Inspired Feet Safaris

Severely unprofessional & a real lack of humility

I paid almost $3,500 for what I expected to be a once-in-a-lifetime safari experience with Inspired Feet. Instead, I received a trip that was disorganised, misleading, unprofessional, and nothing like what I was sold. I want to share my experience so others don’t risk getting scammed out of their dream holiday the way I did.
1. Mis-Sold Activities & False Itinerary Promises
Several activities clearly listed in my itinerary were never delivered.
• Day 6 – Relax at Olkaria: I was looking forward to this, but the guide dismissed it and never followed up.
• Walking Safari at Amboseli: Completely ignored, never arranged, and brushed off when I asked.
• “Full-Day” Game Drives: What I paid for was 6am–5/6pm drives (as other groups received). What I got were shortened drives starting around 9am and ending by 3/4pm—with only rare exceptions. This meant losing 4–5 hours every day of the experience I paid for.
2. Guide Onyoni – Extremely Unprofessional
On day one, he literally almost drove off without me, and another guest had to stop him. Communication was poor, his attitude felt careless, and the shortened game drives made it obvious he wasn’t interested in giving guests the experience they paid for.
3. Guide George – Terrible Logistics & Dishonesty
The last day at Amboseli was chaos: I spent 6 hours in the park and 4.5 hours waiting around, even though my hotel was only 30 minutes away. I was also stuck waiting while other guests (from different groups!) were dropped off and taken to a Maasai village I wasn’t even attending.
We arranged a sunrise start and I stood ready from 4:55am—only to be picked up at 6:15am with no apology.
Later, he hid in a restaurant having a full breakfast while the group stood waiting. When confronted, he lied about it to Fiona until she called him.
4. Fiona’s Changing Behaviour
Before and during the trip, Fiona was helpful. But after I formally raised my complaint—with detailed evidence—everything changed.
• My concerns were brushed aside as “hearsay.”
• Despite acknowledging issues on the trip, they refused responsibility.
• They even confirmed that they sacked the guide I was with—yet still claimed they had done nothing wrong and refused any form of refund or compensation.
If firing a guide isn’t proof of poor service, what is?
5. Overall Experience
Although the short time actually spent in the parks was enjoyable, the majority of the trip was overshadowed by wasted hours, missing activities, and unprofessional behaviour. What I paid for and what I received were completely misaligned.
Final Warning
Inspired Feet did not deliver the itinerary they sold me. They ignored multiple promised activities, wasted huge amounts of my time, and provided guides whose behaviour ranged from careless to dishonest. And even after admitting fault by removing the guide, they still refused any resolution.
Do not book your once-in-a-lifetime safari with Inspired Feet.
They are dishonest, and in my experience, they will take your money without delivering what they promise. Please protect your time, your money, and your trip—book with a trustworthy company instead.