Reviews

Sort By: Date Most Helpful Rating 11-20 of 27 Reviews
Ho Yi Hsiao   –  
Taiwan TW
Visited: August 2023 Reviewed: Oct 20, 2023

Email Ho Yi Hsiao  |  20-35 years of age  |  Experience level: first safari

They are really nice and wonderful!
5/5

I have a good communication with the boss. Everything is good including the guide. Recommend Madukha Tours!

Patrick   –  
Hong Kong HK
Visited: August 2023 Reviewed: Sep 21, 2023

Email Patrick  |  20-35 years of age  |  Experience level: first safari

Prompt response with nice itinerary
5/5

This company is very good with prompt response to my enquiry. They also help customised my itinerary so I can stay more time at the Masai Mara. Besides, the tour guide is very nice. He is also very experienced that can tell us different kinds of animals and how to differentiate them. The whole experience is good!

Shuang   –  
China CN
Visited: August 2023 Reviewed: Sep 4, 2023

Email Shuang  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Shuang and not that of SafariBookings.
It is not a pleasant tour which offered by this agency.
2/5

It is not a pleasant tour which offered by this agency.
First, the person who contact me during my booking sent a full itinerary of our 7-day trip. According to the itinerary, our transport vehicle is 4x4 Landcruiser, which is written in large bold font in the email. However, they offered us a small ugly van during all 7 days. They changed our vehicle without any inform, so we are demoted to a lower van but not any refund. We paid for the 4x4 Landcruiser, but got a small van finally.
Second, our guide always showed dirty look at most time like that he was not pleasant with us. And during the tour, he provided little useful lesson or knowledge about the safari. We don't think he is a competent guide. Even there is a time when he set a departure time as 4pm, we arrived at the van at 4:03pm. He blamed me that we were not on time. He made us feel that he was not offering service but disciplining even that we gave him tips everyday. Once we changed the tip time from morning to the evening, he asked us in the afternoon that why no tip that day.
By the way, we lost our card reader and mosquito repellent in the car when we are at hotel.
To sum up, the experience during this safari trip is not as pleasant as we expect.
Next year when I take my family here, I will not choose this agency any more.

Balázs Fehér   –  
Hungary HU
Visited: August 2023 Reviewed: Aug 20, 2023

Email Balázs Fehér  |  20-35 years of age  |  Experience level: first safari

Extremely responsive and pulling every strings to create a dream safari experience
5/5

The experience started with the communication - William responded instantly even when we wrote in odd hours and made sure all our requests to customize the itinerary were taken care of. We opted for the land cruiser upgrade and it was well worth it.
When we arrived, we were picked up by our amazing driver and tour guide - vast experience and really knows how to create a good safari experience. He knew the parks inside out, knowing which areas to go to at what time to guarantee the best sightings. When he saw that we came with photo equipment he also made sure to position us in a way that grants the best photo opportunities. He also made sure to help us decide how to adjust the itinerary to get the best experience and best value for money.
Would highly recommend Madukha tours as this was not only the best value for money tour operator, but I am sure the experience was well above of what other, more expensive operators could have provided.

Amani   –  
Kenya KE
Visited: July 2023 Reviewed: Aug 15, 2023

Email Amani  |  under20 years of age  |  Experience level: first safari

Very flexible and well organized. It made our trip very easy and enjoyable.
5/5

In July, I was accompanied by the Royal Family of Jaipur on a trip organised by Madukha Tours. Their professionalism provided us with the best experience, from the hotel to the game drives, the flights and everything in between. They made our time at the Mara very easy and effortless and we certainly got value for money. Moving forward, I’ll continue to use Madukha tours and for anyone reading this, I’d recommend them too because they are reliable in providing the best experience for you.

Boulanger   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 17, 2023

Email Boulanger  |  35-50 years of age  |  Experience level: over 5 safaris

4 days safari in Lake Nakuru and Masai Mara
5/5

Amazing safari in Lake Nakuru and Masai Mara, with a fabulous guide, Sam the half masaaï. He's very experienced and never short of explanations about wildlife, plants, cities, kenyan way of life... he knows the good spots and does everything he can to make your safari an unforgettable experience.

Tapas Mitra   –  
United States US
Visited: July 2023 Reviewed: Jul 16, 2023

Email Tapas Mitra  |  50-65 years of age  |  Experience level: first safari

Overall the tour was excellent, our guide Simon was to good , he tried his best to cover all the pla
5/5

Our one week tour was to good, all the places was to good, we enjoyed the accommodations, food, they have given us a dedicated van to two of us, the person Simon who shows us all the places was too good person, anytime we asked him to stop the van he was always ready, he tried his best to make us happy, I would strongly recommend any one to use their service

Tatiana   –  
Russia RU
Visited: July 2022 Reviewed: Aug 9, 2022

Email Tatiana  |  35-50 years of age  |  Experience level: first safari

Very good quality
5/5

Hi, I’m very satisfied with our 6 days safari in Kenya. Special big thank you to our 18years experienced driver Nelson. We felt very safe and we have seen many animals. I’ve made fantastic photos which you can see on Instagram: @dancing_in_the_plane

Tatu   –  
Kenya KE
Visited: October 2021 Reviewed: Nov 12, 2021

Email Tatu  |  20-35 years of age  |  Experience level: first safari

Excellent tour guide
5/5

I had a great experience with the tour company. The tour guide was punctual and had great knowledge about the wild animals.

Geetha & Kris   –  
United Arab Emirates AE
Visited: September 2021 Reviewed: Sep 15, 2021

Email Geetha & Kris  |  50-65 years of age  |  Experience level: first safari

Just FLAWLESS!!!
5/5

William was very good and organised a memorable 5 day safari / tour for us and everything was good from time we landed in Nairobi till we departed!!

I would and have started recommending William to others too!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 21
  • 4 star 5
  • 3 star 0
  • 2 star 1
  • 1 star 0
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