Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 41
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 47 Reviews
Sofia   –  
Poland PL
Visited: October 2025 Reviewed: Oct 21, 2025

Email Sofia  |  35-50 years of age  |  Experience level: first safari

Highly recommend - a great safari experiance
5/5

If you're looking for a private safari, mid budget, for two people I would highly recommend Gemfinders Tours and Travel. Our game guide and driver Lawrence was excellent. He knew exactly where to drive to find all the animals. We managed to really explore all the national parks we visited - Masai Mara, Lake Nakuru and Amboseli. I really appreciated that our driver Lawrence was not so much "in your face" - attentive but not overbearing.

We stayed in three places:
Flair Camp Experiences - a basic camp, the tent was very clean, beds comfortable, tasty food with a lot of variety, some trouble with hot water, so have some wet wipes with you, wifi in the common area;
Buraha Zenoni Hotel & Resort - a western style hotel, with pool and wifi in the rooms;
Little Amanya Camp - again a basic camp with amazing views of Mount Kilimanjaro, clean tent with comfy beds and a sofa, the bathroom is open roof, so you can shower under the stars, the food is basic but tasty, wi-fi in a common area, but it reached our tent.

All in all, the safari and accommodation was great.

Two issues - first with the Masai village. I had a feeling it would be uncomfortable and we would be pressured into buying things and unfortunately it was exactly that. So if you don't want to be guilt tripped into buying some arts and crafts, then perhaps skip the village altogether. Second thing, the places that our driver recommended for souvenirs were seriously overpriced. One thing I bought, after haggling, was half the price at the airport shop, which is usually the most expensive. So that shows you how overpriced those shops along the way are. So wait to get to Nairobi, many things are cheaper there, even at the airport.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Oct 22, 2025

Thank you so much for taking the time to share your detailed feedback and for choosing Gemfinders Tours and Travel for your safari adventure. We are truly delighted to hear that you had a memorable experience exploring Masai Mara, Lake Nakuru, and Amboseli with us.

We're especially glad to know that Lawrence, your driver and guide, helped make your trip enjoyable with his knowledge, professionalism, and friendly approach. We'll be sure to pass along your kind words to him — he'll be thrilled to hear them!

We also appreciate your honest feedback regarding the accommodations and experiences. While we're happy that you found the camps clean, comfortable, and with good food, we understand that there were some minor inconveniences, such as hot water availability and wifi connectivity. Please be assured that we are taking these comments seriously and will work closely with our accommodation partners to ensure improvements are made for future guests.

Regarding the visit to the Masai village and the shopping experience, we sincerely apologize for any discomfort or pressure you felt. We strive to provide authentic cultural experiences without making our guests feel obliged to make purchases. We are actively reviewing how we present and arrange these visits to ensure they are more relaxed and enjoyable for everyone. Additionally, we’ll be more mindful in our future recommendations for shopping to ensure transparency and fairness in pricing.

Your feedback is invaluable to us as we continually aim to improve our services. We’re truly grateful for your recommendation and hope to have the pleasure of welcoming you again in the future for another unforgettable journey.

Ollie   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 18, 2025

Email Ollie  |  20-35 years of age  |  Experience level: first safari

Patient, friendly, organised, effective
5/5

Highly recommended! Lawrence was a thoughtful, friendly, and patient guide, taking note of my interests and going out of his way to meet my needs. I got to see everything I was hoping for - with enough time at each stop and while learning plenty along the way.

Tracy, who arranged the trip, was extremely helpful and responsive, too. The whole process was seamless, conducted over WhatsApp for maximum efficiency.

Thank you, both - I hope to return for a longer trip soon!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Oct 21, 2025

Thank you so much for your lovely feedback! We’re delighted to hear you had such an enjoyable experience, and it’s great to know that our efforts helped make your trip special. We're also pleased that the planning process went smoothly and was convenient for you.

It was a joy to have you with us, and we’d be happy to welcome you back for a longer stay next time. Wishing you safe and happy travels until then!

Josh   –  
United States US
Visited: October 2025 Reviewed: Oct 14, 2025

Email Josh  |  20-35 years of age  |  Experience level: first safari

Highly focused on delivering the best client experience
5/5

Gemfinders one-day safari from Nairobi is a great option for anyone looking for a short but impressive tour of Amboseli. This tour was a great value and Gemfinders provided an excellent experience with tailored routing and a dedicated visit to the lodge for lunch. Would highly recommend consulting Gemfinders for your trip.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Oct 15, 2025

Thank you so much for your kind words and recommendation. We’re delighted to hear you enjoyed your Amboseli day safari and appreciated the personalized experience. It was a pleasure hosting you, and we look forward to planning more memorable adventures with you in the future.

Shane   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 12, 2025

Email Shane  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing!
5/5

When planning my safari I contacted three different tour operators. From the outset, the service offered by Venessa at Gemfinders really stood out both in the quality of the quotation and the responsiveness to my questions. Venessa was always friendly and patient in tweaking the itinerary until I was completely happy with it.

