Reviews

Average User Rating
4.5/5

Rating Breakdown
  • 5 star 114
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 4

Sort By: Date Most Helpful 1-10 of 114 Reviews
Joanna   –  
Australia AU
Visited: July 2025 Reviewed: Aug 7, 2025

Email Joanna  |  20-35 years of age  |  Experience level: first safari

Truly Went the Extra Mile!
5/5

We had an unforgettable African safari experience with Extra Miles in Nairobi! I went with a group of girlfriends, and the whole trip was planned beautifully from start to finish. They truly lived up to their name — going the extra mile to make sure everything ran smoothly.

Our local tour guide and driver were so knowledgeable, friendly, and flexible — they made our journey even more special. One of the highlights was the hot air balloon safari, which we decided to do at the very last minute. Extra Miles somehow made it happen with barely any notice. We were so impressed!

Highly recommend Extra Miles to anyone looking for a personalised, stress-free, and memorable safari in Africa. Absolutely worth it!

Ken   –  
China CN
Visited: August 2025 Reviewed: Aug 5, 2025

Email Ken  |  20-35 years of age  |  Experience level: first safari

A Perfect Safari Journey with Extra Miles Unique Adventures
5/5

Among the 30+ local tour operators I contacted, I chose Extra Miles because of Joseph’s professionalism, enthusiasm, and patience—and it proved to be the right decision. Joseph, Fred, Felix, and the entire Extra Miles team made this trip absolutely perfect.
We booked the itinerary a year in advance, and after paying the deposit, Joseph’s attentiveness never wavered. He promptly answered all our questions and resolved any issues, consistently confirming details with us before the trip. When he noticed our late-night flight arrival, he even went out of his way to pick us up from the airport at midnight and escort us to our hotel. Throughout the trip, he checked in daily to ensure we were enjoying ourselves, always prioritizing our experience.

Our first stop, Amboseli, was a perfect appetizer. The hotel choice, Eleai, offered the best view of Kilimanjaro. Our guide, Felix, was incredibly punctual with top-notch driving skills and led us to a stunning spot where elephants and the snow-capped mountain aligned perfectly.

The Masai Mara leg was even more spectacular. Calling Fred the best guide in Kenya is no exaggeration. Even during non-safari drives, he shared rich cultural insights, deepening our understanding of Kenya. The vehicle was top-tier, with large windows and a canopy ensuring every seat had a prime view. Knowing we were big cat enthusiasts, Fred took us to see three cheetahs and countless lions in a single day, including an adult male lion casually lounging beside our vehicle to cool off. For every animal we encountered, Fred provided detailed explanations of their behaviors and traits, patiently answering our questions without a hint of impatience. His deep knowledge allowed him to anticipate animal movements, positioning us for the best viewing and photography opportunities.

The final stop at Crescent Island was the perfect conclusion. Joseph thoughtfully included a lunch at Naivasha Sopa, where we experienced this unique hotel and spotted Rothchild’s giraffes. Remarkably, during our boat tour after the Crescent Island hike, we encountered rain in the dry season, making our journey even more unique.

In short, this was a flawless trip, and no words can fully express our gratitude. The next time we go on a safari, we will undoubtedly choose Extra Miles again!

在我沟通的30几家地接社中,最终选择extramiles的原因是Joseph的专业、热情和耐心,事实证明我的选择完全正确。Joseph,Fred,Felix以及extramiles所有的工作人员让我们本次旅程变得完美。
我们提前一年开始预定了这份行程,在支付定金后行程开始前的这段时间,Joseph对我们的态度没有丝毫的冷淡,依旧是有问必答,及时解决我们的任何问题,在行程开始前不断的和我们确认行程,甚至发现我们航班深夜到达,担心我们不方便打车,主动在凌晨到机场送我们到酒店。行程开始后也是每天询问我们的体验,非常重视我们的感受。
第一站安博塞利是完美的开胃菜,酒店的选择很成功,eleai拥有最好的乞力马扎罗视角,我们的第一个向导Fred非常守时,驾驶技术一流,带我们找到了大象和雪山同框的绝佳点位。
马赛马拉的行程则是更为惊艳,Fred说是肯尼亚最好的向导也不为过,哪怕没有Safari的赶路过程中,也给我们讲述了非常丰富的人文知识,让我们更了解肯尼亚这个国家。车的条件也是最顶级的,超大的窗户和顶棚,保证了车上每个位置都有绝佳的视角。在得知我们是大猫爱好者后,更是带我们一天之内看到了3只猎豹和数不清的狮子,其中一条成年雄狮甚至主动趴在我们车旁乘凉。遇到的每个动物,都会给我们详细的讲解他们的习性和特点,不厌其烦的回答我们的问题,没有丝毫不耐烦。可能就是因为对动物的了解,Fred总能通过预判动物的走位为我们找到最佳的观看和拍照点位。
最后的新月岛行程更是为我们的行程画上了一个圆满的记号,Joseph在安排行程时,细心的为我们增加了naivasha sopa午餐环节,让我们感受了这家特别的酒店,并在这里打卡了罗氏长颈鹿。值得一提的是我们在新月岛徒步结束后的游湖过程中,在旱季竟然还赶上了一场雨,更是让我们的行程变得更加unique。
总之,这是一次完美的行程,任何语言都不足以形容我们此时此刻的感动,下次再来safari我们还是会坚定的选择extramiles!

