Reviews

Average User Rating
3.9/5

Rating Breakdown
  • 5 star 5
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-7 of 7 Reviews
Neil   –  
Canada CA
Visited: February 2023 Reviewed: Oct 14, 2023

Email Neil  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Neil and not that of SafariBookings.
Very Bad
1/5

My wife and myself took a seven day prepaid luxury Safari with this tour company last February.The first four nights were good,the guide was friendly.When we were suppose to leave Lake Navaisha to Amboseli the guide was not there to pick us up from the hotel.Eventually another guide had his contact and he did show up.He informed us that to continue our trip we must provide him with $1500 usd cash.Upon contacting the agency we were told to pay him $1500 usd or equivalent.We then spent most of the day looking for working ATM machines.The driver compromised and allowed us to pay for the park entrance fee for the remaining $240.00.The tour operator texted us that we would be reimbursed for the extra money and even told us we would be reimbursed for the entire trip.So the driver did the last two days of this safari.We we’re suppose to change companies after this so after the last afternoon safari.When we went to check out “surprise the hotel had not been paid” so we paid that as well.The tour company explained that since the tour was going to be reimbursed they didn’t feel obligated to pay for our accommodation.The driver had already drove to Nairobi by the early morning.I have manuscripts of everything and messages from our guide admitting that we paid $1500.00 .Al receipts.I was eventually reimbursed the hotel and $1500.00.,no other compensation.I would never se these company again.Like I said I have the complete copy of every message from African Miles Travel and TourRadar .

Aleix Cuberes   –  
Spain ES
Visited: December 2022 Reviewed: Jun 6, 2023

Email Aleix Cuberes  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Aleix Cuberes and not that of SafariBookings.
Scam. Fraud. Don't do business with A. and H. (from Barcelona). Run away asap.
1/5

Scam. Fraud. Don't do business with A. and H.. Run away asap.
A week before the travel they contacted to cancel the trip.
They try to impose the time to travel a few months later.
Then agreed to a refund.
The refund neve came.
The company don't have a moral compass. Their words are worth nothing.
Be aware of this scam. Try other more reliable options.

Konstantin   –  
Russia RU
Visited: January 2023 Reviewed: Jan 19, 2023

Email Konstantin  |  20-35 years of age  |  Experience level: first safari

Trusted and reliable operator
5/5

I'd just like to pass on my thanks to your organisation for managing our recent trip to Kenya. In particular to the staff involved who ensured we were always on time, well fed and safe. We found all of them to be very helpful, because we have had to change the dates of the trip shortly before the start. All accomodations in the program are really cool and some of them are unique. Good job!

A special note of thanks has to go to Paul. He was extremely anxious to please at all times. He went out of his way to ensure we could enjoy our creature comforts whilst on the road – not only catering to our special wants and requirements, but also to ensure that we had the very best service and guest experience. He maintained the car in pristine condition, would not hesitate to answer any questions we had about Kenya and wildlife, what we were seeing or how Kenyan did things as we drove along etc..

Please pass on my thanks and warm wishes to him for a fantastic job and contributing to our amazing Kenyan adventure.

Amanda   –  
United States US
Visited: August 2022 Reviewed: Sep 10, 2022

Email Amanda  |  35-50 years of age  |  Experience level: first safari

Africa Miles exceeded every expectation we had; I highly recommend booking with them!
5/5

We are so incredibly pleased with our safari experience. Both our Kenyan and Tanzanian guides were amazing! We had Elijah in Kenya and Charles in Tanzania; both were personable, knowledgeable, and genuinely fun to be around. We saw the big 5, the migration, and so much more. All logistics were handled by African Miles, every airport transfer, hotel check-ins, and even our flight to Zanzibar. We upgraded to more luxury accommodations and were blown away by every lodge and camp African Miles booked. Their pricing was so much better than other tour operators, with the add bonus of supporting a small women-owned business. What a dream vacation it was!

Erik E   –  
United States US
Visited: August 2022 Reviewed: Aug 14, 2022

Email Erik E  |  50-65 years of age  |  Experience level: first safari

They take care of everything
5/5

We just got back from an amazing experience in the parks of Tanzania and the beaches of Zanzibar. African Miles arranged it all, including our excellent guides and lodging. We visited Tarangire, Manyara, Ngorongoro, and Serengeti and saw amazing wildlife and nature. Our guide, Justin made sure we saw it all and made the trip seamless. We stayed at some amazing lodges and the food and entertainment was wonderful. In Zanzibar, our guide Ali helped arrange a tour of a spice farm (with a cooking lesson) and a tour of Stone Town before we headed home. I would definitely recommend African Miles, who can put together an amazing African experience.

Aïda   –  
Spain ES
Visited: October 2021 Reviewed: Jul 15, 2022

Email Aïda  |  20-35 years of age  |  Experience level: first safari

Amazing Honeymoon
5/5

With African Miles we got the honeymoon that we dreamed. We explained what we wanted and they offered the best travel. The guide was waiting for us in the airport where our adventure started. We visited all the parks with Walanga, an amazing guide that explained all the secrets from the Safari. We could see the big five and much more.

Enrique   –  
Spain ES
Visited: July 2021 Reviewed: Jul 13, 2022

Email Enrique  |  20-35 years of age  |  Experience level: first safari

Profesional and well organized
5/5

I have had the pleasure to travel with Martha and Helena and thanks to their passion for the fascinating world of travel and all that surrounds the magic of Tanzania, my trip was an unforgettable experience. Thank you both very much!

Average User Rating
3.9/5
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