Reviews

Sort By: Date Most Helpful 31-40 of 144 Reviews
Anand Dalvi   –  
India IN
Visited: July 2019 Reviewed: Aug 10, 2019

Email Anand Dalvi  |  50-65 years of age  |  Experience level: first safari

Well planned, co-ordinated and memorable tour.
5/5

Properly organized, economical tour with a homely touch. Decent accommodation, tasty food, well experienced Guide cum Driver Mr. Joseph. Martha needs a hats off appreciation. God bless Big time Safaris. Will surely recommend your name to all friends. Tour 27 July to 4 Aug 2019.

Chris   –  
United States US
Visited: April 2018 Reviewed: Apr 18, 2018

Email Chris  |  20-35 years of age  |  Experience level: first safari

Great experience and value
5/5

I went on a 4-day Masai Mara / Nakuru camping safari with Bigtime Safaris.

Communications were consistently quick and polite. They always responded right away and were very helpful.

I was able to book by email remotely, which was important since I was coming from far away with a specific schedule in mind. They needed the deposit via Western Union, which was a bit of a pain, but understandable. It would be nice if they could have accepted something like PayPal.

They provided transportation from my hotel on both ends of the trip. The driver was on time for picking us up and that went smoothly. We finalized payment in the office and were off on our way.

The driver was great. He was very knowledgeable and was a safe driver. He was able to answer any questions we had about the areas and animals and provided lots of information. In the preserves, he had connections with other drivers to find out about animals.

We were able to see far more animals than expected, including a leopard, multiple cheetahs, and multiple lions. The driver generally struck a good balance of letting us spend some time looking and getting off to further areas where we would be likely to see the less common game.

The safari camp at Masai Mara was great. Comfortable beds and electricity in the evenings and morning.

The hotel for Lake Nakuru was not particularly great, but it was mostly due to my specific room having a lot of problems (leaking toilet that didn't flush, no hot water). The beds and pillows were also very firm. The food at the hotel was good.

The Lake Nakuru stop was great for seeing birds and rhinos. We also got a bonus stop in Naivasha for a boat safari, which was not on the original itinerary, but was a nice added bonus.

The van we were in was only 2-wheel drive. While the driver was very good at driving it, we did get stuck a couple times and have to push or get towed out by another van. It was never a huge problem, but it would have been nice to have a 4x4 van.

Overall, I felt the trip was a great value for the price. I got to see far more than I expected and had an amazing trip.

Judy   –  
Taiwan TW
Visited: January 2017 Reviewed: Feb 6, 2017

Email Judy  |  35-50 years of age  |  Experience level: 2-5 safaris

Attentive and satisfactory!!!
5/5

Nice service and reasonable cost for Big Time Safari Ltd. Martha is a wonderful women to arrange everything to meet our request. Care about our feeling and feedback,she helped us in every possible way. Good experience in Kenya safari,nice car and professional guide to share many information with us. We also book 5 days Mt. Kilimanjaro tour in Tanzania, both are wonderful memories for us. Believe me, You just list your request for sure will get the nice talk and the best service and arrangement from Big Time Safari. We are very enjoy it in East Africa! 

Xiang   –  
China CN
Visited: August 2016 Reviewed: Aug 31, 2016

Email Xiang  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful experience, excellent service, interesting and safe journey
5/5

My friends and I, we 5 people chosed Big Time Safari company during our journey in Kenya. We all felt satisfied with its good service and the safe journey it offered to us. And it offered the best price than other companies. We would like to recommend this company to our friends. Big Time旅行公司的服务质量和态度都很棒,我们这次5个人组团,每个人都很满意这家公司的服务,经过不同公司间的对比,我们发现他们提供的价格是最合适的,因此推荐给大家。

Debabrata   –  
India IN
Visited: August 2016 Reviewed: Aug 30, 2016

Email Debabrata  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful experience with Big Time Safaris Ltd for our deal with them for 11days trip
5/5

