Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 70
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 77 Reviews
Lukas   –  
Germany DE
Visited: May 2026 Reviewed: May 28, 2026

Email Lukas  |  20-35 years of age  |  Experience level: first safari

Awesome expierience
5/5

Nicely structured Tour with one Highlight After another.
Had the best Tour Guide (Lawrence), who was very Kind, Funny and had a Lot of interesting Facts to Tell.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on May 28, 2026

Thank you for choosing Gemfinders! We’re thrilled you enjoyed an adventure filled with unforgettable highlights, amazing wildlife moments, and great memories along the way.

It was a pleasure hosting your safari, and we look forward to welcoming you back again for another incredible adventure in Kenya! 🦁✨

Lotta   –  
Germany DE
Visited: May 2026 Reviewed: May 27, 2026

Email Lotta  |  20-35 years of age  |  Experience level: first safari

Absolutely Amazing!
5/5

Our safaritrip with gemfinders was absolutely Amazing! Our tour Guide Lawrence was the best! He took us to the best places in the nationalparcs, so we could See a Crazy amount of animals close up, and taught us everything about Those animals and a lot about Kenia and it’s Culture itself. We couldn't have wished for a better first safari. It was the best Trip ever!
Thank you Gemfinders and Thank you Lawrence for this Crazy last week:)

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on May 28, 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that your first safari was such an amazing and unforgettable experience.It’s great to know you enjoyed the incredible wildlife sightings, the guiding experience, and learning more about Kenya’s culture and wildlife along the way. Creating memorable adventures like this is exactly what we strive for.

Thank you again for choosing Gemfinders, and we truly hope to welcome you back for another safari adventure in the future!

Lukas   –  
Germany DE
Visited: May 2026 Reviewed: May 27, 2026

Email Lukas  |  20-35 years of age  |  Experience level: first safari

You get everything you might want for your safari experience
5/5

- best tour guide/driver you might want
- great driving skills
- great sense for good spots with animals
- well planed route (overall)
- helpful and nice support before and during the safari from safari, besides guide

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on May 28, 2026

Thank you so much for your kind words and amazing feedback! We’re delighted to hear that you had such a great safari experience with us.

It’s wonderful to know that you enjoyed the guiding, driving, wildlife spotting, and the overall organization of the trip. Creating smooth, memorable, and exciting safari adventures for our guests is always our goal, so your feedback truly means a lot to us.

Cora   –  
Germany DE
Visited: May 2026 Reviewed: May 27, 2026

Email Cora  |  20-35 years of age  |  Experience level: first safari

A Dream came true
5/5

We booked the Gemfinder Tour starting with Massai Mara, over to Lake Nakuru and then Amboseli. Tracy organzided everything really well and was super available at any time for any question.
Our Guide Lawrence made sure we had THE BEST possible Safari anybody could as for. He was not only patient with us, he also made sure we could see all animals very close but also safe. He always knew what the animals next moves is going to be and made sure to wait or to leave at the right time!
Thank you so much, we will see you again for a Leopard Tour!

Nayana   –  
United States US
Visited: April 2026 Reviewed: May 26, 2026

Email Nayana  |  20-35 years of age  |  Experience level: first safari

Both Lawrence and William were amazing and very knowledgable!
5/5

Our group of 9 planned our entire 4-day trip with Gemfinders Tour and Travel, and it was an absolutely wonderful experience from start to finish.

From the moment we arrived at Nairobi airport, we were warmly welcomed by Lawrence and William, who took great care of us throughout the entire trip. Their kindness, professionalism, and knowledge truly made the experience unforgettable.

We visited the Maasai Mara National Reserve, Nairobi National Park, and the Giraffe Centre — all of which were incredible experiences. Every part of the journey was smooth and enjoyable, from the airport transfers to the long drives between Nairobi and Maasai Mara, as well as the game drives themselves.

Lawrence and William went above and beyond to make sure we were comfortable and having a great time, and their expertise added so much value to our trip.

I highly, highly recommend Gemfinders Tour and Travel to anyone planning a trip to Kenya!

Roopa Kodur   –  
United States US
Visited: May 2026 Reviewed: May 5, 2026

Email Roopa Kodur  |  50-65 years of age  |  Experience level: first safari

Seamless Organization of logistics
5/5

Our family trip to Masai Mara safari with Gemfinders Safaris was excellent. From detailed itinerary at booking time to the actual trip everything went smoothly. Our Safari tour guides Lawrence and William were very professional and friendly. They showed up on time, were on top of things, exhibited impressive knowledge of the wildlife and knew spots to take us to. We got to see a lot of animals and over all extremely happy with our trip/ experience. I would highly recommend gemfinders safari to anyone looking for a safari trip in Kenya.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on May 6, 2026

Thank you for your wonderful feedback! We’re glad you had a great experience, and we’ll be sure to pass your kind words to Lawrence and William.

