Reviews

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Grace Beth Tracy   –  
United States US
Visited: January 2023 Reviewed: Jan 26, 2023

Email Grace Beth Tracy  |  20-35 years of age  |  Experience level: 2-5 safaris

A lifetime African Experience
5/5

Me and my sister planned to go for a trip to see the gorillas, visit the Murchison falls and also see tree climbing lions. We did a search on internet and zeroed it down to Primate safaris. The whole team was really helpful especially Reagan we got in touch with and exchanged emails he was really informative, friendly and flexible. Andrew our guide was really friendly and patient with us when we wanted to spend more time during the game drives. We really enjoyed the trip and would recommend the company again.

Pascal   –  
France FR
Visited: November 2023 Reviewed: Mar 3, 2024

Email Pascal  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Pascal and not that of SafariBookings.
Very unpleasant experience - I was charged twice for the trip
1/5

I used this company for a gorilla trip for myself and two members of my family.
I put a downpayment of $1966 in September using Pesapal, and then a week before the safari I wired $1890 to the company's bank account.
The company took us on the trip, which was fine, but they claimed that they hadn't received that last payment; on the last day, before agreeing to take us back to Kampala they forced me to pay $1890 by credit card, with the promise that the money would be refunded once the wire occurred.
Once back home I obtained all the necessary document from my bank proving that the money had indeed been transferred, but never heard back from Primate Safaris and never got the refund...
This is clearly extortion - I would not have written such a review if I had seen an attempt on their part to fix the situation with their bank

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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