Reviews

Average User Rating
4.5/5

Rating Breakdown
  • 5 star 16
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 16 Reviews
David   –  
Kenya KE
Visited: April 2024 Reviewed: Apr 16, 2024

Email David  |  20-35 years of age  |  Experience level: 2-5 safaris

Authentic and reliable.
5/5

Gemfinders Safaris provided an unforgettable travel experience! From start to finish, their team was incredibly professional and accommodating. The itinerary was well-planned, offering what we wanted. Our tour guide was knowledgeable and ensured everyone felt safe throughout the safari. The meals exceeded our expectations. They go above and beyond to create memorable journeys for their clients. I highly recommend them to anyone looking for a fantastic travel experience!"

Devi   –  
Netherlands NL
Visited: April 2024 Reviewed: Apr 16, 2024

Email Devi  |  50-65 years of age  |  Experience level: first safari

Trust, quick reply and friendly
5/5

Dear Habil,

We couldn’t imagine a better guide than you. We really enjoyed during our two days safari trip.
You were always friendly and have a positive energy. You are a very good driver too, this you need for the whole safari trip. You knew the roads and routes in the park, what helped to enjoy more. You were always on time and despite of some very difficult roads, you were always trying to find the spots. Thank you so much.

Also my thanks to Bridget. You replied so quickly with all our questions, always kind and you did your most best to arrange our trip in one day what is really unbelievable.

It was our first time and we had to do a lot of research. Mostly every agency advice a two night tour. We didn’t had that time. But in two days/one night we saw the most beautiful animals from the park. In our believe we had the best price, value and experience we could get. We would recommend the private tour, it was for sure the best choice we made.

AA Mara lodge was really beautiful, very natural and around the lodge we saw from near so many beautiful giraffes and zebras. Even better than in the park. The pictures on the website are different than the personal experience. It was more beautiful than the pictures. We liked our private lodge, clean, enough space and all for us with the private balcony. The lunch is a la carte and was more than good. The dinner is a buffet. The staff is also too kind.

Thanks so much to Gemfinders Tours and of course Habil for giving us this beautiful experience.

Kind regards,

Antonio & Soenita

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Apr 18, 2024

Dear Antonia & Soenita

Thank you for your honest and positive review on the safari we arranged for you. You were cooperative as well that is why it was so much easier to make the plans in one day. Thank you and we are look forward to serving you again in future.

John Chave   –  
Belgium BE
Visited: March 2024 Reviewed: Mar 29, 2024

Email John Chave  |  50-65 years of age  |  Experience level: first safari

Excellent service for an unforgettable experience
5/5

Gemfinders provided our family of five with a thoroughly enjoyable and memorable tour. The organisation worked perfectly , Gemfinders was helpful and responsive from the initial enquiry.
Our guide Habil provided expert knowledge of the park and the animals, and his patience, helpfulness and good humour throughout made the experience extra special.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Mar 31, 2024

Dear John,
Thank you for your honest and positive review on the safari we arranged for you. We are looking forward to serving you again in future.

Vicky   –  
China CN
Visited: February 2024 Reviewed: Feb 23, 2024

Email Vicky  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent safari tour
5/5

We had very good time with Gemfinders Tour in Masai Mara. Before we departure, the agency are very responsible and helped with all the questions we have in details. Our guide Habil was a very nice and reliable person, we like him so much!!! He was glad to share every interesting thing with us and make our tour very enjoyable. Even something wrong with the car, Habil tried his best to make us have the most fun in our tour and THANKS Habil a lot!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Feb 24, 2024

Dear Vicky,
Thank you for your honest and positive review on the safari we arranged for you and we are happy that you got to enjoy the safari despite the minor issue with our Van. We are looking forward to serving you in future.

