Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 88
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 88 Reviews
Patricia Drummond   –  
Brazil BR
Visited: July 2024 Reviewed: Jul 26, 2024

Email Patricia Drummond  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing time
5/5

We did the 8 days safari - Gorilla and Chimp Trekking. We had the most amazing time ever. We visited places we couldn't imagine. The hotels were good. Lulu Safaris took care of every single detail. We also had the privilege of having King Charles as our guide during these days. He is a real King . He knows everything about Uganda and shares his knowledge with kindness He was very patient and sweet. Thank you, Charles and Lulu Safaris for a week we will never forget. Hope we come back soon for more adventures

Wes   –  
United States US
Visited: July 2024 Reviewed: Jul 18, 2024

Email Wes

Great trip, best guide
5/5

My husband and I had an unforgettable gorilla safari experience with lulu safari uganda. The sights and accomodations exceeded our expectations, but what made it a 5 star experience was the friendliness and generosity of our guide, Smith. Not only was he knowledgeable, he seemed to know everyone in the communities we toured through and made us feel safe and welcomed.

Smith is a bright young man with a genuine love for tourism, and it showed in our 4 days with him.

Ronan   –  
Ireland IE
Visited: July 2024 Reviewed: Jul 16, 2024

Email Ronan  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceeded all of our expectations
5/5

I've seen "trip of a lifetime" mentioned a lot here in the reviews and honestly that is the only phrase I can think to use to express how amazing our trip with Lulu safaris was.

We visited Rwanda & Uganda on the 6 day Ultimate Apes Safari trip. The itinerary was made up by Elvis and sent to us for perusal. Elvis was very professional and prompt throughout all communications, and we always felt assured we were dealing with a professional company before embarking on our trip. Worth noting is that the itinerary was totally open to changes or tweeks, so knowing that the itinerary was flexible was great.

We began our trip by meeting our guides Audence & Ben at our hotel in Rwanda and instantly we felt their enthusiasm and friendliness shine through. Both Audence and Ben were so knowledgeable, accommodating and professional - we can't say enough positive things about them! We always felt excited, comfortable and ready for adventure in their company. Our time together was full of excitement, learning and laughter. We felt that they genuinely really wanted their clients to get the most out of their experience. We certainly did, and we will always appreciate that.

We are home a week now, and consider ourselves very lucky to have left with such amazing memories that we will cherish for the rest of our lives. And we thank Elvis, Audence and Ben for providing the amazing platform & outstanding service to allow that to happen.

10/10 would recommend this company to anybody considering a safari trip!!

Miles   –  
United States US
Visited: July 2024 Reviewed: Jul 14, 2024

Email Miles  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable experiences directly with Gorillas and more!
5/5

My wife & I did a 6 day custom route safari from Kigali to Kampala with Lulu Safari & it was truly wonderful.

Ossman made the trip a wonderful experience. From teaching us about each animal as we saw them, to being lucky enough to see practically every species (Lions, Leopards, Buffalo, Crocodiles, Hippos, … the list goes on & on) in Queen Elizabeth park, Ossman truly shaped the trip.

Upon arrival our bags were delayed from the airline and Ossman ensured we had them the next day, driving many more hours to solve this major issue for us. We also liked the trip so much that we asked to extend for one day and within an hour he worked out the details and designed a new day that felt different than the rest.

A last minute custom trip like ours wouldn’t also have been possible without the behind the scenes support from Elvis. He quickly crafted the itinerary with wonderful accommodations (e.g: a dinner for 2 overlooking the Kazinga channel and a bull elephant grazing in the distance) and found the last few permits in Rwanda for the gorillas when we wanted to go.

Jackie & Graeme   –  
New Zealand NZ
Visited: July 2024 Reviewed: Jul 11, 2024

Email Jackie & Graeme  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful!
5/5

We have just finished a 4 day trip from Kigali to Uganda to see the Gorillas. What a wonderful experience in every way. Elvis was fantastic to deal with while organising the trip and Smith and Hilary, our guides, ensured we had a fabulous time from start to finish with lots of fun and laughter along the way. The accommodation was great and the gorilla experience was sensational. Thank you Lulu Safaris.

Laura   –  
Ireland IE
Visited: July 2024 Reviewed: Jul 10, 2024

Email Laura  |  35-50 years of age  |  Experience level: 2-5 safaris

Trip of a lifetime
5/5

I cannot express what an amazing trip we had with Lulu Safaris, it truly was the experience of a lifetime. We spent 6 days with our guides Audence and Ben (trainee), and our activities in Rwanda and Uganda included gorilla, golden monkey, and chimp trekking, safari, water cruise, lake Bunyonyi, Kigali city activities, and much more. Everything about the trip exceeded our expectations. The beauty of both countries is outstanding, and Audence and Ben were generous in sharing their great historical and cultural knowledge of their countries. They were excellent guides in every way, and went above and beyond to ensure we had the best possible experience at all times. We always felt extremely safe and well cared for. Needless to say, the trekking activities were absolutely incredible, to see these beautiful animals in the wild was a dream come true. At every point in the 6 days we thought it couldn't get any better, yet somehow it did! Communication with Elvis in the run up to our trip was also very smooth and he answered any queries we had quickly. Overall, we could not recommend Lulu Safaris more. If you are thinking of booking a trip, do it! And ask for Audence and Ben, you won't regret it ☺️

