Very good and always a quick response
We did the 5-day tour to Serengeti, Ngorongoro and Tarangire NP.
The booking went very nice and we got a lot of recommendations regarding the perfect places for the season.
Everything was well organized, all the pick ups and drop offs went smoothly. We could always contact Fransisca and she would respond very quickly.
The hotels we stayed in were good (especially in Ngorongoro and Lake Manyara).
We saw a lot of animals, especially in the Ngorongoro crater - that was the place we enjoyed the most and would definitely recommend.