Debapriya Ghosh   –  
India IN
Visited: February 2024 Reviewed: Feb 11, 2024

Email Debapriya Ghosh  |  20-35 years of age  |  Experience level: first safari

He was excellent and very accommodating.
5/5

I recently went on a 2-day Masai Mara trip arranged by Gemfinders, and it exceeded my expectations! Our driver/guide Haojish from Gemfinders was exceptional, going above and beyond to ensure we saw as many animals as possible in the national reserve. He was incredibly helpful, kind, and accommodating throughout the journey. I had a fantastic overall experience and would highly recommend it. The only minor downside was the limited electricity supply at the camp, which wasn't mentioned in the itinerary. A heads-up about this would have been appreciated.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Feb 16, 2024

Dear Debapriya,
We are happy that we were able to meet and exceed your expectations and we sincerely apologize for the electricity issue experienced at the camp. Thank you for trusting in us and for your cooperation and we look forward to making other safari arrangements for you in future.

Alexandra *****   –  
United States US
Visited: January 2024 Reviewed: Jan 31, 2024

Email Alexandra *****  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Maasai Mara trip!
5/5

Great safari. Saw all the big 5, and stayed in excellent accomodation. Livingstone was a fabulous, fun and interactive guide!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Feb 1, 2024

Hello Alexandra
Thank you for your review on your recent safari with us.
We really appreciate your comment on our services and the fact that you enjoyed your Kenya safari, this means a lot to us. We are looking forward to serving you in future.

Joseph   –  
United States US
Visited: January 2024 Reviewed: Jan 4, 2024

Email Joseph  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible Tour, I highly recommend using them!
5/5

The tour company was very informative answering all of questions when we were booking, we had an incredible experience, our guide went above and beyond to give us the best experience possible!

Giovanni   –  
Italy IT
Visited: October 2023 Reviewed: Nov 10, 2023

Email Giovanni  |  20-35 years of age  |  Experience level: first safari

Amazing Masai Mara experience
5/5

Gemfinders Safari was an exceptional tour operator, since the beginning, it was easy to communicate via WhatsApp for updates. Then our driver came to pick us up (perfectly on time and right at our door) and took us from Nairobi to Masai Mara, with a couple stops on the route to take breaks and pictures. When we arrived at Enchoro wildlife camp, we were welcomed by the host. The activities that we did, such as the visit to the Masai village and the game drive were perfectly organized and we had the chance to see 4/5 of the Big Five thanks to our guide, Kelly, which was extremely helpful and available. Overall, we had an amazing experience both with Gemfinders Safari and at Enchoro Camp. We do recommend it!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Nov 10, 2023

Dear Giovanni, we appreciate your honest review on the safari we arranged for you and we are glad you & your friends enjoyed it. Thank you for trusting in us and for your cooperation and we look forward to making other safari arrangements for you in future.

Luis Montoya   –  
Colombia CO
Visited: September 2023 Reviewed: Oct 16, 2023

Email Luis Montoya  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

We had an amazing experience, we were able to see the wildebeest migration, we saw lyons, elephants, and ton of more animals, also, Musa was an amazing guide 10/10.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Oct 18, 2023

Hello Luis and thank you for your review on your recent safari with us.
We really appreciate your comment on our services and the fact that you enjoyed your safari to Masai Mara, this means a lot to us. We are looking forward to serving you in future.

Warm Regards.

Ying   –  
China CN
Visited: August 2023 Reviewed: Sep 4, 2023

Email Ying  |  20-35 years of age  |  Experience level: first safari

positive communication, reasonable itinerary planning, good experience
5/5

We made a customized safari trip, and the safari itinerary was very reasonable. We experienced the places we wanted to visit and the hotels we wanted to stay in. We only didn't see the leopard in the big five, leaving a little regret. Although there were some problems during the trip, the staff had active communication to help solve them, which would not affect the experience of the whole trip. This safari was a great experience. It was unforgettable.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Sep 23, 2023

Hello Ying and thanks for your honest review,. We really appreciate your comment on our services and the fact that you enjoyed your 9 Day safari in Kenya, we are sincerely sorry you didn't have a chance to see the leopard, they are now one of the endangered species. We are looking forward to serving you in future.
Kind regards

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 16
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 1
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