Nick S   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 14, 2025

Email Nick S  |  50-65 years of age  |  Experience level: first safari

Brilliant game drive
5/5

An amazing tour of Nairobi National Park with all the big attractions covered. Excellent service and knowledge of the wildlife. Also very skilled in locating all the top animals, including lions, white rhino, black rhino, giraffes, crocodiles and many more

Martin Joyce   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 13, 2025

Email Martin Joyce  |  50-65 years of age  |  Experience level: first safari

A truly amazing company with the best people and most amazing itineraries!
5/5

We have just finished the most marvellous Lakes and Safari tour with Extra Miles Unique Adventures and it was the most wonderful time! Every single aspect of the trip was outstanding, from our tour Guide Simon, to the wonderful accommodation we stayed in and we cannot forget the memories made over the 5 days.

We cannot recommend this company enough. Their service and standards are excellent and the attention to detail is second to none. We can’t wait to come back to use Extra Miles Unique Adventures again. This company are truly dream makers and nobody should hesitate to use them!

Luciano H   –  
Spain ES
Visited: June 2025 Reviewed: Jul 1, 2025

Email Luciano H  |  50-65 years of age  |  Experience level: 2-5 safaris

super caring and helpful
5/5

I knew from the beginning that they were to be the guides for my safari trip to Kenya. They have been flexible, careful and attentive to every detail. In terms of prices, I think they balance very well the cost/benefit of their proposals.
During the trip, they were on top of me every day to know how I was doing.

Some point of improvement: the vehicle was a little behind others we have seen, which made the trips (many are very long) slower and suffered by so much movement. it lacked power to face the climbs and the overtakes to other cars with more ease.

I recommend them 100%.

Richard   –  
United States US
Visited: June 2025 Reviewed: Jun 13, 2025

Email Richard  |  20-35 years of age  |  Experience level: first safari

Highly recommend Extra Miles
5/5

Emailed multiple companies looking for 7 day tour and Extra Miles had the best deal based on accomodations, price, and parks. Very good communication from the very beginning asking for quote, making changes, clarifying things, payment, leading up to the trip, and arrival at Nairobi airport and getting to our first hotel. Sam was an amazing tour guide and we got to see many different animals. Each park was very unique. Unforgettable experience.

Yufan   –  
China CN
Visited: May 2025 Reviewed: May 30, 2025

Email Yufan  |  20-35 years of age  |  Experience level: first safari

Great
5/5

Communication was prompt and clear throughout. Service was attentive and friendly. Felt like great value for the incredible experiences. Reliable and punctual for all pickups and activities. The tour itself was perfectly organized and unforgettable. Highly recommend this professional operator to other travelers!

Jianing   –  
China CN
Visited: April 2025 Reviewed: May 3, 2025

Email Jianing  |  20-35 years of age  |  Experience level: first safari

Qualified and friendly
5/5

Quite good experience for safari and in Africa, Simon gives us a lot of knowledge about animals and masai culture. And he could speak several languages to let us have better understanding.

Anastasia   –  
Italy IT
Visited: April 2025 Reviewed: Apr 28, 2025

Email Anastasia  |  35-50 years of age  |  Experience level: first safari

Unforgettable safari experience with Extra Miles Unique Adventures
5/5

Our safari adventure with Extra Miles Company to Masai Mara and Lake Naivasha was absolutely outstanding! From start to finish, the experience exceeded all our expectations.

A special thank you to our guide, Fred, who made the trip truly exceptional. Fred’s deep knowledge of the wildlife and landscapes, combined with his warm and friendly personality, brought every moment to life. His driving was incredibly safe and smooth, even on the rougher tracks, making us feel secure and comfortable at all times. What impressed us even more was Fred’s amazing ability to position the vehicle perfectly — whether it was a lion resting under a tree, a family of elephants grazing, or a cheetah surveying the plains, he always made sure we had the best possible view for both photos and pure enjoyment. Thanks to him, we captured incredible pictures and witnessed unforgettable scenes up close!

At Masai Mara, the game drives were breathtaking — we saw most of the Big Five and experienced the raw beauty of the African savannah. Fred’s keen eye meant we spotted wildlife we would have surely missed without him. Then, at Lake Naivasha, the change of scenery was magical. We loved the boat safari among hippos and birds, and the walking safari on Crescent Island was an unforgettable close encounter with giraffes, zebras, and more.

Extra Miles Company delivered far beyond what we imagine, their passion, professionalism, and personal attention to detail made everything smooth, personalized, and truly memorable.

A heartfelt thank you to Joseph and the entire Extra Miles team for the excellent organization, quick responsiveness, and the very warm welcome we received at the airport. We highly recommend them!

Yuki   –  
South Korea KR
Visited: March 2025 Reviewed: Mar 17, 2025

Email Yuki  |  35-50 years of age  |  Experience level: first safari

At first, I contacted many travel agencand most efficient reply. The whole trip was very enjoyable.
5/5

About reservation: the whole process of communication between itinerary and expenses is very smoothly。Muasya Silas Is a very responsible and efficient staff.
About the itinerary: Thanks to Simon. Is a very good guide. He is very experienced in driving and his eyes are very sharp when looking for animals.I always joke that Simon's eyes can see anything beyond 100 kilometers.Thanks to Simon, we saw big five.

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 114
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 4
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