Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 62
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0

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Izzy   –  
Slovenia SI
Visited: September 2024 Reviewed: Oct 28, 2024

Email Izzy  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Izzy and not that of SafariBookings.
Very unprofessional and disruptive to mix different budgets (accommodations) in the same tour
3/5

So the feelings are mixed.
We did a 4 day safari with them, including Serengeti, Ngorongoro and Tarangire.

The driver David was very good and knowledgeable and we are really happy about him, his skills and the professionalism from his side. 10/10 for the driver himself.

Food was good (our chef was Richard). First night in a lodge was nice. Second night in Serengeti camp wasn't the best (facilities were super dirty and shower was only cold, but maybe also rain had something to do with it), but Ngorongoro camp was just lovely.

However, there were lot's of organizational issues that did significantly bother us.

What they did is they put 7 people from different companies and with different accomodations in the same vehicle - meaning that everytime everyone had to be delivered and picked up at a different location (sometimes literally 1 hour apart), so we lost a lot of time every single evening and then morning for pickups (things also didn't go so smooth with packing up) - very sadly on the account of our precious time for game drives (keep in mind that the best time to see animals is as early in the morning as possible). The 7th person was put in the last minute and so there wasn't any space left for our cook, which made it very inconvenient form him and us trying to find ways to get him to our destinations.

The driver wasn't really aware about plans of different people in our vehicle after the end of this trip - like that half of the group was supposed to continue the tour and that the rest were to go to the airport, and this wasn't communicated and caused some confusion, we also were not really sure about our luggage pickup (we were told to pack light and so we left half of the luggage at our hotel, to be delivered to the airport pickup on the last day).

So as said, the lack of organization did really bother us and we're not happy about this.

We've done many safaris elsewhere and nowhere in the world did "a sharing safari" mean different accomodations (but instead just a mixed random group of people, enjoying the same standard of the trip). I don't know how it seems to be the norm in Tanzania, as if everyone is doing it - we were joined by people from agencies like Serengeti African Tours and another company and they all said that they just share clients all the time.

Now I don't wanna be that "nothing was ok" person, but I just have to mention this -
we ran out of soda and wine on the second day (how can you promise wine, beer and soda with our meals and then provide only 1 bottle of wine for 7 people for 4 days?

The animals and the guide shed a nice light on the whole experience, but I have to say that organization-wise, this was by far the worst experience we've had in any safari. So my advice here seems to be - just take the cheapest tour as it obviously makes zero sense to pay more for a "preferably better company", or maybe make sure that people in your group will have the same standard or accommodations, to make things go smoothly.

Reply from Mellivora African Travels
Reply from Mellivora African Travels
Posted on Oct 30, 2024

Dear Jerneja,

Thank you for taking the time to share your detailed feedback on your recent Tanzania safari experience with us. We genuinely appreciate your insights and apologize for any aspects that fell short of your expectations.

First and foremost, we're delighted to hear that you enjoyed many positive aspects of your safari, including the incredible wildlife sightings, budget-friendly, delicious meals,comfort,good driver and guide also the cook.

However, we are equally concerned about the challenges you encountered, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable, and we are committed to address the issues you raised to enhance our services for future travelers.

We also understand your disappointment regarding the guide's approach of not being able to start with an early morning game drive. This is mostly because, with a shared safari, the itinerary is pre-planned and most of the time it is not guaranteed to start at dawn,Often 1hour late. However, with a private option, it is easy to customize and guarantee to start early morning.

Our sincere apologies for the discomfort caused by the sleeping bags. We are doing our best to ensure the quality of our equipment meets the highest standards. We also highly advise our future camping travelers to bring their own sleeping bags whenever possible.

Dear Jerneja, your feedback is invaluable to us, and we are committed to continuous improvement. We would like to extend our gratitude for choosing our company and we hope to have the opportunity to provide you and our future travelers with an enhanced safari experience in the future.

Wishing you wonderful future travels Rafiki!

