Reviews

Sort By: Date Most Helpful 21-30 of 297 Reviews
Moira   –  
United Kingdom UK
Visited: April 2023 Reviewed: May 5, 2023

Email Moira  |  50-65 years of age  |  Experience level: 2-5 safaris

Rose is an incredibly knowledgeable & responsive agent who planned the perfect trip.
5/5

We wanted a trip that was luxurious enough to be worthy of a big birthday celebration but had the wildlife at the heart of the experience. Rose recommended Sausage Tree Camp for safari followed by Tongabezi, both in Zambia, so that we could see Victoria Falls before coming home. It turned out perfectly with incredible animal sightings and great hospitality at Sausage Tree and unadulterated luxury at Tongabezi.

Rose is very knowledgeable and has first hand knowledge of the properties. She put a lot of effort into finding the right places for us and everything went without a hitch. When I had any minor queries I don’t think it ever took more than a couple of hours to get a response which is very reassuring. The Luxury Safari Co would give us the confidence to travel to parts of Africa we might not have considered before, something we hope to do before too long.

Arthur   –  
Singapore SG
Visited: April 2023 Reviewed: Apr 25, 2023

Email Arthur  |  50-65 years of age  |  Experience level: first safari

Wonderful trip because of the careful planning.
5/5

Rose replied to all our queries, concerns and needs with minimal delay (time difference). Always with ready suggestions if we needed to tweak our plans. Highly recommended.

Elaine   –  
Singapore SG
Visited: April 2023 Reviewed: Apr 25, 2023

Email Elaine  |  50-65 years of age  |  Experience level: over 5 safaris

Knowledgeable, sensible, detail-oriented and thorough
5/5

Rose is brilliant! She excels in understanding what we are looking for, and finding great value. Always happy with the trips she plans for us!

Steve Milton   –  
United Kingdom UK
Visited: April 2023 Reviewed: Apr 10, 2023

Email Steve Milton  |  50-65 years of age  |  Experience level: 2-5 safaris

Hugely knowledgeable, excellent communication
5/5

Rose was superb in helping us choose the right location, type of safari and which lodge.

We gave Rose a very broad brief (Safari in Africa), and over the course of several discussions, we found a safari that suited our preferences, timing and budget, which was healthy but not unlimited or extravagant.

From that point onwards, the organisation and communication was excellent, and we traveled in the reassuring knowledge that Rose would be available should the need arise, which it didn’t.

Overall, we travelled as a family of four (2 x adults + 2 x children aged 12 and 14) to Machaba Camp in Botswana for four nights. It was heaven. Lions, Leopards, Hyenas plus as many Elephants, Zebras, Hippos and Giraffes as you could count.

The Camp was extremely comfortable, but it was also very real. We felt very connected to the animals, and the African bush. My family were worried about sleeping in tents, but their concerns were unfounded. It was a joy to sleep safely in luxury tents listening to our surroundings. We felt safe at all times.

Many fellow travelers were splitting their safari across several different camps, eg 2 nights at one camp and then 2/3 nights at others. We choose not to because we preferred to be relaxed and minimize travel. It’s purely personal preference.

Overall, the trip could not have been better. Thank you, Rose and The Luxury Safari company.

Happy from Hermosa Beach, CA   –  
United States US
Visited: January 2023 Reviewed: Feb 25, 2023

Email Happy from Hermosa Beach, CA  |  50-65 years of age  |  Experience level: first safari

Excellence on every level and within every detail
5/5

Living in California, my husband I are started researching boutique safari travel consultants locally and throughout the US. That's when I learned: the best is yet to come! The Luxury Safari Company (based in UK) exceeded our expectations in every way. And that can be found from initial email correspondence - being timely and responsive (despite time difference) and what i found most appealing, compared to other Providers, curious about OUR needs and desires for our trip, our specific expectations, our time and budget parameters - and really listening and providing options and a beautifully curated itinerary that completely fit the bill. Not having ever traveled in Africa before, it was a pleasant and welcome benefit to have an ambassador from the Luxury Safari Co. meet us in Nairobi Airport and ferry us through customs and more as a resident. Bags quickly on board the waiting vehicle - and off we were as VIPS! The remaining agenda was the same - magical, seamless, no travel headaches for logistics - simply enjoying the true nature of the land and animals, the people, the culture and oh the food! yes - 10 stars if i could! - Eve and Ian

Amy C   –  
United Kingdom UK
Visited: February 2023 Reviewed: Feb 21, 2023

Email Amy C  |  35-50 years of age  |  Experience level: first safari

The most fantastic safari holiday
5/5

Our family has just returned from a week-long holiday to Kenya, organised by Rose at The Luxury Safari Company. We had the most wonderful time - our best holiday on record! - and could not recommend The Luxury Safari Company more highly.

