Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 32
  • 4 star 0
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 35 Reviews
Sarat Babu   –  
United States US
Visited: July 2023 Reviewed: Jul 30, 2023

Email Sarat Babu  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Sarat Babu and not that of SafariBookings.
Horrible experience
1/5

We booked this company for both Kenya and Tanzania safaris, They completely spoiled our Kenya Masai Mara experience, the guide we got name called Ole spoiled our complete experience by misguiding us and when we tried to call the tour company owner George, he was not at all responsive while we were in Kenya.

They treated us well while we were in Tanzania got a very good guide name called Omar but our Kenya and Masai Mara experience was horrible.
And when we were suppose to get AA Lodge at Ambosali National park, they gave one basic room where it was not a finished room with open nails and all, the beds were not even equipped with mosquito nets and my kids were bitten by at least 50 Mosquitos on that night.

Summary: Our experience in Tanzania is ok but definitely spoiled my Kenya experience.

I recommend you to avoid this company.

Reply from Terrain Tanzania Safaris
Reply from Terrain Tanzania Safaris
Posted on Aug 1, 2023

Your Masai Mara experience to me was a great one - you had a full day of game drive on day two from 8:00 to around 18:00, I remember to have spoken to you at exactly 17:47hrs and your reply was , can I call you in one hour? Still in a game drive.

The following day was a transit day and not a game drive day since you were to be at the border from 9:00Am, we have a shortcut route to get to the border but you insisted to cross through the reserve and delayed at the gate for 2hrs because our guide didn’t have these informations - yes I was not available (church) but my colleague Eric whom I gave you his contacts authorized and we paid for you to cross through the Reserve. While on transit through the reserve - it was another game drive which ended up with late arrival at the border.

Masai Mara to Serengeti NP via Isebania border we recommend clients to cross this border between 10:00hrs and 12:00hrs but you crossed the border at 15:45hrs because you insisted and extended a Game Drive in Masai Mara. I had to call and inform the incharge of Serengeti Gate on your late check-in to the Park, of course you arrived relatively late at the gate and after dark at the Camp.

On your last two days in Tanzania - I left my office work and took the responsibility to drive and guide you to Mt Kilimanjaro as part of your schedule, I wanted to find out if anything was wrong - but you seemed to be very happy.

Amboseli NP, we could not find rooms at AA both nights , I explained and we agreed to a different Camp of which you did not like, efforts were done and we moved you to AA second night. The rest of the accommodations were as per itinerary. THANKS.

Narmada Chitturi   –  
United States US
Visited: July 2023 Reviewed: Aug 5, 2023

Email Narmada Chitturi  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Narmada Chitturi and not that of SafariBookings.
Tanzania was great, Can not recommend them for Kenya.
3/5

It was a great time in Serengeti and entire Tanzania, The crew in Tanzania took really good care of us, If i need to review just Tanzania I can give 5/5 rating.
In Kenya we did our game drives with one of their partner company and Not a good experience.

For Tanzania: 5/5 rating
For Kenya : 1/5 rating.

Linda   –  
United States US
Visited: August 2019 Reviewed: Apr 1, 2023

Email Linda  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of Linda and not that of SafariBookings.
George is fabulous! You’re in great hands with him!
3/5

George is fun! He knows everything there is to know about the animals, the flora & fauna, the people and hoe to make things happen! Knowing where the big 5 hang out is essential! ! He’s organized, knowledgeable but his personality improves every moment of every day! I’ve been on many tours, in many countries but George Killas is the best! You will love it!

Elena   –  
Germany DE
Visited: February 2024 Reviewed: Mar 15, 2024

Email Elena  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Service, flexibility, attention to detail and commuted to the guest experience
5/5

I can only recommend choosing Terrain Tanzania. I travelled with my mother and Brother and we were very happy with everything. I had inquired about a dozen operators before and not only was Terrain Tanzania the best value for money but also George was the most responsive and adapted the tour to our needs and wishes. We went for a mid-range safari but it honestly felt like a luxury vacation. We had the special request of organizing a cross-border safari because I wanted to include Kenias Amboseli Park in the itinerary for the views of Mount Kilimanjaro. Most tour operators declined this request from the beginning but Terrain Tanzania was happy to organize this as well. We were very happy with our tour guides as well who were knowledgeable and super nice. It quickly felt more like traveling with a friend instead of a stranger. I’m glad we chose Terrain Tanzania and would recommend anyone to do the same!

Wendy   –  
United States US
Visited: January 2024 Reviewed: Jan 7, 2024

Email Wendy  |  35-50 years of age  |  Experience level: first safari

What an amazing trip!!!
5/5

Overall, the trip was amazing and unforgettable. George helped set up a custom itinerary where we flew in from Dar Es Salaam into Serengeti and met up with our tour guide, Dallas. We visited Ngorogoro Crater, Lake Manyara, and Tarangire. Dallas was very accommodating and did an amazing job as our guide. We couldn’t have asked for a better trip.

David   –  
Austria AT
Visited: December 2023 Reviewed: Dec 26, 2023

Email David  |  35-50 years of age  |  Experience level: 2-5 safaris

Very helpful and competent tour guide!
5/5

The operator was available every time on whatsapp and phone when there were questions about our tour. The pic up as well as from the hotel as from Arusha airport was perfect. The payment was some prepay and the rest during the tour. Our tourguide Dallas was a really competent guy, who explained a lot about the country, the life and the animals there. He made our experience really great!! He also stopped at some museums to show us the Tanzanian culture. We would recommend terrain tanzanian safari to everyone and if we come back again we would book via them again.

