Reviews

Sort By: Date Most Helpful Rating 141-150 of 256 Reviews
Ben   –  
Germany DE
Visited: September 2022 Reviewed: Sep 14, 2022

Email Ben  |  20-35 years of age  |  Experience level: 2-5 safaris

Small company which tries so solve any issue as fast as possible
5/5

We did a 4 days, 3 nights camping safari which was organized through Crater Explorer. They are a small company with 5 employees and cooperate with another company to fill up the safari Jeeps. Since they are relatively small, they do not have their own Jeeps yet.

For the lazy reader I will summarize our experience, but you can find more details down below if you are interested.

Summary:
The first two days of the safari did not go as expected. But after we mentioned that the owner Emanuel tried it's best to improve it. The next days then where really good. Overall the trip was very nice. Emanuel was very responsive and helpful in all situations.
So I would recommend booking your safari with him. Because if you have an issue and you talk to him, he will try to fix it.

Long story:
We got picked up from the airport by Emanuel and he drove us to the hotel in Arusha which was included (Pearl Royal Hotel).

First day:
At 6am we drove from Arusha to the Serengeti, which was a 12h drive in total. On the way to the campsite we did a game drive but since the guide (Ole) was driving really slowly we arrived very late in the afternoon. Also our Guide barely talked to us which is not what you expect in the first place.
Then our cook prepared dinner which took him 2h for a very basic meal. In the end we had dinner at 9:30pm and needed to get up already at 5:30am in the morning.
Tents and sleeping bags are basic but fine. Here I assume they really do not differ between other companys since they all get picked up at the same place.

Second day:
We woke up early and had breakfast (food was always good) and had our first game drive in Serengeti. This time our guide again barely talked to us so we had no information about the park or the animals. Nevertheless we saw quite a lot of them. But I think our guide only found those because he heard it on the radio from other guides.
When we returned to the campsite in the afternoon, nothing was prepared by the cook. So we had to wait again 1h for lunch and 1h until they loaded up everything (all other groups had already left for a further game drive).
This was the time we decided to talk to Emanuel. As I said he was very responsive, took actions and next day turned out to be better.

Third day:
When we woke up a large breakfast was prepared and we went into the crater. Now our guide talked much more and explained some stuff to us. Also the gamedrive was longer than usual.
When we arrived back at the campside food was already prepared. During lunch they already loaded the car, so we lost no time.
It turned out that Emanuel talked to our guide to improve things. Also for the next and last day he decided to switch our guide.

Fourth day:
Instead of camping we where able to sleep in an apartment, which was really nice and a big plus.
Also we now had a new guide for Tarangire (Kindu) who was really communicative and new a lot of interesting information.
We had a very pleasant last day before we headed back to Arusha.
Back in Arusha we met again with Emanuel to talk about what happend.
And he truly showed us that he was sorry and also decided not to work with the guide any longer.

Tom   –  
Ireland IE
Visited: September 2022 Reviewed: Sep 14, 2022

Email Tom  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Emmanuel was very helpful from start to finish. We did a 5 day safari and it was excellent. Our transfer picked us up at the airport and drove us to our hotel in Arusha. Emmanuel met us there the following morning where he explained each day again to us about the safari. The accommodation/food was lovely. Our guide was also very nice and answered any questions we had. Emmanuel met us again in our hotel in Arusha once the safari was finished. Overall it was a great experience. Emmanuel is very professional.

Nicky   –  
Ireland IE
Visited: September 2022 Reviewed: Sep 14, 2022

Email Nicky  |  20-35 years of age  |  Experience level: 2-5 safaris

Very pleasant and obliging
5/5

Very happy with the overall service from Crater Explorers, Emmanuel was very friendly from the beginning and very obliging to all our requests. We chose the 5-day Safari, were met at the airport and brought to a hotel in Arusha overnight. Emmanuel met us himself to go through everything the next morning before heading off on our safari. Our guide was very friendly, and the journey was very comfortable.
We had a small issue with timings on day 3 but that was quickly resolved once we contacted Emmanuel and he more than made up for it.

