Reviews

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Ellen Innes   –  
Australia AU
Visited: December 2025 Reviewed: Jan 3, 2026

Email Ellen Innes  |  35-50 years of age  |  Experience level: first safari

Very accommodating tour operator and staff
5/5

Great value for money. Tour operator was very accommodating with out late arrival time but did not let it impact the safari time. We were also able to organise late check out. Big thanks to Norman and Khongi for making the experience so incredible

Alexa Hahn   –  
Germany DE
Visited: January 2026 Reviewed: Jan 22, 2026

Email Alexa Hahn  |  20-35 years of age  |  Experience level: first safari

Very reliable, on time and trustworthy
5/5

First of all I want to thank the whole team for this unforgettable experience!

We stayed at the Kruger Gate Hotel and it was perfect, even better than described/in the pictures.
The team, Konghi, Norman (in the field) and Marcus always made us feel welcome and provided us with the best safari experience possible.
Special thanks goes to Norman (in the office) who was always super quick to reply and answer all of my questions, even during the stay.

Martino Parmagnani   –  
Italy IT
Visited: January 2026 Reviewed: Jan 25, 2026

Email Martino Parmagnani  |  35-50 years of age  |  Experience level: first safari

Kind and professional
5/5

Nhlalala Travel set up 3 days Safari tour as we wish being always kind and available.
Special thanks to Norman who was our man who was every time kind and professional with us. The same with Sibusiso who brought us in a full day safari, and also the local guide partner Patrick which collaborated with Nhlalala Travel.

Luca   –  
Italy IT
Visited: December 2025 Reviewed: Jan 25, 2026

Email Luca  |  20-35 years of age  |  Experience level: first safari

Unforgettable safari experience
5/5

We had an amazing custom trip organized by this agency. Their communication was incredibly fast and the guides were fantastic—being locals, they gave us so many unique tips that made our experience truly special.
Even when we hit an unexpected closed road on the Panorama Route, they resolved it immediately without any stress for us. The Kruger safaris were also perfectly organized, with easy pickups right from our lodges. If you want a professional, tailor-made adventure, look no further!

Federico   –  
Italy IT
Visited: January 2026 Reviewed: Feb 4, 2026

Email Federico  |  20-35 years of age  |  Experience level: first safari

Incredible experience
5/5

We had an absolutely amazing 4-day safari experience in Kruger National Park with Nhlalala Travel. Everything was perfectly organized from start to finish, with punctual schedules and smooth logistics that made the trip completely stress-free.

We were accompanied by different guides during the safari, and all of them were extremely knowledgeable, professional, and friendly. They were always happy to adapt the program to our requests and were genuinely motivated to help us see as many animals as possible. Thanks to their experience and dedication, we were lucky enough to spot all of the Big Five, along with many other incredible species.

The accommodation and lodges were outstanding — comfortable, beautiful, and immersed in nature, which made the whole experience even more special. Meals and overall service were excellent and added to the feeling of being well taken care of throughout the trip.

The value for money was truly excellent considering the quality of the organization, the guides, and the lodges. It exceeded our expectations in every way.

This safari was a once-in-a-lifetime experience and we could not recommend Nhlalala Travel more highly to anyone looking for a well-organized, flexible, and unforgettable safari in Kruger National Park.

Bogdan C. Stoica   –  
Romania RO
Visited: January 2026 Reviewed: Feb 6, 2026

Email Bogdan C. Stoica  |  50-65 years of age

The review below is the personal opinion of Bogdan C. Stoica and not that of SafariBookings.
Very poor and careless service
1/5

We have booked with this agency a tour of Johannesburg in January. It was on our way back home from Kruger Park that we had a whole day and booked a cultural city tour with this agency for our family of 3. They asked for a down payment of 35% when booking some weeks in advance and for the full payment of the balance before the tour start. We did so - they were supposed to send us a payment link for the balance one week before the tour but they forgot, we noticed them and we paid. In the morning of our tour, the weather at Nelspruit Airport was bad and our flight was cancelled so we could not make it to arrive to Johannesburg at the previewed hour. We even had to rent a car and drive for more than 4 hours so as to be sure we get in time for our flight back home in Europe. I wrote them a message right after the cancellation of the flight was announced, let them know that we could not make it and kindly asked them whether we could be reimbursed all of part of the Euro 250 cost of the tour. They did not answer for a week or so. After few kind follow ups, they replied, they said they will inquire again internally, I waited for another 2 weeks, made follow ups again. Long story short, they not even bothered to answer something. Not to say that they did not announced us that in case of cancellation due to a non-attributable reason they will not reimburse anything. Anyhow, a very poor service, a clear careless agency related to its clients and absolutely no sympathy or courtesy for its clients. I am even more surprised they have such high ratings. My recommendation - be careful if you book with them and never pay the balance before the tour (as they request).

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 98
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 1
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