Exhibiting at the SA Tourism Roadshow
Africa Incoming
- Located In:
- Size:
- 20-50 employees (Founded in 2016)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $300 per person per day (USD, excl. int'l flights)
Reviews
IN
Email Abhishek | 20-35 years of age | Experience level: 2-5 safaris
Awesome
This was our first trip to South Africa and we had a series of calls and exchanges to finalise itinerary - constantly listening to our requirements before proposing a schedule. Their team is fantastic - notably Warren in Capetown and Jaydeen in Jo'burg. Our tour was not only rich in visual experience but also in knowledge provided by their tour guides. They were flexible to accommodate our requests should we find something nice on the go. We spent 10 nights and the quality of hotels they arranged were good and secure. They were excellent in managing a contingency situation during trip that was beyond anyone's control. It was a well spent vacation and we thank Africa Incoming for fond memories. I will use them again - no doubt
UA
Email Alla | 35-50 years of age | Experience level: 2-5 safaris
The Best African Tour! Top Service!
I had a great african tour with my family and we booked through Africa Incoming. It was without a doubt a remarkable trip as it was very well advised and amazingly operated. We had no problems at all till the end. The comfort and beauty of the Africa , the incredible kruger national park where we got to see all the live animal action which provides us great knowledge of the animal kingdom , the delicious food, the history we learned from our competent and friendly tour guide. Along with the stunning beauty of cape town, exploring the most gorgeous cango caves in knysa , Driving on the amazing Garden Route, Seeing the natural wonders of the world, The Great Victoria Falls and the Majestic Table Mountain along with the whale watching at beautiful small town Hermanus and all the amazing memories and hospitality from our tour guides had made the experience with Africa incoming remarkable and memorable. Thankyou i highly recommend them and i feel like coming back to Africa very soon.
AE
Email Mohammed | 35-50 years of age | Experience level: 2-5 safaris
Terrible
I had a terrible experience before my actual travel. First thing in May when I was not able to travel due to visa rejection however I had made a deposit of around $500 as it was required. I accepted the terms that this amount won't be refunded as per T&C. Before that I asked for a domestic flight to be included and they gave me the price I confirmed the quote at that time. Then they provided a revised quote with a different price for the flight. I kept mentioning that I confirmed a different price which was much more than the price if I booked it on my own. They simply said that the price has changed. Then I kept saying then don't book the flight, I'll book it on own and I need only the timing that you would pick me up to book accordingly. Over & over with no understanding until I had to escalate to a higher manager who finally gave the approx time. I checked, in case I re-apply in Nov or Oct what will be the refund. I have been told that it'll be 15% of the total quote which wasn't clear to me at the time how they would apply 15% to the whole quote if I paid only 25%. In July I got my visa and resent asking for a quote. They applied the 15% of the quote which is almost 55.4% of the paid amount and explain to me how they calculated. So the deduction is just to reschedule in Nov. I don't know what rescheduling they did as after so many days wasted to get a correct quotation. They repeated the same mistake again that after I confirmed the quote, they started booking the accommodation which was not available at my travel dates and accordingly I could't book my flights and the prices kept increasing. Finally the found alternate accommodation with minor increase. They didn't want to bear the difference and wanted me to bear their mistake. So not only they took my money but also failed miserably to do their job of simply living up to their word. Also to justify their failure they keep saying that it's a normal practice.