We do not usually use travel companies to organise our trips, but this was our first safari and first journey to sub-Saharan Africa, and so we wanted the guidance of an expert to make sure we had the best experience.

From our first contact with Rose she was highly responsive and professional, keen to assess and understand our needs and desires for the trip. We have an 8 year old son and she was very thoughtful about how travelling with children needs to be factored in at every stage of planning. She presented us with some great options but steered us towards two centres for our holiday - Angama Mara in the Masai Mara and Alfajiri Villas in Diani Beach.

She also planned all flights and transfers to maximise our time away. This included organising a fantastic meet and greet service on arrival in Nairobi where we were whisked through immigration and baggage to the domestic terminal for our connecting flight. Rose also - very thoughtfully - arranged a day room and dinner in Nairobi to take us through a gap between our domestic flight from Diani and our return flight to London. In essence, we didn't need to think or worry about a thing at any point during the trip! If only all long haul travel could feel this way!

The two venues which Rose recommended for our holiday were both absolutely superb. The setting, facilities, food and service at both were flawless and we adored our time at both.

We cannot thank Rose and The Luxury Safari Company enough for arranging the most amazing trip. We wouldn't hesitate to recommend their services and are looking forward to booking with them again very soon.

Kelly   –  
United Kingdom UK
Visited: December 2022 Reviewed: Jan 12, 2023

Email Kelly  |  50-65 years of age  |  Experience level: first safari

A luxury holiday company that provides a first class service.
5/5

Having never visited South Africa before I had no idea where to start and from my initial contact with The Luxury Safari Company I knew that I was in safe hands and that they would put together an itinerary that would be perfect for us and they did just that. We originally booked to go to South Africa in 2020 which was postponed to 2022 due to Covid. It was an incredible trip and one we will remember forever. Thank you Luxury Safari Company.

Lauren   –  
United States US
Visited: December 2022 Reviewed: Jan 12, 2023

Email Lauren  |  35-50 years of age  |  Experience level: 2-5 safaris

EXCEPTIONAL 5-Star Planning & Service!
5/5

My husband and I worked with Sophie and Rose to plan our 3-week honeymoon (Safari, Cape Town/Winelands, and Seychelles). This was the first time ever working with a travel agent. We cannot recommend them more highly - from the first outreach they were super professional, knowledgeable, personable, organized and responsive. They took the time to understand what we wanted to get out of our honeymoon over the phone, then put together a draft itinerary in a couple of days (with several different options for each part of the trip). There was ample back and forth to revise the itinerary to what we were looking for. Since we were set on the Seychelles for part of our trip, they partnered with their sister booking company (Hummingbird), which was seamless. All in all, the honeymoon was the trip of a lifetime -- absolutely incredible from start to finish! The safari lodges were very high end, chic, exceptional service, small boutique feel (20 guests max), and we saw the most incredible wildlife. The hotels in Cape Town & Winelands were 5-star boutique hotels that had great local feels to them. And the hotel is the Seychelles was the most magnificent place we've ever stayed. All of the transfers were handled for us flawlessly, people greeted us at the airports -- I must say it was so nice to have all of the domestic flights and travel handled on our behalf in a foreign country we weren't familiar with. When we do another trip back to Africa, we will definitely use Luxury Safari Co again -- thank you for everything Sophie and Rose!

Nick M   –  
Canada CA
Visited: January 2023 Reviewed: Jan 9, 2023

Email Nick M  |  50-65 years of age  |  Experience level: over 5 safaris

Slick, polished. Attentive
5/5

From the first contact with Rose; everything was easy. Local knowledge (Botswana), ease of booking, tips on what to see and where, make it a joy to work with the Luxury Safari team. Equally, when on our trip, and changes were enforced, the team’s support, locally and from HQ, was impeccable. Can’t wait to book our next trip.

Sarah   –  
United States US
Visited: December 2022 Reviewed: Dec 31, 2022

Email Sarah  |  20-35 years of age  |  Experience level: first safari

Amazing and responsive service. We had the trip of a lifetime.
5/5

I can't say enough about our experience with Rose and The Luxury Safari Company. I contacted the company at the beginning of the year, and was immediately in touch. We had one phone conversation where I described what we were looking for. I received a proposal with actual camps within days. It was a no brainer to go with Rose over the other companies I explored - they provided a tactical idea of what was possible and what it would cost immediately. The process for payment and locking in the trip was transparent and Rose was very patient with us as we navigated some complicated travel insurance questions.

In terms of the trip itself, it lived up to our wildest expectations. We said we wanted to go on a trip you couldn't do anywhere but Africa. The camps were small, intimate, and felt incredibly special. It was also a truly luxurious experience.

If we are ever so lucky to return to Africa, I would absolutely call the Luxury Safari Company again. I couldn't recommend their services highly enough.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 297
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by The Luxury Safari Company, not SafariBookings
  • The tours offered by The Luxury Safari Company are subject to their terms & conditions