The safari itself exceeded all expectations. The accommodation used was just perfect and our guide Dennis was friendly and knowledgeable. In four days we visited Amboseli, Tsavo West and Tsavo East, and it was worth visiting all three of them as the landscapes are very different in each one. Amongst many incredible wildlife encounters, seeing an elephant pass close to our balcony at Man Eaters Lodge was an absolute highlight. Thank you Venessa and Gemfinders!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Oct 14, 2025

Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you had such an amazing experience exploring Amboseli, Tsavo West, and Tsavo East with us. It was a real pleasure helping you plan your safari, and we’re so glad that both Dennis and the lodges made your trip memorable.

Moments like the elephant encounter at Man Eaters Lodge are what make safaris truly special! 🐘
We really appreciate you choosing Gemfinders and hope to welcome you back for another adventure in the future.

Wendy   –  
United States US
Visited: September 2025 Reviewed: Sep 27, 2025

Email Wendy  |  50-65 years of age  |  Experience level: over 5 safaris

Exceptional visit to Nairobi Natl Park and Karen Blitzen Museum
5/5

Our guide, Lawrence, went over and beyond to make certain we saw and experienced the things that were most important to us. He delivered! He is very knowledgeable, answered all our questions(animals, culture, family, etc), and even extended our tour so we didn’t miss anything. Five+ stars for Lawerence!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Sep 29, 2025

Thank you so much for your wonderful feedback! We’re thrilled to hear that Lawrence made your safari unforgettable by going above and beyond. He truly loves what he does, and it shows! We’ll be sure to pass along your kind words to him. Your 5+ star review means a lot, and we can’t wait to welcome you back for even more adventures!

Shinali   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 23, 2025

Email Shinali

It was so easy to communicate and plan our safari exactly how we wanted.
5/5

There was nothing we could fault from start to finish. The communication throughout the booking process was very easy with quick responses. We were going back and forth quite a bit to ensure the package worked for us but at no point did anyone make us feel like we were too much hard work. Everyone involved was great from transfer drivers to our safari guide. Definitely worth paying the price for as it definitely was to a high standard. The tour itself was beyond brilliant. Our tour guide Sammie was such a pleasure to be around. He had so much knowledge about everything and found so many animals for us to see. He was always on time and ready to start the day and gave us the best time we could have asked for. He knew his way around the park and always made us feel comfortable. Would definitely 100% recommend and would use ourselves if we planned this trip again!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Sep 26, 2025

Thank you so much for your kind words and detailed feedback. We’re delighted to hear that everything went smoothly from start to finish and that you felt well taken care of throughout your safari. It’s wonderful to know that Sammie and the entire team made your experience so memorable, we’ll be sure to share your appreciation with them.

Your recommendation means a lot to us, and we’d be honored to host you again whenever you plan your next adventure.

Rachael   –  
Kenya KE
Visited: March 2025 Reviewed: May 4, 2025

Email Rachael  |  20-35 years of age  |  Experience level: 2-5 safaris

Timely and Value for money
5/5

My safari with Gemfinders Safaris to Samburu and Meru National Parks was an unforgettable adventure. Samburu impressed me with its stunning dry landscapes and rare wildlife like the reticulated giraffe and Grevy’s zebra, while Meru offered a peaceful, green escape full of animals and history. The contrast between the two parks made the journey diverse and exciting.

Gemfinders Safaris made everything seamless — from well-planned itineraries to knowledgeable guides who knew where to find the best sightings. Their attention to detail and personalized service truly elevated the whole experience. I highly recommend exploring both parks with Gemfinders for an authentic and memorable Kenyan safari.

Irene   –  
Kenya KE
Visited: March 2025 Reviewed: Apr 15, 2025

Email Irene  |  20-35 years of age  |  Experience level: 2-5 safaris

Professionals
5/5

My safari with Gemdinders was the best. I would recommend and do a safari would them next time.
Thanks to Brian and team

Ian   –  
United Kingdom UK
Visited: March 2025 Reviewed: Mar 24, 2025

Email Ian  |  35-50 years of age  |  Experience level: over 5 safaris

Exceeded expectations
5/5

Amazing trip of a lifetime, the team was very supportive in helping define the perfect trip and flexing as opportunities became available.

Exceeded all expectations

Alemwa   –  
Kenya KE
Visited: February 2025 Reviewed: Mar 12, 2025

Email Alemwa  |  20-35 years of age  |  Experience level: 2-5 safaris

I recommend
5/5


I traveled to Masai Mara with Gemfinders Safaris, and they were incredible, delivering everything as promised. Our guide, Kim, was outstanding. While we didn't spot all of the Big Five, that's completely understandable. I highly recommend Gemfinders Safaris.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 41
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1
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