Our Team
Kipok Africa Adventures
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- TANAPA, BRELA & MNRT
- Tour Types:
- Budget & mid-range tours that, when possible, use accommodations owned and operated by them
- Destinations:
- Price Range:
- $50 to $500 per person per day (USD, excl. int'l flights)
Reviews
AT
Email Maria Nemethova | 50-65 years of age | Experience level: first safari
unreliable, untrustworthy and careless
I am writing to express my extreme dissatisfaction with my recent safari experience in Tanzania with Kipok Africa Adventures
I booked 3-day safari package for 2 people, including one airport transfer, transfers to and from accommodation before and after the safari, and full 3-day safari with guide and accommodation.
Itinerary: 1.day Tarangire, 2.day Ngorongoro and 3.day Lake Manyara
Contact person: Amani
Specific Feedback
• Communication: After we paid for our trip, we received very little communication from Kipok Adventures. We were not informed that we would be with a different group/company each day, even though we paid for a package that should have included the same guide for the entire trip. They also charged us extra for the airport transfer, which should be included in the price of our package.
• Plan changes: The original safari plan included visiting Tarangire National Park on day one, Ngorongoro Crater National Park on day two, and Lake Manyara National Park on day three. At the last minute, we were informed that the plan was changing and we would be visiting Lake Manyara on day two and Ngorongoro Crater on day three. Due to these changes, on the second day of our safari, we had too much free time because we were very close to Lake Manyara, and on the last day, we had to rush through Ngorongoro Crater (the highlight of safari) in order to make it to Arusha on time. This made the trip feel rushed and stressful.
• Guides: We had a different guide from a different company every day. We never knew for sure who would be leading us. For two days, the car had no company markings. The guide on the last day was very unprofessional and did not organize the taxi to our hotel properly. We had difficulty getting back to our hotel and had to ask the guide from the previous day, John from Crater Explorer Tours, for help. John was the only one responding and actually the only really professional guide on our trip. I am very grateful to him for helping us even though he was not our guide on the last day.
Additional Feedback
I would also like to add that I sent a complaint letter to Kipok Africa Adventures but I did not receive a response until few days later, after I sent a warning to write a review based on my experience. This is already 2 weeks and since then I did not hear from the company. I believe that this shows that Kipok is not serious about addressing customer complaints.
Conclusion
I am very disappointed with the service that I received from Kipok Africa Adventures. I would not recommend them to anyone.
NL
Email Jorien | 20-35 years of age | Experience level: first safari
The tour guide is very good and explains everything really good. The lodges are also really good.
The lodges are really nice and clean. You have a lot of space in the lodge for 2 persons. The food is also very good and fresh.
The outlet didn’t work, I couldn’t put a charger in it.
The tour guide explains everything when you wanna know something about the animals.
NL
Email Fleur | 20-35 years of age | Experience level: first safari
Very kind
The accomodation was very Nice. Good beds, enough space. The food was also amazing.
The driver Freddy was very kind and wanted to teach us a lot about the animals. We Could ask everything.
NL
Email Zoë | under20 years of age | Experience level: 2-5 safaris
Very good explanation
It was an amazing trip, I loved it very much. Made beautiful pictures. The tour guide explained fact about the animals we saw very very good.
NL
Email Lucy | 20-35 years of age | Experience level: first safari
Good guide
It was an amazing trip, unforgettable moment. Made good pictures and tour guide knew a lot of information and explained the facts well
IN
Email Sayani Basu | 20-35 years of age | Experience level: 2-5 safaris
Excellent driver and superb tour operator
We found Kipok from safaribookings.com and booked one day trip to Ngorongoro Crater from Arusha for two adults after discussing with Amani. I had several queries about the trip and he explained so well. The driver was very experienced and polite. We had spotted several animals including Lions in just one day. Special thanks for the delicious food
CA
Email Joanne | 50-65 years of age | Experience level: first safari
Kipok is a great company to deal with and the safari was wonderful
Kipok actually created a safari for me, to fit my schedule. They were very pleasant and helpful in every way. They even arranged for me to be picked up at the airport and taken to a hotel at midnight. We communicated through email and then WharsApp, and they always answered my many questions promptly.
The Safari was amazing, I saw many many animals.. even a Rhino!! The guide Freddy was extremely knowledgeable and helpful.
The accommodation at Fig Tree was quite nice, the rooms were clean with hot showers and wifi. I highly recommended Kipok Africa Adventures.
Email Deon | 50-65 years of age | Experience level: over 5 safaris
Great tour and excellent tour operator
We went with my wife to see migration of animals in Serengeti and go to Tanzanian safaries using Kipok Africa Adventure. What an excellent tour and great tour operator! Amani, thank you for all extra you did for us and awesome experience which we never forget!
Email Ludmilla | 50-65 years of age | Experience level: over 5 safaris
Super Professional Service
We booked Kipok Adventure Safaries with my husband to go to Tanzania and were very nervous to go. But this tour operator exceeded all our expectations and made our trip very memorandable! Professional service, excellent planning of the trip and all in advanced thoughts extras confirmed that we did our choice right! We ll definately recomend Kipok Adventure to all our friends and will use them again! Thank you, Amani!
DK
Email Jonathan | 20-35 years of age | Experience level: first safari
Excellent and easy
It was an amazing experience to go to ngorongoro crater! We got to see a lot of different animals both close up and from afar! The views and nature just adds to the experience of it all.
Our guide, Hussein, was very good, and really kind to us!