We have successfully completed the 11 days trip of Kenya and Tanzania to cover both Masaimara and Seringitee through Big Time Safaris Ltd .Our journey beings with then on 11th August 2016 and ended on 22nd August ,2016 evening it was fantastic tour and the Big Time safari Ltd guys have been immaculate in their arrangement ,program,schedule,itinerary ,car,driver and guide ,cock.Right from the day 1 we have been in constant travel as per their itinerary with their expert Driver like ,Richard,jackson,Animo and George.The camp we stayed are excellent barring few occasion where we did not get hot shower.food excellent ,safari excellent .And above all thankful to Martha Mutanu the main coordinator for the tour with whom we have been in constant touch from our country and she has been excellent in networking with us throughout the tour .We look forward to enjoy more such trip with Big Time safaris Ltd in the years to come .Our heartfelt thanks to all who have been in constant stay with us for the trip...

Emilia   –  
Chile CL
Visited: January 2016 Reviewed: Feb 8, 2016

Email Emilia  |  20-35 years of age  |  Experience level: first safari

Great guides
5/5

I recommend the experience booking with Big Time Safaris. We were a family group of 5, with a preference to see as much of the Masaai Mara and Serenguetti as possible. Martha, our sales representative from Big Time Safaris, was very proactive, accomodating and patient to help us arrange for a private camping safari, providing several options and establishing a fluid communication through whatsapp to clarify doubts.
Once in Kenya, our guide, Zack Ouko, exceeded our expectations in terms of assuring a smooth coordination of lodging, meals and general logistics. Once inside the parks, he proved superior in spotting animals, providing us with detailed information (he carried zoology and picture books to help with our questions), which lead to some exclusive sightings and a very exciting experience. Once in Tanzania, our new guide, Ziggy, was also very helpful in navigating the parks and campings to focus all of our attention and time in the many animals we found in Serenguetti, Ngorongoro and Taranguire. Our cook, Simon, was superb, accomodating for a vegetarian in our group. Although the hotel in Arusha was below our expectations, the general experience was great.

Philip   –  
United States US
Visited: April 2015 Reviewed: May 11, 2015

35-50 years of age  |  Experience level: first safari

Great six day safari to Samburu, Masai Mara and Lake Nakuru
5/5

I rarely write reviews but BigTime Safaris gave me an excellent trip and there aren't a lot of reviews for safaris, so I thought it would help people by seeing a review. I did a six day safari to Samburu, Lake Nakuru and Masai Mara. Martha was extremely responsive to all my questions and always replied back to my emails within day. She scheduled my pickup to and from the airport also. Martha was phenominal. Rarely have I had someone be so responsive and helpful. Animal (or Animo) was my guide and driver and was fantastic. He was extremely knowledgeable about the animals we saw and had a great personality. Big Time Safaris was priced well. Lucky for me, no one signed up for the Samburu portion of my trip, so it was just the guide and myself. The fourth day we picked up a second tourist for the Masai Mara portion of the tour. Even though I went in April and in the rainy season, it only rained two days. One day it rained 20 minutes, the other day it rained for 1.5 hours. So even if you can only go in April, still go as the weather was gorgeous and I had no issues. Also, Samburu was better than the Masai Mara in my opinion. There was a higher density of animals and the landscape was a bit more hilly/picturesque. Lake Nakuru was nice to see rhinos and rock hyrax.

The Nomadic Diaries   –  
Australia AU
Visited: April 2015 Reviewed: Apr 29, 2015

Email The Nomadic Diaries  |  20-35 years of age  |  Experience level: 2-5 safaris

Would do it again
5/5

Everything was amazing. I came in without expectations and the team at bigtime. Within 24 hours of my inquiry I was placed on a bus with a group and had a great 3-days seeing every animal Africa could offer (aside the rhino and leopard) with a knowledgeable and funny guide\driver who answered every question with patience and had some great anecdotes from past safaris. He has sharp eyes and spotted the two lions stalking the herd of buffalo on our first sunset safari.

