Reviews

Sort By: Date Most Helpful 41-50 of 83 Reviews
Chris   –  
United Kingdom UK
Visited: May 2023 Reviewed: May 24, 2023

Email Chris  |  20-35 years of age  |  Experience level: 2-5 safaris

Humble, nice guy and trustworthy
5/5

The tour operator is a clean hearted gentleman that made sure everything ran smoothly. There were no hick ups and made requirements for us when needed. I would recommend them

Ashwin   –  
New Zealand NZ
Visited: February 2023 Reviewed: May 18, 2023

Email Ashwin  |  20-35 years of age  |  Experience level: first safari

Fantastic, very helpful and easily contactable.
5/5

Our experience was fantastic. Noel was superb. Answered all our questions, provided very helpful solutions and was very quick to respond when we needed him. We would highly recommend using his service.

AMA   –  
Morocco MA
Visited: May 2023 Reviewed: May 12, 2023

Email AMA  |  35-50 years of age  |  Experience level: first safari

Amazing and super professional
5/5

Reliable, value for money and an excellent engaging guide

Guilherme   –  
Portugal PT
Visited: May 2023 Reviewed: May 12, 2023

Email Guilherme  |  50-65 years of age  |  Experience level: 2-5 safaris

Unforgettable service with Noel kindness and helpfull.
5/5

The Safari itself is a real nice experience. It is worth to drive so many Kms to see all the best big 5 and Frederik guide and Ben cook were really kind. Ben s food is delicious and Frederik was really nice and with knowledge about the wild life.
In terms of service what really surprised me was the attitude and sense of customer service of Noel. I never find such a person with so much care about clients and he was really helpfull. I needed a balance for a SIM card, he did it for me, I lost the contact ofy taxi driver after dinner he picked me up in the city, always I felt Noel was doing everything to offer us an exceptional experience. Noel was over performing and paid attention to us as I never had felt before. I feel really grateful for his polite, kind and dedicated attitude. For sure I will never forget Noel personal service and hope to meet him in the future.

Keunyoung   –  
South Korea KR
Visited: January 2023 Reviewed: Mar 13, 2023

Email Keunyoung  |  20-35 years of age  |  Experience level: first safari

Couldn't be better than him
5/5

It was really really great.
Noel, who is representative of the Serengeti Luxury Safaris, is very sensitive and caring man. I was very impressed of his caring.
If you're hesitant about making a reservation, there's no need to be.
I bet you will be satisfied.

Sam Alley   –  
United States US
Visited: January 2023 Reviewed: Feb 28, 2023

Email Sam Alley  |  20-35 years of age  |  Experience level: first safari

Fantastic tour! Amazing communication!
5/5

-Short Summary: transparent communication and pricing, knowledge guides/drivers, and exceptional service. If you want to see my photos and experience, check out my IG @SamAlleyMusic

-Full review:
I booked my Africa trip last minute in Jan 2023, so I messaged multiple Serengeti tour operators. Luxury safari replied quickly and provided clear pricing for their various experiences. Other operators seemed slower.

I spoke with Noel briefly and we decided on the 4 day package (3 national parks). They went above and beyond including on time airport pick up (despite my delayed arrival), making sure the tent size is correct ...etc.

Our driver/guide, Mtinangi, was VERY knowledgeable about animals and the ecosystem; I'm a Biologist so we were both nerding out :) He was phenomenal with his jeep; he took us to a few exclusive places the other guides didn't know how to navigate (water crossings, mud ...etc). The cook made delicious food everyday.

We saw all the animals since Mtinangi knew some ideal spots: "the big five" (rhino, elephant, Lion, leopard and Buffalo), hyena, giraffe, warthogs ...etc EVEN an elat. We witnessed a successful daytime lion hunt (the guide has only seen it 3 times in his 15 years of experience)!

I would highly recommend this tour company! They truly gave me everything I want in a Serengeti experience.

