Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 13 Reviews
Lynn McDonald   –  
Canada CA
Visited: June 2025 Reviewed: Jul 14, 2025

Email Lynn McDonald  |  65+ years of age  |  Experience level: 2-5 safaris

Exceptional service and planning
5/5

Our tour was amazing from start to finish. Communication was clear and any question was responded to very quickly. We truly felt taken care of and this proved itself during our tour. The accommodations were outstanding and the food was amazing - garden fresh and always had a vegetarian option. Our guide/driver, Francis, was extremely knowledgeable about the animals, culture and about Uganda itself. We not only saw wildlife up close but were treated to visits to show us how to make coffee from tree to cup, weave baskets (which is way harder than it looks) and local music and dancing. Our chimpanzee and gorilla treks were thrilling and something we will never forget. At each location we were treated with kindness and exceptional service. Uganda and its people are wonderful! I would highly recommend a safari in Uganda and would absolutely use Shuttle Hospitality to organize and guide our adventure.

Phil McDonald   –  
Canada CA
Visited: July 2025 Reviewed: Jul 13, 2025

Email Phil McDonald  |  65+ years of age  |  Experience level: 2-5 safaris

Travel through the wilderness of Africa with people who know what to do and how to do it!
5/5

Before the tour started, our host, Nankunda Bob Rodney, did a fantastic job organizing our trip and did a marvellous job assisting us in our special requirements. Our guide, Francis Kyererezi, was absolutely amazing. From the start of this adventure through to the end, each day was more exciting than the day before. Francis found all of the Big 5 for us as well as so much more than we expected. Truly a professional organization with experienced staff and friendly, accommodating hosts.
We were more than satisfied with the service provided and feel that value received was more than the cost.
Our days were well timed without excessive driving and we were well informed about plans for the day. The accommodations were wonderful, the lodging staff were great as were the rooms, meals and settings.
The local people were very friendly, polite and eager to ensure our stay was the best, and it always was!

I would highly recommend The Shuttle Hospitality Tour Group to anyone who is thinking about visiting Africa. When you take this tour, you will leave with memories that will last a lifetime!

If you have any questions, please feel free to contact me on WhatsApp or by email ([email protected])
Thanks again to Bob and Francis for making this trip memorable.

Marcin   –  
Poland PL
Visited: January 2025 Reviewed: Feb 18, 2025

Email Marcin  |  35-50 years of age  |  Experience level: over 5 safaris

I highly recommend The Shuttle Hospitality
5/5

We booked a 10 days trip with The Shuttle Hospitality and it was one of the best trips we've ever taken.Bob responds very quickly and gives you all the information through Whatsapp. The safari was quickly organized taking into account all our preferences.

We were met at the airport and taken to the hotel.Our guide and driver, Francis took us on a tour across Uganda and Rwanda visiting 5 National Parks where we tracked gorillas, walked with chimps and had the most incredible game drives we've ever experienced. Francis always went the extra mile to make sure we never missed an opportunity to see more wildlife.We've seen big 5

We learned a lot about the habits the local people and culture of Uganda, We got to know the local cuisine and distillates;)

The lodges were beautiful, with very nice staff.

I would highly recommend The Shuttle Hospitality if you want to maximise activities in a short space of time.Uganda enchanted us and we will definitely come back there

Thank you Bob and Francis

Kyle Riseley   –  
Australia AU
Visited: December 2024 Reviewed: Dec 23, 2024

Email Kyle Riseley  |  20-35 years of age  |  Experience level: first safari

Reliable and Great Service
5/5

Highly recommend the 11 day luxury tour around Uganda. We selected this trip as our first time to Africa, wanting to see the Mountain Gorillas. We got so much more than we were expecting, seeing the big 5 after only 3 days. We loved visiting the different national parks, sightseeing and the time that we had to watch the animals, take photos and enjoy the scenery. We also enjoyed learning about the community and the initiatives to help increase the community support towards the animals.

We were met at the airport and from that moment, we were really impressed with the service provided. Although the private tour is expensive, we couldn't think about doing it any other way and would highly recommend doing this compared with a shared tour. Our guide Francis was really knowledgeable, there wasn't a bird or animal that he wasn't able to tell us about.

Sandy Kersting   –  
Switzerland CH
Visited: July 2024 Reviewed: Aug 4, 2024

Email Sandy Kersting

He guided us through the whole decision making process until the end with a professional service.
5/5

We are a family with 10 and 14 years old kids and where traveling for the first time to Afrika. After requesting offerings from different companies for a Safari we found this agency with a personal touch and decided to book the tour with Hospitality shuttle. This agency was very reliable from the very beginning and accommodating with all your wishes. They stood on our side through the whole applicational process and met us personally before the Safari started. During the Safari we could contact Bob any time and he would immediately help. We had always the feeling not to be left alone and would book with this company any time again.

Brillian   –  
Uganda UG
Visited: December 2023 Reviewed: Jun 13, 2024

Email Brillian  |  20-35 years of age  |  Experience level: first safari

Great trip
5/5

We truly had a glorious tour tour of 5 days in Murchison, Queen Elizabeth and Lake Mburo, the guide (Francis) was fun, informative and caring. He had good communication and interpersonal skills. We had several members of our group handled efficiently. Cheers

Louise   –  
Uganda UG
Visited: December 2023 Reviewed: Jun 9, 2024

Email Louise  |  20-35 years of age  |  Experience level: first safari

Professional and Enticing
5/5

My trip was very well planned and executed. All the travel professionals were very cooperative and guided very well before and during tour. They are very prompt and kept us on schedule during all our tour.
Their professionalism and expertise was phenomenal, and our overall experience was extremely positive, and I would highly recommend this service for your travel needs.

Dorah Aine   –  
Uganda UG
Visited: March 2024 Reviewed: Jun 9, 2024

Email Dorah Aine  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful service
5/5

The trip was amazing, I'm very grateful to have visited our amazing National parks and had an exceptional service along the way. Thank you so much for all the help.

Arnold Tusingwire   –  
Uganda UG
Visited: January 2024 Reviewed: Jun 9, 2024

Email Arnold Tusingwire  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing, highly recommend
5/5

The company was extremely kind and always available for our needs to provide anything. It was priced incredibly low for all the additional given amenities and was an amazing trip overall.

Atamba Eliot   –  
United Arab Emirates AE
Visited: December 2022 Reviewed: Jan 18, 2023

Email Atamba Eliot  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

What a great experience!!!
The trip to Murchison Falls National park was excellent. Everything was above my expectation and I felt very lucky to see such natural beauty. Our tour guide Peter was knowledgeable and experienced. We highly recommend The shuttle Tours!

Blessings

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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