very good.
Frena advised us on things to do besides the Safari, in eastern Uganda (climb Tororo rock) which was great.
Email Robert Malusha | 20-35 years of age | Experience level: first safari
Customer and pocket friendly
I happen to have traveled to Uganda on a short business trip and within a short notice Frena Adventures was able to plan a safari for me and my colleagues , excellent customers service both from
Our contact Fred and he’s safari guide.
CA
Email Dee | 20-35 years of age | Experience level: 2-5 safaris
Do not hesitate to book with Frena
I had a wonderful 3 day experience with Frena. My initial communication was with Fred who was very quick to answer any inquiries. I had a seamless pickup from my hotel in Kigali and then went to both Bwindi and Volcano National Park to see the gorillas and golden monkeys. Accommodation and food was great. My guide and driver Ronald, was very friendly and knowledgeable and made me feel safe during the 3 day trip. He helped me take photos during the trip and also graciously made a couple of extra stops to try jackfruit and buy coffee beans. Highly recommend booking with Frena for a great travel experience!
US
Email Steve L | 50-65 years of age | Experience level: 2-5 safaris
Frena was very responsive and replied to each of my requests immediately.
Frena Adventures provided great service. Ronald, my driver, was friendly and helpful, and a safe driver. He was very ready to talk about any subject, which is helpful for passing the time in the car.
I went to Nyungwe NP in Rwanda and had a very good trip. Frena took care of everything. I only had to pay for drinks. I saw great wildlife.
FI
Email Jemina | 20-35 years of age | Experience level: first safari
Fantastic tour
We managed to book a last minute tour to Murchison Falls National Park for two days and it was perfect.
Our guide picked us up from the hotel and drove us to the park. There we got to do a boat tour and see hippos and elefants.
Then we went to a game ride and saw buffalos, oribis, giraffes, lions and elefants.
On the next morning we saw more animals and visited the Rhino sanctuary.
I couldn't be happier, our tour was perfect! Thank you!
US
Email Sai | 20-35 years of age | Experience level: first safari
Very good experience
We did 4 day gorilla trekking in Uganda tour and it was great! Our guide Ronald was friendly. There was a minor problem with the hotel in Uganda but they went overboard and made sure we had a great experience in Rwanda. The whole trip was really memorable to us