Victoria   –  
Qatar QA
Visited: December 2025 Reviewed: Jan 6, 2026

Email Victoria  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Victoria and not that of SafariBookings.
Great 2-day safari but ruined by bed bugs in Marera Valley Lodge
3/5

We had a nice 2-day safari with Mellivora’s Ludowig (Ludo for short). Ludo has 10 years of experience in safari tours so he is rich in information about the animals, the terrain, culture and even history. Thanks to Ludo's trained eye, we got to spot all the animals we wanted to see on our safari. We have with us my 5-year old toddler so we had to plan our potty stops with Ludo and he was very accommodating. His time estimates though made us nervous twice (it was 3pm and he said we need 5 hours to get to the airport. Our flight was 8pm. We reached the airport at 6pm 😅)

The Land Cruiser’s cooler did not work so Ludo felt he needed to buy us cold water and juice packs (for my toddler) at the end of the day. This is much appreciated. On the second day, he put ice in it so our drinks are cooler.

The lunch on Day 1 (in a hamper) is really good. We love the rice and the stew :)

Fransiscah is great with her work. From giving us the quotations fairly quick, to adjusting it to our requests, and to following us up. It was because of her persistence that we went with Mellivora, especially as there are so many tour companies and you just do not know who is truly legitimate. She always responds to your queries, before, during and even after the tour. Everything is coordinated because of her.

BUT the three stars is because of the bed bugs in Marera Valley Lodge. Since Mellivora was the one who pitched this lodge as one of our options in the safari package, we expected that they check these lodges regularly AND made sure that the lodge is taking bed bug infestation seriously. But the fact that the lodge would not even respond to Mellivora’s emails and calls about our incident - I doubt Mellivora has a good relationship with them. Marera does not respect Mellivora and their guests. Mellivora cannot NOT take responsibility and just push all the blame to Marera, as you guys are the one who introduced us to Marera. You could have at least given us medications/cream, if refund is not too much.

Reply from Mellivora African Travels
Reply from Mellivora African Travels
Posted on Jan 6, 2026

Thank you very much for taking the time to share such a detailed and honest review of your safari experience with Mellivora African Travels. We truly appreciate both your kind words and your constructive criticism, as they help us improve the experiences we offer our guests.
We are delighted to hear that you enjoyed your 2-day safari with Ludowig (Ludo). He will be very happy to know that his experience, knowledge, and attentiveness—especially in accommodating your 5-year-old toddler—made your safari memorable. We also smiled at your airport story 😊 and are glad everything ultimately worked out smoothly. Your appreciation of his thoughtful gesture with the drinks and the Day 1 lunch hamper has also been shared with him.
We are equally grateful for your recognition of Fransiscah’s efforts. She takes great pride in supporting our guests from the initial inquiry through to post-safari follow-up, and your feedback reaffirms the importance of her dedication and persistence.
That said, we would like to sincerely apologize for the distress and discomfort you experienced due to the bed bug incident at Marera Valley Lodge. We fully understand how upsetting this must have been—especially while traveling with a young child—and we are truly sorry that this negatively affected your overall experience.
You are absolutely right in saying that, as Mellivora African Travels, we bear responsibility for the accommodations we recommend as part of our safari packages. While Marera Valley Lodge is an independently operated property, it was indeed introduced through us, and therefore we acknowledge that we should have done more—both in preventive checks and in our response after the incident.
We are particularly disappointed by the lodge’s lack of responsiveness to our follow-ups. This behavior does not align with the standards we expect from our accommodation partners, nor with the level of care we aim to provide to our guests. As a direct result of your experience, we are re-evaluating our relationship with Marera Valley Lodge and reviewing our internal processes for accommodation inspections and incident handling.
Regarding your suggestion, we acknowledge that offering medical assistance, treatment creams, or a form of compensation would have been a more appropriate response. We regret that this was not extended to you at the time, and we sincerely apologize for that shortcoming.
Please know that your feedback has been taken very seriously, and concrete steps are being taken to ensure that similar situations are handled better—or avoided entirely—in the future. Your experience will help us improve not only our accommodation vetting process but also our guest care when unexpected issues arise.
Once again, thank you for choosing Mellivora African Travels and for sharing both the highlights and the concerns of your journey with us. We truly hope that despite this incident, you will remember the wonderful moments of your safari, and we would welcome the opportunity to serve you better should you consider traveling with us again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 62
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0
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