Mary Cerrato   –  
United States US
Visited: November 2023 Reviewed: Dec 10, 2023

Email Mary Cerrato  |  50-65 years of age  |  Experience level: first safari

Amazing!!
5/5

The safari exceeded our expectations in every way possible.....Everybody was so friendly ...l can't thank you enough for making our trip to Africa so memorable .The accommodations could not have been better.exceeded our expectations...
Absolutely Amazing!!!

Sebastian   –  
United States US
Visited: October 2023 Reviewed: Nov 22, 2023

Email Sebastian  |  20-35 years of age  |  Experience level: first safari

Well organized, great communication, great flexibility, safe and informative
5/5

Basics:
4 people, 11 day/10 night, mid-level, Toyota Land Cruiser, private, cost=below average for same accommodations and itinerary

Itinerary:
Nairobi to Arusha, through Amboseli, Lake Nakuru, Lake Naivasha, Masai Mara, Lake Victoria, Serengeti, Ngorongoro Crater, Lake Manyara, Tarangire

Tour company:
From the early stages, I worked with George Killas to build what we thought was the most ideal itinerary. He was very flexible, and patient with our many requests and questions. He was able to help meet our budget, and yet ensure we are comfortable on the trip. For anybody new to a safari, I do want to strongly encourage trying to book a guide that uses a 4x4 Land Cruiser. You will be thankful!

Because we went to both Kenya and Tanzania, we actually had two different tour guides/companies with a hand-off at the border. George handled these logistics with a partnering firm from Kenya. This can obviously have advantages and disadvantages, but it was seamless for us as the client.

Mid-level lodging was actually really great. All the places we stayed at were clean, safe, and beautiful. The two camps inside Masai Mara, and Serengeti were less luxurious (still very nice), but these are also the most expensive since they are inside the parks. The food everywhere was included, either through the hotels, or funded by Terrain Tanzania, and all of it was really good. Cold drinks were always available in the car, which was very welcome.

Both tour guides we had were very good: (Dminick in Kenya & Benjamin in Tanzania). They both listened to our requests and interests of animals we wanted to see, they adopted their itinerary, and they were knowledgeable about the animals, the culture, & the landscape. We really appreciated it when they would talk to other drivers as we drove by or use the radio to get information about where to find some of the more unique animals. We appreciated the guides making the most of our safari, by starting the day early and ending late, by searching for animals, and by visiting points of interest. These are long days for them, and they always maintained a positive and professional attitude.

Overall, our experience was amazing! We did not expect to see as many animals as we did! Of course wildlife spotting is very luck dependent, and no tour guide or tour company should ever be held responsible for your luck. That being said, we were very happy with everything that Terrain Tanzania Safaris organized. There are many companies out there, and it can be hard to compare them, but I would strongly recommend anybody to George's company.

Pat   –  
United States US
Visited: October 2023 Reviewed: Nov 21, 2023

Email Pat  |  65+ years of age  |  Experience level: first safari

Terrain Tanzania Safari is a great Safari operator.
5/5

We had the best Safari with Terrain Tanzania Safaris. We rarely had to wait to see animals on our game drives. We saw the Big Five plus so many others and photo ops galore including iconic photos with animals and landscape photos of sunsets or sunrises with animals or acacia trees. If I were asked by a friend what company to go with I would whole heartedly recommend Terrain Tanzania Safari. My family and friends were in awe of my photos. That was thanks to George and his eagle eye.

Judy   –  
United States US
Visited: October 2023 Reviewed: Nov 13, 2023

Email Judy  |  65+ years of age  |  Experience level: 2-5 safaris

Fantastic, knowledgeable. Curteous, helpful,charming and a complete gentleman.
5/5

Definitely the trip of a lifetime! I was fortunate enough to find George Killas, owner of Terrain Tanzania Safaris and after many discussions on WhatsApp i booked an 18 day semi private all inclusive trip to Kenya and Tanzania. It was considered a luxury tour and it definitely was. The hotels were modern and lovely 4 star as well as the lodges and amazing Tent cabins in the bush. In fact, i was able to get one of the best 1 hour massages ever in my tent. Food was included, 3 meals a day and was always good. George took care of all arrangements and then some. He was always available and helpful day and night. Our safari vehicles were very comfortable and one even had a refrigerator for cold drinks..a major plus in the bush.
Not only did we see the big 5 a number of times but lion families, baboon families, elephant families, cheetah brothers, and due to our eagle eyed driver, Juma, we found a leopard sleeping on a branch in a tree!!! Amazing how close we got to her. I could count the whiskers on her face! All of our drivers were amazing. Ours was a very long and expensive trip but worth every penny. Truly was able to enjoy every moment and experience. I highly recommend Terrain Tanzania Safari company and George Killas who can customize a fantastic safari experience to fit your schedule and budget. He is very accommodating and easy to work with. You can also experience a trip of a lifetime.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 32
  • 4 star 0
  • 3 star 2
  • 2 star 0
  • 1 star 1
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