The next day, a full day in the park, he drove us around for 120 K's keeping the same patience and level of professionalism throughout the entire day. And that was the day we saw everything. Of course, no animal sightings are guaranteed and we were pretty lucky.

The camp had all the necessary facilities and great food and hosts. The local Maasai are friendly and happy to show you their village and home.

All up, it was a memorable Africn experience that will stay with me until I hit old age and lose my memory.

Thanks Bigtime Safaris!

Doris   –  
Kenya KE
Visited: April 2015 Reviewed: Apr 6, 2015

20-35 years of age  |  Experience level: over 5 safaris

Total Guarantee above expectations
5/5

My personal experience with Bigtime is nothing short of excellent in all aspects, they're very efficient and reliable and professional. The guide/driver we used ie Stanley was extremely great. I'd use Bigtime any other day to whatever safari destination no doubt

Winnie   –  
China CN
Visited: August 2014 Reviewed: Feb 24, 2015

Email Winnie  |  20-35 years of age  |  Experience level: first safari

Wonderful experience beyond my expectations that almost felt like being LIVE in National Geographic.
5/5

If I was to give a title to the whole experience, I would call it "Arrival Before Departure". Sounds vague, does it? Well, at least I will try defend the title by narrating my experience.
To some extent I felt like I was already at the national park and yet I had just gone for the safari bookings at Big Time Safaris Ltd. The friendly atmosphere created in the not so big office was just the beginning of the whole adventure. And soon the D-day was here... but wait, did they call to confirm how far we were? Oh yes they did. This was going to be one of the best moments of my life. My Honey moon. I had indeed arrived to my destination even before departure.
And for some moment, while waiting for the other tourists to arrive, since all the people we were to travel with had already arrived, I kept wondering if this was worth it. Would it meet my expectations? Would it be that I was looking for something that I couldn't find.. you know.. like looking for a needle in a haystack? Well, the answers to my questions started flowing promptly like the waters in River Mara immediately the driver who happened to be the tour guide showed up and our journey began. He was so friendly and knowledgeable that it felt like were already at that wonderful scenery that was was well described during our conversations.
Although it was a long journey, it didn't feel like it maybe because the transport van was spacious and not normal. By that I mean it did not feel like it does when one travels in a public transport, the feeling of rough roads, bumps e.t.c.
And finally the most awaited moment arrived. Late in the evening, when the sky had opened to let loose tiny droplets otherwise known as drizzles, we were there, at the camping site. Surprised? Don't worry I was too at first. But then before the twinkle of an eye, I just confirmed that i needed not be troubled. I also realized that one does not need to marry a prince for them to become a princess, ceteris paribus.
Warm welcome, wonderful food prepared by the management at the camping site and the number of people I saw there, families, friends, tourists, all visiting the place for different reasons was just amazing. And as if that wasn't all, I entered the tent that my hubby and I were to camp in and i was really astonished. Has anyone seen a tent with this wonderfully set/made bed, restroom, with shower... just try to picture an hotel room. I had gone camping once in my life but no time had I ever seen such thing. Maybe it wouldn't surprise you but for me, I was. And one of the craziest experience I remember while in the tent was when i was trying to have this warm, me-time shower when this ice-cold water was released from the shower-head and I stood there frozen like a statue. But that was before we called the management who helped us turn the heater on.
Am sure all of us want to hear the Game drive part. Well, here it comes. I know most of us have watched National Geo on their TV sets. Allow me to say that during the whole experience, It felt like being there. With all the wild animals being in the open and not in closed cages and the best experience ever...I saw one of the 8 wonders of the world...you heard me right...WILDEBEEST MIGRATION.
Need I say more? I don't think so. All I can add is that it really felt sad when my tour days were over. But do not forget that that I had arrived even before departure and so this should not be an issue to me.
My appreciation to the Big Times Safaris Ltd crew, the Mara rangers and management at the camping site. You indeed made my Honeymoon the Best it could ever be.

Average User Rating
4.2/5
Rating Breakdown
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  • 3 star 1
  • 2 star 3
  • 1 star 8
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