Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 39
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-3 of 3 Reviews
Elena   –  
Greece GR
Visited: October 2023 Reviewed: Oct 9, 2023

Email Elena  |  20-35 years of age  |  Experience level: first safari

Good experience, excellent Safari driver/guide
4/5

Good services by kilipath african safari.
We had a 3 days safari trip flying in and out from zanzibar. They arranged our flights as well, however if flying domestically you need to be careful with timing as there are many delays.
The communication prior to booking was excellent. Felix was really helpful, quick in replying, and explaing every detail.
Our safari driver-guide was Lu, and he was excellent!! You would be lucky to have him.
We spend 1 day in Tarangire national park, 1 day in Ngorongoro and 1 day in Materuni waterfalls and village. Great experiences all of the days, we got the chance to see all of the animals that we were expecting to see.
However, we had some inconveniences. The last day it was planned to have the trip with a different driver, and he was 40 min late to pick us up from the hotel. During these 40 min we couldn't rich out to anyone from the office. This delay cost us for the remaining time of the trip, as our sceduled (domestic) flight was also changed to 1 hour earlier. To that end, we were a bit in a rush during our Materuni visit.
Another unfortune remark is that even if it is mentioned in their website that the bank charge is 3,5% and that is the amount we were charged while paying (online) the 10% of the money upfront, when we started the safari and we payed the remaining amount (by credit card) they charged us 4% extra without really explaining why. The 4% was calculated and added in the payable price, not as an automatic charge by the bank in the transaction.
As a tip, ask to start from Arusha really early in the morning if going for safari to any of the national parks. We were picked the first day at 08:00 o'clock in the morning, but it would have worked much better if we were picked an hour or 2 earlier.
All in all, we had a great experience as our safari guide was really really good!

Reply from Kilipath African Safari
Reply from Kilipath African Safari
Posted on Oct 24, 2023

We appreciate your feedback regarding your recent safari experience with Kilipath African Safari and would like to address your comments and concerns.

It's wonderful to hear that you had a great experience during your 3-day safari trip and that our safari driver-guide, Lu, made a positive impression. We'll be sure to pass on your kind words to him. It's always a pleasure to hear about the enjoyable experiences our clients have in Tarangire National Park, Ngorongoro, and Materuni Waterfalls and Village, including the successful animal sightings.

Regarding the inconveniences you encountered during your trip, we apologize for the delay on the last day and the difficulty in reaching our office. We understand the importance of punctuality and clear communication and will work to ensure a smoother experience for future travelers.
we would like to address the point you raised in your initial message. We understand that you mentioned our machine incurring a 4% surcharge imposed by the government for card payments. It's great to clarify that this surcharge is not an additional fee charged by Kilipath African Safari, but rather a government-mandated fee. We offer multiple payment options to accommodate our clients' preferences, including card payment with the 4% government surcharge, payment via a provided link with a 3.5% surcharge, bank transfer, and cash payment.
Your feedback is essential in our ongoing commitment to providing the best possible services. We hope to have the opportunity to host you on another adventure in the future.

Mel   –  
Germany DE
Visited: July 2023 Reviewed: Jul 28, 2023

Email Mel  |  35-50 years of age  |  Experience level: 2-5 safaris

Family Safari Adventure
4/5

We had the pleasure to enjoy a 7 day long safari to the hot spots of Eastern Africa‘s wildlife. The tour organizer in this case was Kilipath. They are operating with guides and chefs ( cook) as we decided to go on a shared safari. We highly recommend Peter as the best driver and his lovely chef de cuisine David. David is the world class cook. We enjoyed fantastic fresh meals three times a day along the safari. The only part I would like to mention as a consideration in case you choose the budget package as we did, the Arusha Inn Hotel is a place I would not recommend to stay.

Weli   –  
Malaysia MY
Visited: January 2023 Reviewed: Feb 13, 2023

Email Weli  |  under20 years of age  |  Experience level: first safari

Amazing tour with awesome guide and cook
4/5

What an amazing safari! We had the time of our lives in the national parks, especially in Serengeti! Seeing basically every single animal living there and most of them up close and/or several times! Our guide Mudy was very knowledgeable, super helpful and had amazing insights, even showed us the migration of Wildebeests! Every single day was worth it and absolutely wonderful and magical! We also had very good food, big shoutout to Luca, our cook, who spent a lot of time preparing amazing food for all the days!
Also Kolpath safari helped us with taxi from and to the airport and hotel for free which was very nice!

Reply from Kilipath African Safari
Reply from Kilipath African Safari
Posted on Feb 15, 2023

we so much thanks Weli for your feedback

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 39
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 1
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