Big Time Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2006)
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $100 to $450 per person per day (USD, excl. int'l flights)
Reviews
CR
Email Nancy | 35-50 years of age | Experience level: first safari
Feel like family
It was our first time in Africa. Martha, Edward and the whole staff of Big Time Safaris made us feel at home. They were always there for us. We had an amazing time with them. And also it was an incredible safari time for us.
SA
Email Aju | 20-35 years of age | Experience level: first safari
Good and professional
Very good and fast response with us our tour organiser mrs Martha she is doing her best
IN
Email Prashant | 50-65 years of age | Experience level: first safari
Quite reliable Punctual, Stay as per the program sent by Martha. Guide Joseph was very enthusiastic
Communication was prompt and Martha was always available for telecom. Last day we could have gone for half day Safari as per the program. Food at all the lodges except A A Lodge Ambosali was good. Sopa Lodge at Naivasha was the Best. A A Lodge Masai mara was good.
IN
Email Anand Dalvi | 50-65 years of age | Experience level: first safari
Well planned, co-ordinated and memorable tour.
Properly organized, economical tour with a homely touch. Decent accommodation, tasty food, well experienced Guide cum Driver Mr. Joseph. Martha needs a hats off appreciation. God bless Big time Safaris. Will surely recommend your name to all friends. Tour 27 July to 4 Aug 2019.
US
Email Chris | 20-35 years of age | Experience level: first safari
Great experience and value
I went on a 4-day Masai Mara / Nakuru camping safari with Bigtime Safaris.
Communications were consistently quick and polite. They always responded right away and were very helpful.
I was able to book by email remotely, which was important since I was coming from far away with a specific schedule in mind. They needed the deposit via Western Union, which was a bit of a pain, but understandable. It would be nice if they could have accepted something like PayPal.
They provided transportation from my hotel on both ends of the trip. The driver was on time for picking us up and that went smoothly. We finalized payment in the office and were off on our way.
The driver was great. He was very knowledgeable and was a safe driver. He was able to answer any questions we had about the areas and animals and provided lots of information. In the preserves, he had connections with other drivers to find out about animals.
We were able to see far more animals than expected, including a leopard, multiple cheetahs, and multiple lions. The driver generally struck a good balance of letting us spend some time looking and getting off to further areas where we would be likely to see the less common game.
The safari camp at Masai Mara was great. Comfortable beds and electricity in the evenings and morning.
The hotel for Lake Nakuru was not particularly great, but it was mostly due to my specific room having a lot of problems (leaking toilet that didn't flush, no hot water). The beds and pillows were also very firm. The food at the hotel was good.
The Lake Nakuru stop was great for seeing birds and rhinos. We also got a bonus stop in Naivasha for a boat safari, which was not on the original itinerary, but was a nice added bonus.
The van we were in was only 2-wheel drive. While the driver was very good at driving it, we did get stuck a couple times and have to push or get towed out by another van. It was never a huge problem, but it would have been nice to have a 4x4 van.
Overall, I felt the trip was a great value for the price. I got to see far more than I expected and had an amazing trip.
Email Fazal Mohamed | 50-65 years of age | Experience level: 2-5 safaris
Safari visits, transportation etc were very good, but camp facilities were very below average
We were a group of 8 family members. The Planning Phase of the tour was good with proper communication from the team . The Safari rates were reasonable. The Airport pick up and the transport arrangement from Nairobi to Massaimara was very well coordinated. The game drives were also very well coordinated and we got opportunities to see many animals. Driver took special interest to take us all around.
However, the condition of the accommodation provided in the Camp in Massaimara was very primitive. Though the camp is well laid out, it was very over crowded and the staff found it extremely difficult to serve food properly. The individual tents were very poorly maintained, especially the 4 tents we got. The furniture including the cot was in bad shape, the bathrooms were not clean, flush was getting blocked, there was a bad stench during night in that part of the camp. All these were reported to the notice of Mr. Joseph in the camp who apparently was in charge of accommodation. He managed to change the cot but nothing more could be done though we requested for a change of tent that was not possible due to the large number of guests in the camp.
