Reviews

Sort By: Date Most Helpful Rating 81-90 of 188 Reviews
Claire   –  
Australia AU
Visited: September 2017 Reviewed: Oct 4, 2017

Email Claire  |  35-50 years of age  |  Experience level: first safari

Great experience and nice staff
4/5

we have our own group and signed up for a 9 days safari tour for both Kenya and Tanzania. the communication with Martha was very effective and she replied to our queries with no delay.
As it's a budget tour, we didn't expect much for the accommodation, most of tour was camping, the camp site is clean and well set up, most sites even had hot water for shower, meals were considered quite good given it's cooked in national park with limited resources. Camping at Ngorongoro is freezing cold during night but we were not well informed, so all of us couldn't sleep on that night, but animals visiting made up some of the bad feeling. hotel in Arusha was quite terrible, but no harm done for just two nights stay.
both our tour guides were very good, 4wd in Tanzania was very nice, only the road to NP was very bumping, which couldn't do much about it.
overall the safari was amaizing, saw lots of animals, all big 5 we had spotted, Big time's service was very professional, the tour was at great value for its cheap price.

Franseca   –  
United States US
Visited: September 2017 Reviewed: Sep 17, 2017

Email Franseca  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Franseca and not that of SafariBookings.
Dissapointing
2/5

We chose big time safari for our Safari on the class called budget mode so of course we did not expect great luxuries but unfortunately we had so many problems we wanted to share the experience.
The total days of safari were 11 days.
The worst episode was the second day in Serengeti where the car just broke down, old jeeps are used and you will have many chances that this will happens to you. The whole day was lost and nothing was seen that day.
After the Safari was over once in Nairobi we did complain at Big time safari offices to get some compensation as the service offered was not given to us.
The manager, John, was careless and unprofessional as he was more interested in what was happening on the TV than on our complain. He made us waste a lot of time in the office for nothing. The discussion ended up telling us that under his point of view we were not humans as we did not understand his problems and than worst would have been to die in the safari. Once he has your money in his pocket his behavior changes he won't call you back or he will tell you he is busy in some meeting.
Other problems we had was the guide in Tanzania was bad no interest on us. The camp in Amboseli was dirty and no mosquito net was given in one of the beds.
The picnic meals very poor some of the days.
In summary the safari was ok because the landscape and the animals are great but sure thing we would chose different company for a safari.

Karen   –  
Israel IL
Visited: June 2017 Reviewed: Jun 14, 2017

Email Karen  |  20-35 years of age  |  Experience level: first safari

Wonderful experience with Big Time Safaris in Kenya and Tanzania
5/5

Our experience with Big Time Safaris was simply extraordinary! We took a 9 day safari in Kenya and Tanzania and also a daytrip to Amboseli and couldn't be happier we chose them! We were well taken care of since the moment we arrived in Nairobi until the moment we left.
Everything went smoothly and according to the itinerary. The guides were punctual, kind, very knowledgeable and they made it their priority that we saw as many animals as possible; always trying to get us close to them and always looking for the best angles for pictures. John , our guide in Tanzania, was exceptionally good. He was amazing tracing the animals -thanks to him we saw the big 5- but he was also fun to talk to. We learned so much about the Masai and the wildlife in general thanks to him.
The accommodations and the food provided were both good and just as promised. Special food requests are accommodated without a problem.
If you have the opportunity to visit a Masai village, do not skip it. It's really a memorable experience. Just make sure you bring some goodies for the kids (they love candies and coloring books for example) and a little money so you can buy some of the beautiful things the Masai women make and sell over there.
Special thanks to the lovely Martha, for impeccably preparing and coordinating our whole safari to the smallest detail, and for kindly answering all of my questions and attending every request I had. Since the first time I e-mailed her she stayed in touch and within reach, even while we were on the safari, which we really appreciated.
Thanks to Geoffrey as well, who drove us within Nairobi and was always so friendly and kind to us.
I can't praise the Big Time Safaris team enough for the once in a lifetime experience they gave us. It was simply incredible!