Ulf   –  
Sweden SE
Visited: June 2024 Reviewed: Jul 1, 2024

Email Ulf  |  65+ years of age  |  Experience level: over 5 safaris

Great Experience
5/5

We had amazing trip with our driver Smith and lulu safaris .we did a four day trip Rwanda and Uganda with gorilla trekking in Bwindi . Everything went very well and Smith was a great driver. The tour had a god planning and the lodges was if good quality. And best of all was the gorilla trekking where we visited a group of 16 gorillas

Anne   –  
Luxembourg LU
Visited: June 2024 Reviewed: Jun 26, 2024

Email Anne  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

My trip with Lulu Safaris to Rwanda and Uganda was a truly amazing experience! During preparations, Elvis was very responsive and patient, as it took me some time to finalize the booking. Throughout the trip, my guide Sam was very considerate and made sure that the experience was the best possible. As a fenale solo traveller, I also felt very safe during the whole tour, which was a very important aspect for me. Definitely would do it again and highly recommend Lulu Safaris!

Warren   –  
Hong Kong HK
Visited: May 2024 Reviewed: Jun 19, 2024

Email Warren  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing trip to Rwanda and Uganda with Lulu Safaris
5/5

I had an amazing trip to Rwanda and Uganda with Lulu Safaris. Elvis was professional and responsive in helping me organize the trip. My guides Samuel and Frank were fantastic and made sure I had a fantastic experience. Gorilla tracking was a highlight and I also loved the other attractions and the people there. Would not hesitate Lulu Safaris to others.

Tonya   –  
United States US
Visited: June 2024 Reviewed: Jun 16, 2024

Email Tonya  |  50-65 years of age  |  Experience level: 2-5 safaris

Look past the ONE bad review in TripAdvisor and look at the MANY great reviews!
5/5

Jun 2024 • Solo
I booked my trip May 13, 2024 for a June 2024 trip with Lulu Safaris Uganda not knowing much about their company other than their SPECTACULAR reviews. When EVERYONE is giving great reviews it says a lot about a company. I do remember seeing that ONE bad review on TripAdvisor from Madjula. There’s always one bad apple out there. When looking for a GREAT COMPANY to use for a safari or gorilla tracking don’t base your decision on this bad review. Look past it like me as there are MANY spectacular one’s. Mine included. I’ve traveled many times to Africa doing safaris and climbing Kilimanjaro. I can’t stress enough how important it is to judge for yourself when reading reviews. Had I not booked because of her bad review I would’ve missed out on a once in a lifetime adventure. In reading ALL of the reviews the guide she mentions as terrible was talked about positively in MANY of the reviews. I personally find it horrendous that such a negative review was given. An unhappy person trying to pull everyone down.

As for my review: it was nothing but exceptional. I booked my trip on a whim and Elvis, the owner of Lulu Safaris, was terrific. I changed my itinerary last minute and everything was still okay. He and his wife had my permits within a day. I did the gorilla habituation and regular tracking on my trip. It was a dream come true. As for air conditioning as Madjula complained about was no big deal. It’s Africa! You’re here for an adventure not to be pampered as if you’re in your own country. Live life and roll with the punches. Of the two hotels that I stayed at one had ac and one didn’t. Oh well! The one without was Bweza Gorilla Lodge. What the Lodge had was great people. Gavis and Judith made me feel so welcome and cared for. We had fires at night and had good fun. As I said, air conditioning isn’t a big deal. The fresh breeze was beautiful! The people make a difference not air conditioning. As for my guides I can’t say enough good about them. Charles and Stuart are their names. Incredible people! Charles is wise, super funny, a comedian, a dancer and an all around great person. He loves his job and communicating with his clients. It definitely shows. Stuart is a great photographer, soft spoken yet knowledgeable about many things. He’s caring and quite thoughtful. He gave me a gift at the end of my trip that is so meaningful. I will remember these “FRIENDS” for a lifetime. I tracked the gorillas with Stuart and he took many beautiful pictures of the trip. I’m truly going to miss the fun times! But as we all know all good things must come to an end unfortunately.

I’d like to thank Elvis, his wife, Charles, Stuart, Gavis, Judith for making my trip to Uganda very memorable. So much so that I cried at the end of my adventure.

I can go in and on but the moral of the story is that Lulu Safaris Uganda is a great company with great guides. They’re professional, funny, caring and love what they do!

Thank you, Thank you, Thank you!!!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 88
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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