Reviews

Sort By: Date Most Helpful Rating 51-60 of 66 Reviews
Allan   –  
Switzerland CH
Visited: May 2023 Reviewed: Sep 2, 2023

Email Allan  |  35-50 years of age  |  Experience level: 2-5 safaris

Looking for excellence in a tour operator? Search no more, Viatu has got you covered!
5/5

Viatu created an unforgettable holiday for us in Namibia. Everything was taken care of: a great rental car, excellent lodges, breathtaking locations and excellent food. The dunes, safari and the fantastic lodges were incredible. We enjoyed the trip driving ourselves for 2 weeks with our family.
Our personal highlight were the every day sunsets and the elephant safari in Camp Kipwe. We will definitely come back to Namibia again!

Patricia   –  
Switzerland CH
Visited: December 2021 Reviewed: Aug 23, 2023

Email Patricia  |  50-65 years of age  |  Experience level: 2-5 safaris

So much easier than I thought
5/5

Booking with Viatu was a breeze. We used one of the trip templates that was on their website and we customised it to our liking. For the check out we had a few questions. Our travel consultant Alessandro looked after us every step of the way. He even explained everything to me in Spanish which was very helpful as Africa can be complex. We were a bit concerned about the cancellation policies during the Omicron wave - especially since my friend and I arrived in South Africa from two different countries. That, however, was never an issue. The whole booking was flexible including hotels, car rental, safari lodge and our activities. Also, the whole digital travel itinerary turned out to be amazing. We didn't have any issues at all. Alessandro and his team recommended wonderful lodges and restaurants along the way.

We had many highlights but we particularly enjoyed the Mosaic Lagoon Lodge in Stanford near Hermanus. The staff was so lovely, the location incredible and the food to die for. The pineapple house in Cape Town, Seapoint was also a wonderful recommendation. The staff is so welcoming. Their design is refreshing and they make a huge effort to be sustainable in all aspects.

We absolutely loved our trip and can't wait for the next one! Thank you, Alessandro & Team Viatu.

Sonja   –  
Switzerland CH
Visited: October 2022 Reviewed: Aug 4, 2023

Email Sonja  |  35-50 years of age  |  Experience level: first safari

We had a great trip with Viatu!
5/5

Viatu has very helpful staff. We could text message them via WhatsApp and got a response immediately. We appreciated the personal treatment.
Our daughter got sick right at the beginning of our trip and we were very happy with the help of our local guide from Viatu finding a doctor and stuff.

Linda   –  
Switzerland CH
Visited: January 2022 Reviewed: Aug 4, 2023

Email Linda  |  20-35 years of age  |  Experience level: first safari

We had the most amazing time in South Africa and will book again holidays with Viatu!!
5/5

We booked our 3.5-week honeymoon with Viatu and it was simply wonderful!
From the start of the planning, the team helped us choose a perfect route with enough time to explore the places and they made a huge effort to book amazing hotels. Viatu also provided us a micropage with all the important things to know about our trip and also about the destination itself. This was very helpful to keep the overview of all the places to visit. Thank you very much again for the amazing organization! Thank you also for always being there for us when we had questions or needed tips. We felt in very good hands at all times!!

Valerie and Pia   –  
Germany DE
Visited: April 2022 Reviewed: Jul 30, 2023

Email Valerie and Pia  |  20-35 years of age  |  Experience level: first safari

Most amazing Trip of a lifetime
5/5

My sister and I travelled for 3,5 weeks through namibia and South Africa and everything was perfectly planned and just amazing. They put us our perfect trip together in just a few weeks as we were traveling very spontaneously. The communication with viatu was wonderful and I could reach someone via WhatsApp anytime and they would be super helpful and quick with all my questions, recommendations for restaurants,bars, places to see….
We could ask anything!
The lodges and Hotels they choose for our trip all were excellent. Awesome food, rooms, lovely views and staff.

The places, roads , animals , beaches and sunsets we’ve seen on this trip

Anita   –  
Norway NO
Visited: February 2022 Reviewed: Jul 27, 2023

Email Anita  |  50-65 years of age  |  Experience level: over 5 safaris

This was our forth time we travel with VIATU to South-Africa. God and safe choise :)
5/5

The forth time we travel with Viatu, and once again, we are very satisfied! They always find the places that meet our desires and offer so many good suggestions. We will use Viatu again next time too!

Anna   –  
Germany DE
Visited: November 2021 Reviewed: Jul 27, 2023

Email Anna  |  20-35 years of age  |  Experience level: 2-5 safaris

Mesmerizing Namibia - I'll be back
5/5

What can I say? We've had an absolute blast, traveling through Namibia. Soooo many good new memories!

We booked our trip a bit last minute but had amazing support from Viatu to get all the information in time. The recommended route was perfect and to be honest, I was a bit 'scared' of the long distances in between the spots as I've read a lot of blogs, etc. before. And I didn't want to sit 'just in the car'. But the route was planned so well and we ended up having one long drive, then some short drives and then a long drive again. So it was very well balanced.

My absolute highlight was the north around Hoanib / Shipwreck Coast and if I would have booked it myself, I wouldn't have gone there (due to distance and also as it is quite a challenge to organize it) so thanks for putting it on our itinerary :)

As I usually organize trips myself (haven't booked through an agency in years) I was a bit skeptical as I love my spontaneity/freedom. But now, as I was in Namibia and saw how many times we didn't have a proper (wifi) connection, I am super grateful we went with Viatu. It was so relaxed!

Ragna   –  
Norway NO
Visited: February 2023 Reviewed: Jul 26, 2023

Email Ragna  |  20-35 years of age  |  Experience level: over 5 safaris

Understanding my needs as a traveler and always helpful
5/5

Me and my family have traveled several times with Viatu, and it has always been smooth and fulfilling all expectations. This time I went with a group of friends, and it was equally lovely. I really appreciate how they were able to sort out a day tour around the Cape Peninsula on very short notice l!

Anita   –  
Norway NO
Visited: October 2021 Reviewed: Jul 26, 2023

Email Anita  |  50-65 years of age  |  Experience level: over 5 safaris

Good service and tight follow-up
5/5

We loved using the Viatu Trip Builder to design our holidays in South Africa. It was super easy and transparent. Our holidays were great and the few times we needed support our consultant Benoit was very quick and helpful. Upon our return from South Africa we received a carbon offset certificate which was very cool. Without any additional costs, they have offset our whole trip with a local project that supports the creation of boreholes in the region.

Tina   –  
Switzerland CH
Visited: January 2023 Reviewed: Jul 24, 2023

Email Tina  |  35-50 years of age  |  Experience level: first safari

Absolutely amazing
5/5

Thank you very much to the entire Viatu team; they organized unforgettable and beautiful holidays for us! We didn't have to worry about anything; everything was perfectly organized. The lodges were exactly to our taste, and everything was also sustainable, which is why we would travel/organize with Viatu again at any time.
Tina

Average User Rating
5.0/5
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