Hanny Wahyuni   –  
Maldives MV
Visited: February 2023 Reviewed: Feb 26, 2023

Email Hanny Wahyuni  |  35-50 years of age  |  Experience level: first safari

They understand quality
5/5

The agency rep, Noel, could accommodate our plan and recommend the right type of safari that fit to what we were looking for. Being a solo traveler, it was important for me to join a group trip to meet the other travelers and enjoyed our adventures together, plus for cost efficiency as well. This company understood on certain quality of the accommodation that I expected and they were all wonderful especially the ‘glamping’ inside tbe Serengeti National Park. Our group was lucky enough to be able to spot the Big 5 within 4 days and I appreciated the quick feedback for any inquiries or feedback that I had during the planning stage till the end of my trip.

Ingrid   –  
Slovenia SI
Visited: February 2023 Reviewed: Feb 20, 2023

Email Ingrid  |  50-65 years of age  |  Experience level: first safari

Reliable and very good value for the money
5/5

In four days of Safari I saw "The big 5" and spent three nights in lovely, comfortable lodges. Tarangire, Serengeti and Ngorongoro crater were a perfect choice!:)

Melody   –  
Netherlands NL
Visited: February 2023 Reviewed: Feb 20, 2023

Email Melody  |  35-50 years of age  |  Experience level: first safari

Noël is a great tour operator! Really helpful and friendly.
5/5

This safari was above expectations. Great experience and guarantee you will be seeing the big5. The accommodations were very nice and clean. The driver was also very knowledgable about the areas and about the different animals.

Recommend to book at this touroperator Noel!

Alistair Smyth (Babu!)   –  
United Kingdom UK
Visited: January 2023 Reviewed: Feb 9, 2023

Email Alistair Smyth (Babu!)  |  50-65 years of age  |  Experience level: 2-5 safaris

Highly reliable, professional, great value and personal service which exceeded my expectations.
5/5

After our ascent of Kilimanjaro (which was amazing) we were looking for a restful and enjoyable few days on safari and thank-goodness we hit upon this 3 night, 4-day group safari provided by Serengeti Luxury Safaris. Noel the company head, responded very quickly to my contact and confirmed the itinerary including Tarangire National Park, Serengeti and Ngorongoro crater with the first and third nights in very comfortable safari lodges and the second night in a luxury-tented camp (which was a real highlight). Noel confirmed our booking and provided an excellent service. We were picked up from our hotel right on time as promised and our safari began. We were transferred to the modern well-equipped safari land-cruiser jeep along with our expert and reliable driver and our cook who accompanied us during the 4 day safari. The roads in the game parks are what you should expect and despite the heavy duty suspension, get ready for a thorough African massage! The driver was very knowledgeable and we saw and got up close to loads and loads of wildlife including the big 5 - elephants, buffalo, lions, cheetah and even saw a few rhino in Ngorongoro crater. Each game park is unique and different and must be seen and experienced. The jeep has bottled water, soft drinks or even beer/wine if you prefer and the food provided at lunchtime in rest areas by our cook was quite frankly astonishing and excellent. We loved the lodges we stayed in - sitting in the evening sunlight with a bottle of beer talking over the extraordinary day was bliss! The lodges were very comfortable and the staff always helpful. Beforehand, I wasn't sure about our luxury-tented second night but need not have worried as it was just great - very comfortable and a real in-the-wild experience (it's not every day you hear an elephant wandering around outside your large comfortable tent with proper beds!)
Noel kept in touch with us regularly during our safari and made sure we were well cared for and happy. He even visited us on our last evening to check we were satisfied - he is a lovely genuine guy who really cares about his clients and goes that extra mile to make your safari experience enjoyable and memorable. I have no concerns about the value for money - worth every dollar. I hope one day to travel back to Tanzania and when I do, then I would not hesitate to use the services again of Serengeti Luxury Safaris. Hakuna matata! Thanks Noel!

Average User Rating
4.9/5
Rating Breakdown
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