We appreciate your recommendation and hope to host you again soon!.

Cara   –  
Canada CA
Visited: April 2026 Reviewed: Apr 27, 2026

Email Cara  |  35-50 years of age  |  Experience level: first safari

Lawrence was knowledgeable and relaxed and worked to help us have the best experience.
5/5

Lawrence provided great service and communication during our tour. He consistently showed up on time and provided interesting, helpful, often humourous info about the geography, animals, plants, and birds. We saw so many different animals and birds at Lake Naivasha and Lake Nakuru. Lawrence was kind and thoughtful about making our tour memorable and meaningful, down to the type of music he chose while driving. We got great value for the price- I'm very satisfied.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Apr 28, 2026

Thank you so much for your wonderful feedback,,,we’re delighted to hear you had such a memorable experience and that Lawrence made it even more special with his knowledge and thoughtful service.
We truly appreciate your kind words and are glad you enjoyed great value,we look forward to welcoming you again!

Mwikali   –  
Kenya KE
Visited: April 2026 Reviewed: Apr 27, 2026

Email Mwikali  |  50-65 years of age  |  Experience level: 2-5 safaris

Cibril, Mildred and Lawrence were organized , gave good advice on tour choices.
5/5

The team at Gemfinders office, especialy Cibril and Mildred are very friendly. They provide information in a timely manner, and follow up to make sure all is well during the tour.

Our tour guide, Lawrence is very knowledgable , calm and friendly. During the tour he was keen to select road routes that ebabled us see more along the road, while still avoiding road snarl ups.

Lawrence has passion for wild life and skill for tracing their habitat. My highlight was being so close to the live lions!

Lawrence: is steady on the wheel and we is well conected with local tourist facilities.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Apr 28, 2026

Thank you so much for your kind and detailed feedback . We’re truly glad you had such a great experience with our team, and we’ll be sure to share your appreciation with Cibril, Mildred, and Lawrence.
We’re especially happy you enjoyed the wildlife sightings and felt well taken care of throughout your tour!

Marine   –  
France FR
Visited: April 2026 Reviewed: Apr 26, 2026

Email Marine  |  20-35 years of age  |  Experience level: first safari

Reactive
5/5

It was such a fun and memorable day, made even better thanks to Duncan. His smooth driving, thoughtful guidance, and genuine kindness really stood out. I was amazed to see so many elephants — it was truly impressive!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Apr 28, 2026

Thank you so much for your lovely feedback . We’re delighted to hear you had such a memorable experience, and that Duncan made it even more special with his care and guidance. We’re also glad you enjoyed the incredible elephant sightings .We truly appreciate your kind words and look forward to hosting you again for another amazing adventure!

Daniel   –  
United Kingdom UK
Visited: March 2026 Reviewed: Apr 7, 2026

Email Daniel  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Daniel and not that of SafariBookings.
Initial reasonable price comes at a cost - an uncomfortable experience
3/5

Pre-trip communication was top notch from Tracy.

As expected on any and all safaris in the Masai Mara / Serengeti - we saw everything we expected to (except Rhino) - but that's a given, that's why people travel from all over the globe to this place. So I'll not focus on what we saw but the rest of our experience.

The cost of the safari which included a one night stay in a camp site near the Masai Mara was about $1560 for 3 people.
I initially thought the price was reasonable, but the quality of the vehicle was really poor (super uncomfortable, poor leg room, leaked / poured water when raining in multiple places simultaneously) and the camp site was awful (food, bed comfort, service - all of it).

Whilst the driver / guide was friendly and somewhat knowledgeable, we did have to hold him to account a few times. E.g. he told us to have breakfast in the campsite at 0530 ready to leave at 0630 (service is very slow so you do need to leave an hour for a greasy omelette). Half asleep we were there at 0530 and ready to leave 0625, which is when he strolls in and sits down to order his breakfast. We had to tell him "We're ready to leave, we were up at 0430 packing and here for breakfast an hour ago ordering and eating like you told us, but now you want us to wait an hour for you to order and eat? No, not happening sorry, let's go". This kind of attitude just sours the experience, although he took this well without complaint / attitude, it's just unnecessary. Be professional and remember this is a once in a life time experience for most.

Given how affordable both accommodation and vehicle hire is in Kenya (especially in low season when we went), I think $1500+ for a one night trip is too pricey. Had a more appropriate vehicle been provided, and had the accommodation felt less one star and more three star, I think it'd make a vast difference.
In a nutshell, I would not recommend this experience.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Apr 7, 2026

Thank you for your detailed feedback, and we sincerely apologize that your experience did not meet expectations.

We truly appreciate you bringing these issues to our attention. Please be assured that we are taking your comments seriously and will use them to make the necessary improvements.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 70
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 1
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