SafariBookings has received complaints from clients about Africa Kenya Safaris.

Reviews

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Hannah   –  
United States US
Visited: September 2025 Reviewed: Sep 16, 2025

Email Hannah  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Hannah and not that of SafariBookings.
Dishonest company
1/5

DO NOT BOOK!!! They scammed us out thousands of dollars! My husband and I booked a 5 day honeymoon safari, paid in full, through them in January and checked in with them a few weeks before arrival to make sure everything was confirmed and our itinerary was set- to which they reassured us it was. Upon arriving at our 2nd nights accommodation we found out not only was that hotel not paid for but the rest of the accommodations, park fees and driver were also not paid! They claimed they are having money issues and the “bank took the funds”. We have not been issued a refund despite them saying we would be receiving one. I encourage everyone that has been scammed by them as well to contact the tourism police and file a claim. They should be held accountable!

Eva   –  
United States US
Visited: October 2025 Reviewed: Oct 15, 2025

Email Eva  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Eva and not that of SafariBookings.
We had a terrible experience - they cancelled on us last minute and have not returned our money.
1/5

We paid $930 for a safari which was the full agreed-upon amount for our group. 24 hours prior to the safari we received an email stating we owed another $400. We declined to pay this since we had already paid in full, so they cancelled our trip leaving us without plans less than 24 hours prior to the trip. They stated they would reverse the initial payment, but no refund has been received. I have sent communication notifying them that we have not received our refund several days ago and they are not responding. We feel like we have been scammed. Feels like they were just trying to take our money without providing services. We have now had to file a claim with our credit card company to dispute the original charge.

Disclaimer

  • All corporate and/or tour info is provided by Africa Kenya Safaris, not SafariBookings
  • The tours offered by Africa Kenya Safaris are subject to their terms & conditions