Dipak Guharay   –  
India IN
Visited: May 2017 Reviewed: Jun 9, 2017

Email Dipak Guharay  |  50-65 years of age  |  Experience level: 2-5 safaris

A lifetime experience in Kenya & Tanzania with Big Time Safaris
5/5

We had visited Kenya & Tanzania from 22nd May 2017 to 1st June 2017. We booked the trip from Kolkata, India with Big Time Safaris and initially I was a little unsure about the arrangements as we didn't have any prior experience with them. But we were told by some of our friends that they were very good and I found how true it was when I reached Nairobi and got picked up from Airport. Since then they took the complete responsibility of us and we didn't have to think about anything else other than enjoying the safaris. Martha and her team took excellent care of us, the camps and lodges were excellent. Our guide and driver and Kenya, Patrick was very passionate about the wildlife and has a huge knowledge on flora and fauna of East Africa. Not only we thoroughly enjoyed the trip but also we learnt a lot about Africa, it's wildlife, the people and their culture. Our guide and driver in Tanzania was a young lad called Ziggy, he also has good knowledge about all the things we wanted to know and was very helpful.

I would definitely recommend Big Time Safaris to all my friends who want to visit East Africa, a big big thumbs up to Martha and her team!

Ishita Ghosh   –  
India IN
Visited: May 2017 Reviewed: Jun 8, 2017

Email Ishita Ghosh  |  35-50 years of age  |  Experience level: first safari

Lifetime Experience .... Spectacular & Amazing
5/5

Tremendous team-effort , highly professional attitude & coordination , mind-blowing guides & their game-drives , neat arrangements even in very adverse situations , superb hospitality from each & every employee..... BigTimeSafari made us feel at home from the very moment we stepped in Africa. Thank you BTS .... Thank you for everything you did to us. Our trip wouldn't be so pleasant & successful without you :D

Geri   –  
United States US
Visited: May 2017 Reviewed: May 24, 2017

Email Geri

The Best!
5/5

From the minute we come out of the airport until we were dropped off, Big Time Saris took excellent care of us. I can't say enough good things about their drivers. They were professional yet sensitive and fun. We used their services for several full days. They were very accommodating to all our wacky requests. They never complained or were put out. I felt their prices were fair and they were very honest. Not only were their drivers on time, they were early! I highly recommend using them on your trip to Africa!

Emil   –  
Romania RO
Visited: May 2017 Reviewed: May 23, 2017

Email Emil  |  35-50 years of age  |  Experience level: first safari

Dream become true with Big Time Safaris
5/5

Excellent cooperation before booking and during safari (David and Richard were responsible for this) a well trained driver and guide helped us to have a wonderful experience. We were lucky choosing this company and all for affordable princes.
Thanks... a lot !

Darshan   –  
India IN
Visited: March 2017 Reviewed: May 1, 2017

Email Darshan  |  20-35 years of age  |  Experience level: first safari

Wonderfully organized Kenya tour by BigTime Safaris
5/5

I arranged my first Kenya(Africa) visit through BigTime Safaris. It was a seamless arrangement. Martha was really helpful from aiding us plan the tour to helping us with documentation. Right from landing at JKIA to leaving was a friendly & comfortable experience.
We thoroughly enjoyed Hell's Gate NP, Lake Naivasha, Masai Mara, Balloon Safari over Mara, Nakuru reserve. The safari guides were very knowledgeable and experienced. Spotted the big 5, cheetahs, hippos, and almost saw a chase/kill !!!
Will surely recommend BigTime to everyone...
Cheers!

Nadia   –  
United States US
Visited: March 2017 Reviewed: Apr 29, 2017

Email Nadia  |  35-50 years of age  |  Experience level: first safari

My husband and myself went in that safari not expecting it to be this extraordinarily organized.
5/5

Everyone was on point and everything went well !!!

Morten C   –  
Denmark DK
Visited: March 2017 Reviewed: Apr 25, 2017

Email Morten C

Very good to a reasonably price
5/5

Very good safari to a reasonable price. We got what we payed for. Very good driver.
Good communication on email before safari.
Very good private roundtrip in Nairobi. Picked up in the morning and dropped in airport late. Much value for the money. When returning from safari you should ask Ann for a good price for a daytrip in Nairobi in your own car.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 144
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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