I personally feel a lot could be improved in the tents like, clean toilets and drainage, a mirror in the bathrooms, functional water taps, some toiletries like soap shampoo etc. There is definitely a need to check the condition of cots in each of the tents.
It will be Wonderful if a small cultural show by the local folks are organized every evening near the camp fire area. That can make the evenings lively and memorable. There is also a need to improve the food quality. All these may be facilitated to the customers even if it is at the cost of 10 or 20 USD more on package cost. These small deficiencies negatively impacted the overall experience which otherwise was a wonderful Safari at a moderate price.
TW
Email Judy | 35-50 years of age | Experience level: 2-5 safaris
Attentive and satisfactory！！！
Nice service and reasonable cost for Big Time Safari Ltd. Martha is a wonderful women to arrange everything to meet our request. Care about our feeling and feedback,she helped us in every possible way. Good experience in Kenya safari，nice car and professional guide to share many information with us. We also book 5 days Mt. Kilimanjaro tour in Tanzania, both are wonderful memories for us. Believe me, You just list your request for sure will get the nice talk and the best service and arrangement from Big Time Safari. We are very enjoy it in East Africa!
CN
Email Xiang | 20-35 years of age | Experience level: 2-5 safaris
Wonderful experience, excellent service, interesting and safe journey
My friends and I, we 5 people chosed Big Time Safari company during our journey in Kenya. We all felt satisfied with its good service and the safe journey it offered to us. And it offered the best price than other companies. We would like to recommend this company to our friends. Big Time旅行公司的服务质量和态度都很棒，我们这次5个人组团，每个人都很满意这家公司的服务，经过不同公司间的对比，我们发现他们提供的价格是最合适的，因此推荐给大家。
IN
Email Debabrata | 50-65 years of age | Experience level: 2-5 safaris
Wonderful experience with Big Time Safaris Ltd for our deal with them for 11days trip
We have successfully completed the 11 days trip of Kenya and Tanzania to cover both Masaimara and Seringitee through Big Time Safaris Ltd .Our journey beings with then on 11th August 2016 and ended on 22nd August ,2016 evening it was fantastic tour and the Big Time safari Ltd guys have been immaculate in their arrangement ,program,schedule,itinerary ,car,driver and guide ,cock.Right from the day 1 we have been in constant travel as per their itinerary with their expert Driver like ,Richard,jackson,Animo and George.The camp we stayed are excellent barring few occasion where we did not get hot shower.food excellent ,safari excellent .And above all thankful to Martha Mutanu the main coordinator for the tour with whom we have been in constant touch from our country and she has been excellent in networking with us throughout the tour .We look forward to enjoy more such trip with Big Time safaris Ltd in the years to come .Our heartfelt thanks to all who have been in constant stay with us for the trip...
CL
Email Emilia | 20-35 years of age | Experience level: first safari
Great guides
I recommend the experience booking with Big Time Safaris. We were a family group of 5, with a preference to see as much of the Masaai Mara and Serenguetti as possible. Martha, our sales representative from Big Time Safaris, was very proactive, accomodating and patient to help us arrange for a private camping safari, providing several options and establishing a fluid communication through whatsapp to clarify doubts.
Once in Kenya, our guide, Zack Ouko, exceeded our expectations in terms of assuring a smooth coordination of lodging, meals and general logistics. Once inside the parks, he proved superior in spotting animals, providing us with detailed information (he carried zoology and picture books to help with our questions), which lead to some exclusive sightings and a very exciting experience. Once in Tanzania, our new guide, Ziggy, was also very helpful in navigating the parks and campings to focus all of our attention and time in the many animals we found in Serenguetti, Ngorongoro and Taranguire. Our cook, Simon, was superb, accomodating for a vegetarian in our group. Although the hotel in Arusha was below our expectations, the general experience was great.