Oriane   –  
Israel IL
Visited: September 2022 Reviewed: Sep 14, 2022

Email Oriane  |  20-35 years of age  |  Experience level: first safari

Amazing Safari! Recommend
5/5

We booked a 3 days 2 nights Safari (tarangire, mayanra and ngorogoro)
It was the best experience, the guide was amazing, full of knowledge and experience and we didn't give up until we saw everything we wanted to see. The lodges we stayed in were also very good.

Alex   –  
United States US
Visited: September 2022 Reviewed: Sep 11, 2022

Email Alex

Great Communication And Experience
5/5

The safari experience was very low stress. Emmanuel was super communicative during the booking process and we were the first ones picked up at the airport. The hotels were new and clean before and after the safari. On the actual safari, we had a very professional driver with 20 years experience, and an excellent chef who cooked three meals a day. We chose to tent/lodge which was an awesome option. Seeing zebras walk around the tents at night and the giraffes behind the dining hall was awesome. There are some massive companies in the safari business, but Emmanuel gave us a great experience.

Houda   –  
Morocco MA
Visited: September 2022 Reviewed: Sep 8, 2022

Email Houda  |  20-35 years of age  |  Experience level: first safari

Exceptional
5/5

We had a wonderful time ! Our guide, David, was great and way too nice. He was very patient and full of information.
Food was amazing thanks to our amazing chef.
Emmanuel was super helpful, got us rides from and to the airport. He even showed us around Arusha which as a plus we weren’t expecting.
Our 4 day safari was beyond our expectations, truly the experience of a lifetime.

Oumaima   –  
Morocco MA
Visited: September 2022 Reviewed: Sep 8, 2022

Email Oumaima  |  20-35 years of age  |  Experience level: first safari

Professional, friendly, good hospitality
5/5

Just finished from an amazong 4 days Safari with Emanual of Crater Explorer. Emanuel was very professional and friendly he accompanied us from the first moment we arrived to Arusha until we came back from Safari. Our guide or prefer to call a new friend David was amazing, professional, friendly with us. Our experience was way better than expected( Hospitality, great food and amazing accommodation). Definitely not going to be our last time here and will always contact CraterExplorer without hesitation for another Safari. Many thanks

Fatima Ezzahra Lam'barki   –  
France FR
Visited: September 2022 Reviewed: Sep 8, 2022

Email Fatima Ezzahra Lam'barki  |  20-35 years of age  |  Experience level: first safari

Friendly and professional.
5/5

Highly recommand Crater Explorer for this Amazing adventure that exceeded our expectation. Hospitality, good food and great accommodation are guaranteed.
Hakuna Matata.

Hamza   –  
France FR
Visited: September 2022 Reviewed: Sep 8, 2022

Email Hamza  |  20-35 years of age  |  Experience level: first safari

Safari 4 days (serengeti/Tarangire/ngorongor) lodge and camp site.
5/5

We are a groupe of 6 friends Ho dreamed of doing a safari for so long.
We choose crater explorer for our first African safari ! We were not at all disappointed but rather very pleased.

Emmanuel is a very good host who listened and met everything we asked.

He met us at the airport drove us to our hôtel in arusha and spent the hole day with us.

He gives very good advices for where to buy things etc.

The day after we met our guide david. A very good human being who knows his ways around the parks. He took us to serengeti, Tarangire and ngorongoro. He gave us very good informations along the way and toke good care of us. Frankly we couldn’t ask for a better guide.

The food was delicious, we had some home cooked meals even in the wilderness.

We stayed at marrera mountain view lodge for our first night than seronera wild life and simba camp. Frankly, the lodges exceeded our expectations!

I highly recommend crater explorer for a safari for their hospitality, good price and good humour.

Lea   –  
France FR
Visited: August 2022 Reviewed: Sep 5, 2022

Email Lea

Well organized
5/5

We lived with Crater Explorer Tours and Safaris the most magical experience of our lives.
Everything was well organized, sleeping in the tents in the camps in the middle of the animals was incredible, the guide was great and the chef prepared very good dishes for us.
We saw a lot of animals in 3 days, much more than we could have imagined.
I recommend 100%, very good value for money!

(automatic translation from French)

Average User Rating
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