Reviews

Sort By: Date Most Helpful 11-18 of 18 Reviews
Linter   –  
Kenya KE
Visited: November 2023 Reviewed: Dec 5, 2023

Email Linter  |  35-50 years of age  |  Experience level: 2-5 safaris

Very Convenient , excellent services and great customer care.
5/5

I will always use Mamu travels, this is my 3rd travel with them.
I have always dealt with Maria who really understands what she does. Just give her what your preferences are for your holiday and she will always give you the best destination to choose from.
My last holiday being in Mara sopa with my son, Maria gave me like 3 best hotels to choose from. I loved the hotel I chose and the whole experience of seeing different wild animals at Maasai Mara. Being my first experience, I really had fun.
Ben, the tour guide , ensured he took us through every detail and driving us through to Mara and ensuring we are picked and dropped in time. Wow!!!
About the budget, Mamu has budget for each and everyone. Hotels have different rate. And the best thing is, you can pay in bits after choosing your destination and date for as long as by the time you are travelling you are done. Personally, I have been doing 3 installments.
Very convenient and reliable. I don’t always need to struggle to plan. Maria plans for me everything

Fahdi   –  
France FR
Visited: December 2023 Reviewed: Dec 24, 2023

Email Fahdi  |  35-50 years of age  |  Experience level: first safari

Perfect trip
5/5

The trip was very well organized from the beginning til the end.
We booked with Mamu Travels few months ago and travel beg of Dec.
Guides came to pick up us in Nairobi, on time (very punctual), we traveled in the agreed car to Masai Mara. We planned stops for coffee breaks and Rift Valley.
The Lodge was very welcoming and the hippo bar was amazing.
The game drive was excellent, guides very professional, we saw the big 4 from very close.
Then, we visited Masai Village and discovered their culture.
Amazing trip !
I recommend to anyone, Mamu travels are professional!

Dmitry Serbulov   –  
Russia RU
Visited: January 2024 Reviewed: Jan 8, 2024

Email Dmitry Serbulov  |  35-50 years of age  |  Experience level: 2-5 safaris

Professionals with capital letter “P”!
5/5

We made 4 days Safari with Mamu Travels team. Everything was perfect! All arrangements were made at high and professional level!

Anders   –  
United States US
Visited: January 2024 Reviewed: Jan 20, 2024

Email Anders  |  35-50 years of age  |  Experience level: first safari

Professional and accommodating.
5/5

Had an amazing time with Mamu Travels. The tour operator was very accommodating, having picked us up and dropped us off where we needed to go. Our driver, Peter, was very experienced and professional. He even went above and beyond to make sure we got to see a cheetah up close. Highly recommended.

Tatyana   –  
Germany DE
Visited: February 2024 Reviewed: Feb 15, 2024

Email Tatyana  |  20-35 years of age  |  Experience level: over 5 safaris

Mamu Travels have planned all my trips since 2021 and I’ll stick beside them
5/5

The whole experience was smooth with the bookings and communication. I did my bookings in mid January and everything was well planned out. Highly recommend Mamu Travels

Abdirazak   –  
United States US
Visited: February 2024 Reviewed: Feb 16, 2024

Email Abdirazak  |  20-35 years of age  |  Experience level: first safari

The guide was enthusiastic and knew how to make the experience enjoyable. The activities were grea!
5/5

I met an another group at the safari lodge and they mentioned that they booked the safari by parts meaning they didn’t purchase a package. It turns out the safari total package that I purchased vs buying individually (driver, hotel, and park fees) was cheaper. My guide picked me up from my hotel in Nairobi and brought me to the lodge, was my tour guide and brought us back to Nairobi. I went to Masai Mara Sopa Lodge and lake Nakuru Sopa Lodge. They both had their pros and cons. I recommend you try multiple camps to receive the best experience. Masai Mara had a lot of cats and the Masai people. A group member lost his passport right before the safari and I was able to call the tour operator on the way to the first lodge and she mentioned it is okay and told me not to worry. Basically the tour operator was reachable during the safari and the cell and data service throughout the safari is good.

Cosmus   –  
Kenya KE
Visited: June 2024 Reviewed: Jun 4, 2024

Email Cosmus  |  20-35 years of age  |  Experience level: 2-5 safaris

Very organised, accommodating, and attentive to detail
5/5

The hotel choice was super good and everything I longed for. The safari land cruiser was well maintained and very comfortable. Rahim is a friendly driver who accommodates everyone's opinion. Check ins and park entry was super fast.

Aliya Blanch Dias   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jun 17, 2024

Email Aliya Blanch Dias  |  20-35 years of age  |  Experience level: first safari

Mariam has been prompt and effective
5/5

The agency has been very prompt and proactive with the service write from booking the service till the end of the trip. It is very very very important to have a good know-it-all and safe game driver as Steven who helped in sighting of the big five in the very start of our day one in the Masai Mara Reserve. I can vouch for him 100 percent. Including Policarp who has been going around Nairobi City taking us to some lovely Curio.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 18
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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